Trade Desk Representative

2 weeks ago


Dublin, Dublin City, Ireland Interactive Brokers Full time

Responsibilities

:Investigation of client inquiries encompassing a broad array of themes, including margin analysis, position liquidations, trade cancellation requests, order trigger conditions, products and global exchanges, order status and execution inquiriesResolve routine and complex client inquiries, concerns, and complaints thoroughly and expeditiously via telephone, tickets, and chats, utilizing sound judgment and emphasizing courtesy.Familiarize with various proprietary platforms, including trading systems and administrative portals, to educate clients to align with our self-service and highly automated business model.Assist and support the Quality Assurance Department with complaint resolution.Coordinate activities with other local and international Client Service divisions and interact with external departments such as Programming, Clearing, Cashiering and Compliance and other service groups worldwide.Analyse existing systems and procedures to recommend and assist in implementing enhancements while contributing to the development of client service systems, policies and procedures

Qualifications & Experience

University degree (NFQ level 7) in finance, economics or a related fieldMinimum two years of financial industry experienceIn-depth understanding of financial markets, margin methodologies, execution platforms, exchange operations and regulationsExcellent product knowledge: Equities, Options, Futures, Options on Futures, Fixed income, Mutual Funds, FX, CFDsStrong PC technologies proficiency: Advanced Excel, Office Suite, EmailTrouble-shooter with a critical thinking mindset, passionate about technology and financial marketsSelf-starter, able to handle stress, with the ability to work independently as well as part of a teamFluent in English with strong verbal and written communication skillsFluency in either German is required
FINRA SIE and Series 7 or interest in obtaining the certification

All of our roles are hybrid - Our office is based next to the 3 Arena - D01H7V7

#LI-RB1



  • Dublin, Dublin City, Ireland Interactive Brokers Group, Inc. Full time

    Dublin, IrelandClient Services Representative - Trade IssuesWe require additional Trade Desk Representatives to join our expanding teams, especially those who speak Mandarin and are located within Ireland for a hybrid role in our City Center location.Key Responsibilities:Investigation of customer inquiries encompassing a broad array of themes including...


  • Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full time

    Operations Trade Support ProfessionalWe are seeking an experienced Operations Trade Support Professional to join our team. The ideal candidate will have a strong background in operations, trade support and finance.About the RoleIn this exciting role, you will be working closely with our trade desks to manage the clearance, settlement and reconciliation of...


  • Dublin, Dublin City, Ireland FMI Field Management Ireland Full time

    We are FMI Field Management Ireland, a specialist in Field Management, Brand Management, and Distribution services across multiple sectors. As a Trade Marketing Representative, you will be responsible for developing and executing sales strategies to drive business growth in the Irish On-Trade market.Job Purpose:To enhance distribution and boost the rate of...


  • Dublin, Dublin City, Ireland TN Ireland Full time

    About the RoleWe are seeking an experienced sales professional to join our team as an agricultural sales representative.The ideal candidate will have a good knowledge of farm machinery and be willing to travel around the UK.ResponsibilitiesSelling agricultural machinery to dealers and farmers in the UK and Ireland.Taking sales calls in the Cross office...


  • Dublin, Dublin City, Ireland CPM Ireland Full time

    About the RoleWe are seeking an experienced Trade Activation Representative to join our team at CPM Ireland. As a representative for Diageo, you will play a critical role in driving sales and ensuring product availability across assigned stores within your geographical region.Key responsibilities will include developing and executing sales strategies,...

  • Sales Representative

    12 hours ago


    Dublin, Dublin City, Ireland Field Management Ireland Full time

    Job OverviewWe are seeking a highly motivated and experienced Sales Representative to join our team in On-Trade Activation. As a key member of our sales team, you will be responsible for driving sales growth and brand awareness within the Irish On-Trade market.


  • Dublin, Dublin City, Ireland AkzoNobel Full time

    Job Title: Trade Sales RepresentativeMaximize sales and profit of our brands through key regional trade partner outlets, designated retail stores, and professional contractors.Key Responsibilities:Develop excellent relationships with customers.Identify and win new business/distribution opportunities.Support regional Trade Partner stores sales to trade...


  • Dublin, Dublin City, Ireland Soteriare Full time

    Analyst, Trade OperationsJob Description:Working Hours: Standard GMT (08:30am-5:00pm) The Expertise We're Looking For:3 years of financial services experience, preferably with exposure to Custody Operations and/or Trade/Fixed Income Life Cycle management.2 years of experience in Trade Life Cycle, Settlements, or Fails Management.Experience with OMGEO Alert,...

