Insurance Administrator

1 week ago

Dublin, Dublin City, Ireland Benefact Group plc Full time

Working hours: 35 hours per week, Monday to Friday

Duration: FTC 18 Months

Location: Dublin 3(office based)

Job Ref:203685

About the role

Ecclesiastical Insurance Ireland, who are proudly part ofBenefact Groupare looking for an Administratorto join our Dublinoffice.

We are seeking a detail-oriented Administrator to provide comprehensive support, including reception duties, mail handling, and assisting the Underwriting team with data entry, underwriting checks, and report preparation. The ideal candidate will manage their workload to meet objectives, ensure data accuracy, build strong internal relationships, and operate within regulatory guidelines.

Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation.

Key responsibilities
  • Provision of general office administration support:
    • Reception / phone coverage
    • Incoming and outgoing post
  • Provision of administration support to Underwriting team through accurate and timely:
    • Logging new business enquiries
    • Data entry
    • Underwriting checks (e.g. flood, credit)
    • Workflow allocation
    • Preparation of reporting templates and letters
    • Other administration duties
  • Plan, prioritise and manage own work to deliver agreed objectives
  • Input data accurately and efficiently, recognising and rectifying where quality standards have been missed
  • Identify issues and anomalies and escalate in line with company policy
  • Build effective internal relationships to deliver exceptional customer service and support Ecclesiastical's right first time approach
  • Act on audit results and agreed actions plans to improve own performance and enhance the effectiveness of the team
  • Identify and recommend improvements to processes
  • Understand and operate within regulatory framework and identify and escalate any risks to the business in line with company policy.
Knowledge, skills and experience
  • Leaving Certificate or equivalent
  • Data input experience
  • Accuracy and attention to detail
  • Customer service experience
  • Good computer and keyboard skills
  • Strong verbal and written communication skills
  • Excellent organisational skills and ability to manage your time and workload
What we offer
  • Defined Contribution Personal Pension - up to 12% employer contribution
  • Annual Bonus scheme up to 24%
  • 25days annual leave plus public holidays
  • A holiday buy and sell scheme
  • An array of health and wellbeing benefits, including private medical insurance, income protection and life assurance and Employee Assistance Programme
  • Support for your personal development including sponsorship for insurance qualifications
  • Great career development opportunities
  • A 'world class' place to work (external employee engagement accreditation by Best Companies, an independent company who specialise in employee engagement)
About us

Ecclesiastical Insuranceoffer exceptional insurance and risk management, service and support across a range of specialisms, from church, charity and heritage to education, real estate and more.

We're proud to be one of the most trusted names in specialist insurance, with over 40 years experience and commitment here in Ireland to creating innovative solutions that really help people.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK's 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size.

We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

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