Head of Public Transport Contracts Tendering

4 weeks ago

Dublin County Dublin, Ireland National Transport Authority Remote Work Freelance Full time

Duties and Responsibilities

The Authority is currently implementing a number of major programmes to revise and improve bus networks throughout Ireland, including city bus services as part of the BusConnects programme in Dublin, Cork, Limerick, Galway and Waterford, rural services as part of the Connecting Ireland programme, and new towns services. Public transport networks and services will continue to evolve as major new infrastructure projects are implemented in the coming years, including Metrolink and DART+ in the Dublin area, and improved rail services in Cork and other regional cities. It is a particular focus of the Authority to procure public transport networks and services in a manner that incentivises operators to provide excellent customer service quality, whilst ensuring good value for money to the State.

The Head of Public Transport Contract Tendering will be responsible for the efficient procurement of the Authority’s public service obligation (PSO) contracts with transport operators. This includes competitively tendered operating contracts of various sizes and complexity and certain directly awarded contracts as required. 

The role requires the preparation of contractual terms and conditions and technical specifications for the services to be provided as part of a public transport services contract, as well as the tendering, evaluation and award of contracts, and, working with the Head of Public Transport Contracts, mobilisation of operators to operate services post contract award.

The successful candidate will be responsible for developing contractual requirements that incentivise operators to provide continuous improvements to customer service quality, and meet their evolving travel needs, whilst ensuring good value for money to the State.

The Head of Public Transport Tendering is responsible for working with the contract performance team, to set appropriate contractual performance standards.

The role requires close collaboration with other sections within the Public Transport Services Directorate, as well as other teams in the Authority in relation to the planning of new services, and the provision of new infrastructure or on-street priority required to support services.

The key duties of the Head of Public Transport Tendering are to: 

Develop and implement strategies that ensure public transport services contracts of all types are designed to meet passenger needs and are procured and in a timely and effective manner;Manage the preparation of invitation to tender documents (and all related documents) and take a lead role in the technical evaluation of tenders;Manage the preparation of contract documents, technical schedules and service specifications for public transport services contracts, appropriate to the type of services being procured, working with other teams in the Public Transport Services Directorate, in particular the Head of Public Transport Contracts, and with NTA legal and technical advisors as required;Manage the development of customer focused contract performance indicators that incentivise continuous improvements to service delivery and incentivise the operator to provide contracted services in a cost efficient manner.Continuously monitor and evaluate operator performance under existing contracts, to understand effectiveness of contractual requirements and standards in maintaining and driving improvements in operator performance;Manage the operational budget for the procurement of subsidised public transport services;Working with the Head of Public Transport Contracts, review and make recommendations regarding approval of major non-service related contract variations requested by Operators, or initiated by the Authority, likely to have implications for other existing or future contracts;Manage responses to relevant elected representatives’ enquiries, customer complaints and Freedom of Information requests;Respond to and interface with Comptroller and Auditor General and Internal Audit function as required;Work with colleagues elsewhere in the Authority to ensure mobilisation of services under new contracts is coordinated with procurement and delivery of required infrastructure and systems (bus stops, terminals etc.), depots, fleet, and on-board systems.Participate and contribute as required on Authority or external steering committees, working groups or project groups related to public transport services and supporting systems.Other duties related to the management or procurement of public transport services as may be required from time to time.


Note: The functions and responsibilities initially assigned to the position are based on the current organisational requirements and may be changed from time to time. The person appointed requires the flexibility to fulfil other roles and responsibilities at a similar level within the Authority.


Essential Criteria

Please note:  In order to satisfy the shortlisting panel that you meet these criteria you must explicitly reference how you meet same in your application. Failure to demonstrate these may prevent your application progressing to future shortlisting stages.


Each candidate must meet the following requirements at the time of the competition closing:

Hold a minimum of an NFQ level 8 qualification in a relevant discipline, being engineering or project management or equivalent;Have at least 9 years’ relevant experience in engineering or project management and contract procurement, and a minimum of 5 years’ experience managing people; Be able to work within, and lead, multi-disciplinary teams and have the ability to motivate, empower and encourage personnel under his/her control to achieve maximum performance;  andPossess a high standard of technical training and experience.


Desirable Criteria

Please note:  Should further shortlisting be required after essential criteria above, a selection of the following may be assessed. 


The ideal candidate will also:

Possess strong leadership, management, interpersonal and communication skills;  Be able to manage financial resources within a budgetary control framework;Have a good knowledge of public service policies, services and activities, particularly related to transport;Have superior report writing skills together with an ability to produce high quality analysis and reporting; Hold a qualification in procurement; andPossess good I.T. skills.

Skills:
Leadership Effective Decision Making Specialist Knowledge

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