  • Head of Desk

    2 weeks ago


    Dublin, Dublin City, Ireland Ebury Full time

    Ebury is a hyper-growth FinTech firm, named in as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Head of Desk  Location: Ebury Dublin - Office based Our Head of Desk (HoD) are the captains of our...


  • Dublin, Dublin City, Ireland Headhunt International Full time

    Job Overview:The Customer Service Representative - Irish Desk is responsible for providing high-quality customer support to clients in Ireland and other English-speaking countries.Responsibilities:Assist customers with account settings, app downloads, and installations.Process refund requests on behalf of customers.Help customers set up payment accounts and...

  • Head of Desk

    3 weeks ago


    Dublin, Dublin City, Ireland Ebury Full time

    Head of DeskLocation: Ebury Dublin - Office basedOur Head of Desk (HoD) are the captains of our team, instrumental in ensuring a positive, supportive and motivational culture here at Ebury, maintaining and improving sales performance through the training, coaching and development of their people.A HoD is a leader, someone who sets the standards high and...

  • Head of Desk

    1 week ago


    Dublin, Dublin City, Ireland Ebury Full time

    Head of DeskLocation: Ebury Dublin - Office basedOur Head of Desk (HoD) are the captains of our team, instrumental in ensuring a positive, supportive and motivational culture here at Ebury, maintaining and improving sales performance through the training, coaching and development of their people.A HoD is a leader, someone who sets the standards high and...


  • Dublin, Dublin City, Ireland ESB Full time

    We are currently seeking to recruit a Fuel Contracts Negotiator. The Fuel Contracts Negotiator report into the Forward Trading Desk Head. The Forward Trading Team consists of the Forward Trading Desk Head, 5 traders, 1 Originator and the Fuel Contract Negotiator. The desk is actively involved in wholesale energy trading in the UK, European and Irish...


  • Dublin, Dublin City, Ireland AkzoNobel Full time

    Select how often (in days) to receive an alert:Date: Feb 5, 2025Location: Dublin, IEAbout AkzoNobelSince 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around...


  • Dublin, Dublin City, Ireland Intesa Sanpaolo Group Full time

    Fideuram Asset Management Ireland dac (FAMI), established in 2001, is a UCITS management company belonging to FIDEURAM – Intesa Sanpaolo Private Banking (190 bn. AUM), owned by Intesa Sanpaolo Group, one of the leading Italian financial groups. FAMI currently manages EUR 49 bn. worth of assets over 170 funds and is regulated by the Central Bank of...


  • Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full time

    Operations Analyst - Trade SupportJoin our dynamic team as an Operations Analyst - Trade Support and play a critical role in the success of our business. You will be responsible for managing the clearance, settlement and reconciliation of trades and positions on behalf of our trade desks.About the TeamWe are a leading financial firm that utilizes advanced...


  • Dublin, Dublin City, Ireland AVA Trade Full time

    Job Title: Junior Data Analyst Job Location: IFSC Dublin 1 Department: Regulatory Reporting Reports to: Regulatory Reporting Manager Ava Trade is Financial Institution based in Dublin City Center offices in IFSC, Dublin 1. We are currently seeking to recruit Data Analyst to join our Regulatory reporting department, with responsibilities of the Data Analyst...


  • Dublin, Dublin City, Ireland Staycity Group Full time

    We are on the search for our next Night Manager to lead our front desk team and ensure the smooth running of daily operations. As a key member of our team, you will be responsible for welcoming guests, liaising with departments, and managing a team of direct reports.You will be a Brand Ambassador, embracing your role with joy, passion, and enthusiasm as you...

  • Digital Trade Planner

    3 weeks ago


    Dublin, Dublin City, Ireland B&Q Limited Full time

    OverviewDigital Trade PlannerPermanentUp to £40,000 + Pension + BUPA + ShareSave + 6.6 weeks holiday + Hybrid WorkingSouthampton, Store Support OfficeWe believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO), we equip our stores, our people, and our whole business with everything it takes to help our...

  • Trading Manager

    7 days ago


    Dublin, Dublin City, Ireland Flogas Full time

    About the role:Flogas Ireland is seeking to recruit a Trading Manager to oversee the wholesale trading activities for the renewable generation portfolio, as well as the electricity and gas supply divisions. The successful candidate will join the management team responsible for managing the wholesale energy price risks for the Flogas Ireland group. The role...