Operations Executive – France M/F

2 weeks ago


Dublin, Dublin City, Ireland Crédit Agricole Full time

Duties and Responsibilities

To efficiently investigate and process claims, and administer the validation of medical subscriptions, implementing streamlined processes and procedures and provide business support on all operational aspects within your team and your department.

Claims:

  • Assess and process claims within the PPI portfolio according to relevant policy terms and conditions.
  • Process and decision claims over the delegation for all businesses based on recommendations received from TPA and according to the relevant policy terms and conditions. Confirm approval to TPA.
  • Provide customer service for inbound and outbound calls.
  • Check monthly reporting per partner for its accuracy and completeness.
  • Check Claims transfer request forms and sign off monthly/weekly confirming accuracy.
  • Propose process improvements to the processing investigation and settlement of claims.
  • Report on productivity to Team Leader/Manager.
  • Provide business support where required in Operations area.
  • Maintain an individual internal quality level > 95% on a monthly basis.

Medical Subscriptions (if applicable):

  • Administer subscriptions input and validation following recommendations from medical underwriters.
  • Ensure proper communication between the team staff in the Dublin office, the local TPAs, and medical underwriters to ensure timely decisions are communicated to the partners following service standards.

Complaints Management Backup (if applicable):

  • Assist in the management and reporting of complaints when the complaints analyst is out of the office or if needed.
  • Ensure and follow the complaints procedure associated.

Business Support:

  • Assist in creating and updating claims and subscriptions procedures as necessary for new and existing business.
  • Assist the Team Leader in ensuring that all business documentation for the department is up to date, filed, and archived.
  • Present suggestions for reviewing and updating procedures to Team Leader and implement, coordinate, and monitor any upgrades to procedures as they are signed off.
  • Provide training both internally and externally.
  • Maintain various regular and ad hoc reports and provide them to your Team Leader.
  • Perform other work or projects as selected by the Team Leader or Operations Manager.
#J-18808-Ljbffr

  • Dublin, Dublin City, Ireland Crédit Agricole Group Full time

    Duties and Responsibilities:To efficiently investigate and process claims, and administer the validation of medical subscriptions, implementing streamlined processes and procedures and providing business support on all operational aspects within your team and department.Claims:Assess and process claims within the PPI portfolio according to relevant policy...


  • Dublin, Dublin City, Ireland Crédit Agricole Group Full time

    Compliance Manager M/FWe offer a hybrid working arrangement, along with a comprehensive benefits package that includes developmental programs, mentorship opportunities, educational sponsorships, and professional memberships.In this role, you will lead the development and implementation of compliance frameworks and policies. You will also provide guidance and...


  • Dublin, Dublin City, Ireland Schwarz Dienstleistung KG Full time

    Finance / Controlling / Accounting / TaxLevelExperienced professionalsWorking ModelFull-timeReference ID44038SG Finance & Treasury Limited, based in Dublin 3, is the finance and treasury company of the Schwarz Group. The Schwarz Group is the biggest retail group in Europe. Its two major brands are Lidl and Kaufland, with more than 11,000 stores globally.We...


  • Dublin, Dublin City, Ireland HelloFresh Full time

    About the OpportunityHelloFresh is looking for a highly motivated Communication Manager (m/f/x) to help manage and scale our brand in Ireland. As a Brand & Marketing Communications Manager, you will play a leading role in building our brand through marketing communication, including copy creation, content development, messaging, and organic social media.The...


  • Dublin, Dublin City, Ireland Salesforce, Inc. Full time

    Job Summary:This is a leadership role where you will be responsible for managing a team of Business Development Representatives (BDRs) in France.The successful candidate will have a proven track record of sales leadership and experience working in a multi-cultural environment.About the Role:You will play a key role as you lead this highly visible and...


  • Dublin, Dublin City, Ireland Okta, Inc. Full time

    Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security...


  • Dublin, Dublin City, Ireland Ap Solutions Gmbh Branch In France Full time

    Company Overview:Allianz Partners is a global leader in the insurance and asset management industry, serving millions of customers worldwide. As a key member of our executive team, you will play a critical role in shaping the future of our organization.About the Role:We are seeking an experienced IT Strategy Lead to join our team in France. The successful...


  • Dublin, Dublin City, Ireland Crédit Agricole Group Full time

    Duties and Responsibilities Customer ServiceAnswer incoming calls, assess the urgency of the call, appropriately prioritize and escalate if necessary according to established procedures to ensure optimal quality customer service.Perform outbound calls to customers and business partners when necessary after Supervisor approval.Maintain call accepted rate...


