Head of Intermediary Channels

Join RSA and make a difference every day.

Whether you are just beginning your career or looking to take the next progressive step in your journey, RSA Insurance Ireland is an organization where you can be yourself, learn and develop and a place where your ideas and contributions matter.

With offices in Belfast, Galway, and Dublin , we have embraced hybrid work empowering our people to work flexibly and to suit their individual needs, which enables them to deliver great service to the customers we look after every day. Our Dublin office is also home to our sister-company 123.ie.

At RSA and 123.ie we empower our customers to make a difference i n their lives. And the same goes for our employees . We are proud to have 32 different nationalities represented in our workforce. Our diverse customer base benefits from the diverse perspectives of our teams that serve them, solving complex problems with creative ideas.

As proud member of the Intact family , we’re part of something bigger with a presence in North America, the UK, and Europe. Our business has grown organically and through acquisitions to over $21 billion of total annual premiums.

We want you to thrive and grow with us – and we’ll give you all the tools, flexibility and learning opportunities you need to do it.

And, if you bring your best, then we promise to give you, our best.

Culture and Community

RSA is a purpose-driven business – our purpose is to ‘ help people, businesses, and society prosper in good times, and be resilient in bad times ’.

We do that by living our values – Integrity , Respect , Customer-driven , Excellence , and Generosity – in everything that we do.

We provide an open and honest workplace – where everybody contributes, and every view is listened-to and respected.

Generosity is in our DNA and is the value that guides and enables our people to help others, protect the environment and make our communities more resilient. It drives our efforts to care for people and to give our time, financial resources and talent. We’re also committed to helping society adapt to a changing climate taking reasonable care to ensure that our business activities are conducted in an environmentally sustainable manner.

Our stats don’t lie… in our annual engagement survey

87% of our people celebrate the diversity in their teams and the wider company

90% of our people feel safe to speak up and share if they’ve made a mistake

91% of our people feel valued and respected by leadership

89% of our people are benefiting and thriving through our hybrid working model

So if you want to make a difference every day, we’d love to have you.

Head of Intermediary Channels

This role leads the development of GWP topline across the full range of brokers and affinity partners by strengthening existing and building new business partnerships. You will lead the performance of a team of high performing business development managers. You will lead the development and implementation of annual plans for each of the major partners and manage performance against them. Finally, you will manage internal relationships with the portfolio, pricing, marketing, operations, claims and underwriting teams so that they support you to achieve success

Key Responsibilities:

• Develop and execute a future proofed sales and distribution strategy that capitilises on surrent and future customer needs and trends
• To grow long term profitable RSA business and achieve agreed sales targets through your personal relationship development skills and by leading a team of high quality account managers.
• To develop the account manager team by driving specific training and development interventions to establish the capability and credibility needed to understand and influence partners while also supporting each manager’s wider personal and professional development.
• Lead and motivate the team to fully utilise their capabilities to ensure delivery of the required standards of excellence in sales performance.
• Manage the team to ensure that resources (people, finances, information, technology, etc.), processes and control frameworks are appropriate to the required standards of sales excellence and best practice, operating effectiveness and efficiency, and Group, legal and regulatory requirements.
• Manage appropriate policies and the general budget for the department including broker and affinity commission
• Drive the devevelopment and delivery of intermediary revenue streams; agreeing indivdual account plans and targets with account managers, ensuring quality pipelines of renewals and new business opportunities and taking action to address performance issues.
• Work with internal department such as portfolio, marketing, operations, claims and underwriting colleagues to establish, faciliate and manage working relationships to ensure aligned and coordinated plans, marketing and sales messages and working practices.
• Influence the achievement of specific account plans and identify business development opportunities by building and maintaining relationships with leaders in new and existing intermediary partners and external new business influencers.

Requirements:

• 10+ years’ experience in senior roles in the Insurance Market
• Detailed knowledge of Irish Insurance Market
• Track record of building and maintaining strong relationships with key stakeholders
• The jobholder will be based in the Ireland but will be required to travel to other locations within the wider region.

Regulatory Requirements:

• Regulatory requirements are subject to change, and the role holder is responsible for maintaining an up to date understanding of the Regulatory environment.
• This role is subject to the Fitness and Probity Standards (“The Standards”) , issued under Section 50 of the Central Bank Reform Act 2010 and any subsequent amendments. The role holder must ensure they are fully aware of the Standards and in a position to fully always comply with them.
• Experience of regulatory requirements for the business (e.g. Solvency II, Corporate Governance Requirements, Fitness & Probity Requirements, Consumer Protection Code, Minimum Competency Code, CPRA)

RSA Insurance Ireland DAC and its affiliate companies consider applicants on the basis of qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status