Investigation Specialist with French, KYC

4 weeks ago


Ireland Amazon Full time
Investigation Specialist with French, KYC

Job ID: 2726870 | Amazon Data Services Ireland Limited - A65

Anticipated start date - 23rd of September 2024

Looking for something a little different? Are you suspicious by nature? Do you have a nose for finding the truth? Do you want to work on something that matters?
Amazon is looking for a high-judgment individual to join us as an Investigator, to evaluate transactions and safeguard Amazon's global customer base, profitability, and brand while maintaining a high bar of customer experience. We are specifically seeking applicants with fluent French & English language skills to support our global operations teams, however you will be supporting the UK business as well. Would suit a recent graduate. Key Job Responsibilities
  1. Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends.
  2. Communicate via email and telephone with buyers, merchants, and other external and internal customers.
  3. Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines.
  4. Take appropriate action based on established procedures and document those actions. When procedures are not available, follow established escalation paths to ensure resolution.
  5. Participate in other special projects/assignments and partner with appropriate business teams as necessary.
  6. Achieve weekly productivity and quality standards for investigations.
  7. Be prepared to be flexible with working hours and work Saturdays and/or Sundays.
BASIC QUALIFICATIONS
  1. Excellent written and spoken French & English skills and an ability to compose grammatically correct, concise and accurate written responses.
  2. Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.
  3. Demonstrated ability to work independently and make complex investigation decisions with little to no guidance.
  4. Excellent problem solving skills.
  5. Exceptionally strong customer handling and conflict resolution skills with a keen focus on quality and customer experience.
  6. Demonstrated ability to analyze problems logically.
  7. Self-disciplined, diligent, proactive and detail oriented.
  8. Strong organizational skills.
  9. Effective prioritization of work time to ensure productivity, fulfill department standards for time spent and individually prioritize multiple tasks of competing urgency.
  10. Demonstrated ability to exceed expectations with regard to performance and individual contribution.
  11. Demonstrated analytical and problem solving skills, including the ability to recognize non-obvious patterns.
  12. Ability to maintain high levels of confidentiality and data security standards.
  13. Experience with Microsoft Office, including Outlook, Word, and Excel.
  14. Passionate commitment to Amazon's emergence as the world's most customer-centric company.
PREFERRED QUALIFICATIONS

Fluency in other European languages an advantage.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

#J-18808-Ljbffr

  • Ireland Amazon Full time

    Investigation Specialist with Polish, KYC Job ID: 2726879 | Amazon Data Services Ireland Limited - A65 Anticipated start date- 23rd of September 2024 Amazon is looking for a high-judgment individual to join us as an Investigator, to evaluate transactions and safeguard Amazon's global customer base, profitability, and brand while maintaining a high bar...


  • Ireland - Virtual Amazon Full time

    Anticipated start date- 23rd of September 2024Looking for something a little different? Are you suspicious by nature? Do you have a nose for finding the truth? Do you want to work on something that matters?Amazon is looking for a high-judgment individual to join us as an Investigator, to evaluate transactions and safeguard Amazon's global customer base,...


  • Ireland - Virtual Amazon Full time

    Anticipated start date 23rd of September 2024Looking for something a little different? Are you suspicious by nature? Do you have a nose for finding the truth? Do you want to work on something that matters?Amazon is looking for a high-judgment individual to join us as an Investigator, to evaluate transactions and safeguard Amazon's global customer base,...


  • Ireland - Virtual Amazon Full time

    Looking for something a little different? Are you suspicious by nature? Do you have a nose for finding the truth? Do you want to work on something that matters?Amazon is looking for a high-judgment individual to join us as an Investigator, to evaluate transactions and safeguard Amazon's global customer base, profitability, and brand while maintaining a high...


  • Ireland Abbott Laboratories Full time

    About Abbott Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160...


  • Ireland Keeper Security, Inc. Full time

    Keeper is hiring a driven Bilingual (French) Implementation Specialist to join our B2B Support team. Qualified candidates must permanently reside in Ireland. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance. Keeper’s cybersecurity software...


  • Ireland Keeper Security, Inc. Full time

    Keeper is hiring a motivated and passionate Bilingual (French) Implementation Training Specialist to join an expanding team within our B2B Support, EMEA division. Qualified candidates must permanently reside in Ireland. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living...


