Sales Support Specialist
2 weeks ago
Objectives
As your daily activity consists of providing solutions to our stakeholders, you are a master in communication, capable to be assertive in every situation. Using synergies and asking the right questions allow you to respond quickly to people's needs.
Responsibilities
- Handling requests coming from different communication channels
- Providing support to different internal stakeholders relating to sales activities
- Managing possible complaints by finding suitable solutions
- Handling outstanding requests turning them into profitable contracts
- Interaction with partners and customers in case of missing documents to promote the finalisation of the contract
- Managing activities of the sales process according to the area of responsibility
- Support in the optimisation of processes
Requirements
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field is preferred.
- Professional experience in an Internal Sales department or Sales Support role.
- Prior experience in managing customer complaints and providing suitable solutions.
- Excellent verbal and written communication skills. Ability to communicate effectively and assertively with customers, partners, and internal stakeholders.
- Ability to work collaboratively within a team and support other team members.
What we offer
- A secure job in a dynamic and innovative environment with a competitive salary and bonus structures.
- Modern offices and equipment.
- Excellent benefits - healthcare, pension, 25 days annual leave, bike to work scheme, Health and Wellbeing allowance, etc.
- Hybrid working after probationary period.
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