  • Dublin, Dublin City, Ireland Crédit Agricole Group Full time

    Duties and ResponsibilitiesCustomer ServiceAnswer incoming calls, assess the urgency of the call, appropriately prioritize and escalate if necessary according to established procedures to ensure optimal quality customer service.Perform outbound calls to customers and business partners when necessary after Supervisor approval.Maintain call accepted rate...


  • Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full time

    About The Role:We are looking for a highly motivated and results-driven Account Executive to join our GTM Sales Team in France. In this role, you will be responsible for identifying and pursuing new business opportunities, nurturing existing customer relationships, and driving revenue growth. Your strong communication skills, ability to build trust with...


  • Dublin, Dublin City, Ireland Crédit Agricole Full time

    Duties and ResponsibilitiesCustomer ServiceAnswer incoming calls, assess the urgency of the call, appropriately prioritize and escalate if necessary according to established procedures to ensure optimal quality customer service.Perform outbound calls to customers and business partners when necessary after Supervisor approval.Maintain call accepted rate...


  • Dublin, Dublin City, Ireland T+O+M Executive Ireland Full time

    T+O+M Executive Ireland provided pay rangeThis range is provided by T+O+M Executive Ireland. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeWe are working with a Global Financial Services Group who are looking to hire a strong FP&A manager to join their growing Finance team. The FP&A...


  • Dublin, Dublin City, Ireland Crédit Agricole Group Full time

    Head of Client Services and Front Office Application Support M/FLocation: Dublin - IrelandContract Type: PermanentModified on: 24/12/2024Amundi, the leading European asset manager, offers its 100 million clients a complete range of savings and investment solutions. With its six international investment hubs, Amundi is a key player in the asset management...


  • Dublin, Dublin City, Ireland Brightwater Executive Full time

    About the CompanyBrightwater Executive is a leading Irish company in the construction industry, providing a wide range of high-quality products and prioritizing customer satisfaction.With consistent year-on-year growth, it has established itself as one of the largest suppliers of building and DIY materials in Ireland, driving innovation and success.About the...


  • Dublin, Dublin City, Ireland Crédit Agricole Group Full time

    Financial Security Compliance Manager M/FModified on 19/02/2025About Amundi:With close to 5,500 team members and market experts in 35 countries, Amundi provides retail, institutional, and corporate clients with innovative investment strategies and solutions tailored to their needs, targeted outcomes, and risk profiles. Amundi manages €2.240 trillion of...


  • Dublin, Dublin City, Ireland The Broadline Recruitment Group Limited Full time

    The Broadline Recruitment Group Limited is seeking a seasoned professional to lead the Food & Beverage Department in a 4* hotel operation. As F&B Operations Manager, you will be responsible for overseeing the smooth and efficient running of the department, ensuring standards and guest satisfaction are maintained at all times.The ideal candidate will have...


  • Dublin, Dublin City, Ireland M&G Full time

    We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. Reporting to the PIA (Prudential International Assurance) Financial Crime and Regulatory Risk Manager, you will support your line manager and their other direct reports in the...


  • Dublin, Dublin City, Ireland Crédit Agricole Group Full time

    Financial Security Compliance Manager M/FAbout AmundiWith close to 5,500 team members and market experts in 35 countries, Amundi provides retail, institutional, and corporate clients with innovative investment strategies and solutions tailored to their needs, targeted outcomes, and risk profiles. Amundi manages 2.240 trillion euros of assets across six main...


  • Dublin, Dublin City, Ireland Crédit Agricole Group Full time

    Financial Security Compliance Manager M/FAbout AmundiWith close to 5,500 team members and market experts in 35 countries, Amundi provides retail, institutional, and corporate clients with innovative investment strategies and solutions tailored to their needs, targeted outcomes, and risk profiles. Amundi manages 2.240 trillion euros of assets across six main...


  • Dublin, Dublin City, Ireland Crédit Agricole Group Full time

    Financial Security Compliance Manager M/FModified on 19/02/2025About AmundiWhat we do: With close to 5,500 team members and market experts in 35 countries, Amundi provides retail, institutional, and corporate clients with innovative investment strategies and solutions tailored to their needs, targeted outcomes, and risk profiles. Amundi manages 2.240...