Senior Account Manager

3 weeks ago

Dublin, Dublin City, Ireland WHYTEMATTER Full time

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Senior Account Manager

We are working with a company who are looking for a Senior Account Manager to join their team. The right candidate should be highly capable Communications and Public Relations Professional who is capable of handling a wide range of projects with a high degree of independence and sound judgement. 

About you

Ability to "act up" for the Account Director when required. He/She also looks ahead and capitalises on opportunities with clients.  Ability to mitigate multiple issues with a high degree of success. Capable of being the lead contact for the client depending on the consultancy, or business need appropriate at the time. Account Manager is actively involved in the new business development of the company, which includes growing existing clients, but also winning new ones. Sustained positive feedback from clients and is a trusted counsellor to Account Directors and Heads of Practice. Demonstrated experience in managing a wide variety of client situations; leadership changes; changes in strategy; issues and crisis management over an extended period of time. Proficient in the development of plans, exercising sound strategic foresight and has essentially mastered campaign development and ideation. Excellent copy-writing, media management and event management skills.  Stays on top of trends in the market and readily applies same to client programmes when appropriate.  Good knowledge of the digital/social landscape and has actively developed new competencies in this area and deployed these skills across a portfolio of clients. Takes a lead role in evaluating campaigns demonstrating real value to the client in order to secure the business and continues to grow it into the future. This includes the introduction of new measurement tools as and when they arise. A Senior Account Manager continues to invest in his/her own development and also the development of others.  Sits in on the recruitment of interns and AEs and is actively involved in managing them on a day-to-day basis.

Account Management

Perform day-to-day client account work which will normally include: media monitoring and analyses, producing a wide range of written materials, coordinating events, maintaining client and media contacts, managing projects performed with, and by, others and supervising more junior staff.  Be fully familiar with communications plans for client accounts and understand and track clients business and PR objectives etc.
Design and execute media relations campaigns that meet client objectives and demonstrate thorough understanding of the media.  Design and implement such measurements of PR activity as required by the client. Act as a liaison between client, outside suppliers (graphic designers, photographers, A/V houses, etc.) and, as appropriate, other internal and external audiences (e.g.employees, media, interest groups).
Meet with client contacts and others in a professional, positive and appropriate manner and have their respect/confidence.
Have good knowledge of the full range of resources available throughout the company and group and understand how these can be best applied on behalf of clients.  Have a good knowledge of PR measurement tools available within Ogilvy and in the external market place
Have a working knowledge of other account teams and other Ogilvy businesses in the building.  Be a skilled writer, capable of producing first drafts of annual and project -based PR programmes in addition to contact reports, news releases, case histories and other
materials. Maintain up to date media lists and contacts Manage events such as photo calls, press conferences, media briefings, specialist media meetings, media tours, etc. Demonstrate proficiency in using internal and external research capabilities and in preparing in-depth and thoughtful analyses. Leverage his/her knowledge of graphics, production and printing, video and broadcast media, the Internet and emerging media to add value to client programmes.

Be familiar with Word, Excel, Powerpoint and Internet search engines.

Financial/Administrative

 Routinely apply understanding of budget development and monitoring.  Understand and manage billing and activity reporting processes.  Oversee preparation of activity reports as and when required.  Complete timesheets daily and otherwise act in accordance with company policies and procedures. Manage time for optimum productivity and maximum billability.

Business Development

 Make increasingly substantive contributions to the development and presentation of new business programmes for potential and existing clients.  Demonstrate ability to conceptualize programme strategies, elements and implementation tactics.  Identify and support opportunities to grow existing accounts, re-activate 'dormant accounts' or to pursue new business. Consistently contribute informed opinions, as well as creative and effective answers, to
client issues and needs.

Initiative and General Management

Balance work load and tasks, communicating effectively with team members to reliably implement assignments on budget and on deadline.  Exemplify solid teamwork capabilities and demonstrate supervisory skills.
Consistently identify and pursue opportunities for enhancing involvement in, and
contributions to, the account, team and consultancy.  Demonstrate initiative in identifying and proposing enhanced ways to advance team, group, agency and client interests.  Operate with a high degree of independence, but knows when to rely on own judgment and when to seek advice of supervisor and other team members.  Apply sound judgment in anticipating and taking action to avoid many workplace and client issues and problems.
Demonstrate proficiency in managing agency and client resources: people, time and money.
Recommend solutions when problems arise and assist peers in problem solving.
Use talents of colleagues in own problem solving.
 Proactively seek and share information with colleagues and clients.
 Participate actively in team, staff and client meetings.

Professional & Personal Development

 Display work ethic and values of WH in day-to-day behaviour.  Take initiative in building his/her skills and knowledge and otherwise increasing her/his value to the consultancy and to clients.  Work with Manager to identify and address training, education and skill-building needs for him/herself and, potentially, others.
Delegate effectively and fairly.

If you would like to apply for this job and think you have what it takes, hit the APPLY button and good luck

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