Engineering Service Delivery Manager
1 month ago
Our client a multinational technology company is looking to recruit an Engineering Service Delivery Manager to join their team.
Perm Role, Dublin based, Salary c60,000, Hybrid role, Pension, Bonus, Healthcare, Vehicle
We’re looking for a Service Delivery Manager to join our Smart Infrastructure division in Dublin. The chosen candidate will be responsible for the successful delivery of varied installation, commissioning and maintenance services covering our full product portfolio and systems through maximising efficiencies and optimising processes to aid improved ways of service delivery through effective planning and control.
What part will you play?
- Ensure business success with excellent customer satisfaction by delivering installation, commissioning, testing and the maintenance service scope on projects, products, systems and data centres safely, to budget, on time and to a quality standard to meet customer service level agreements.
- Operate within a customer focussed environment including potentially responding or attendance at emergency call outs as required.
- Be responsible for coordinating and managing all activities in accordance with processes and procedures agreed with the Operations team.
- Ability to work within a high performing team or equally individually working under your own initiative.
- Utilise a mobile web-based application to log all work activities.
- Liaise with UK and HQ technical support teams as required to resolve technical support issues.
- Make full use on the non-conformance reporting (NCR) tool ensuring all project related NCR’s are closed out in a timely manner and lessons learned are fed back into the business.
What will you bring to the role?
- Working knowledge and experience of supporting delivery of maintenance services, installation, testing and commissioning of MV/ LV switchgear and MV/LV balance of plant
- Competent IT user of Microsoft Office applications and preferably with experience of using a laptop or similar portable device to extract data, interrogate to fault find, update or upload system software or component drivers.
- Preferably some experience of installation, commissioning, and maintenance of AC & DC electric
- Full clean driving license
If this is something of interest to you please send your CV in confidence to ciara@techskills.ie
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