  • Ireland SOTI Inc Full time

    Technical Support Specialist Locations: Galway, Ireland (Hybrid) or Solihull, UK (Hybrid) Type of role: Permanent Language: Italian/French/German/Spanish and English To start: ASAP Who We Are At SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate...


  • Ireland - Virtual Amazon Full time

    AML Compliance Analyst – Risk and Compliance Services (L4)Amazon Payments Inc. (API) is seeking a dynamic, innovative and driven Compliance Analyst to join our growing Compliance team. This role is critical to ensure the rapid expansion of Amazon's payments business, develop Amazon Payments' compliance strategies and ensure rigorous implementation across...


  • Ireland Amazon Full time

    External Enforcement Specialist, Special Projects and Investigations Job ID: 2744478 | Amazon Asia-Pacific Holdings Private Limited The Selling Partner Trust and Store Integrity team is tasked with identifying and preventing abuse for our customers, sellers, and brand owners worldwide. Our growth requires leaders who move fast, have an entrepreneurial...


  • Ireland SpotOn TA Full time

    ISV Specialist Cybersecurity – French Speaker Hybrid – Dublin, Ireland *** This Job Opportunity is only offered for candidates living and eligible to work in Ireland. Attractive Salary: Kindly share your salary expectations. Job Description As an ISV Specialist Cybersecurity, you will deliver on quarterly sales targets for specified ISVs who are...


  • Ireland The ASCENT Group Ltd. Full time

    JOB DESCRIPTION Headquartered in Singapore, ASCENT Group is an Independent Global Fund Administrator that provides a full range of fund administration services for Alternative funds such as Hedge Funds, Private Equity Funds, Venture Capital, Crypto Funds, VCC, Retail Estate Funds, etc. These services include reviewing fund constitutional documents from an...


  • Ireland CPL Healthcare Full time

    Role - Community Operations Analyst - With French Location - Dublin (Onsite) Contract type - Permanent, Full-Time Work model - Onsite (Sandyford, Dublin 18) Working hours - Day Shift (09:00 - 17:30) / Evening shift (18:00 - 02:00) At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers...


  • Ireland iuvo BioScience, llc. Full time

    This is what you will do: This role will be responsible for all aspects of the ERP (SAP) Patient Supply by ensuring all customer demand is satisfied by efficiently processing sales orders, handling customers’ enquiries relating to sales orders, vial requests and product returns or exchanges. In addition, proactively monitor all electronic order/invoicing...

  • QA Specialist

    3 weeks ago


    Ireland QA RESOURCES Full time

    QA Specialist (Associate Specialist, Specialist, Snr Specialist) Industry: Pharmaceutical Role Summary: The QA Specialist role participates in maintaining site compliance of operations inclusive of but not limited to Manufacturing, Quality Systems, Quality Control, Quality Assurance, Facilities, Maintenance, Engineering, Materials Handling, and QA...

  • AML QA Specialist

    1 month ago


    Ireland Amazon Full time

    Job ID: 2723319 | Amazon Data Services Ireland Limited - A65 The Compliance Quality team in Registration and Compliance (R&C, part of Selling Partner Risk) is looking for a Mandarin-speaking quality control specialist to join a team of quality specialists covering the Denver Audit the Auditor programme. The role is critical to ensure that Amazon’s...


  • Ireland Kerry Group PLC Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Select how often (in days) to receive an alert: Customer Care Specialist with European Language Requisition ID: 51149  Position Type: FT Permanent  Workplace Arrangement: We have an exciting opportunity for an experienced, passionate and...


  • Ireland The MathWorks GmbH Full time

    Job Summary MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: Why you’ll be excited by this role…It is almost unimaginable to think of a technology that...


  • Ireland PuroClean Certified Restoration Specialist of Auburn Full time

    A true single-source provider from concept to commercialization for biologics produced from mammalian cell culture. Discover information about the various drug development services we provide for this product type Discover information about the various drug development services we provide for this product type Discover information about the various drug...

  • QA Specialist

    2 months ago


    Ireland Claran Consultants Ltd Full time

    QA Specialist required for a Leading Biotech facility in Carlow, responsible for ensuring that the process for the manufacture of vaccines and biologics and supporting systems are in compliance with cGMP and the associated regulatory requirements. Initially an 11 month contract. Please contact Claire x 105 The QA Specialist will be responsible for ensuring...