Customer Support Administrator

1 week ago


Dublin, Dublin City, Ireland Principle Full time

Customer Support Administrator – Part-Time (30 Hours/Week, Hybrid)

Dublin Docklands (50% Office-Based)

€20.00 – €24.00 per hour | Paid Weekly

3-Month Contract (Potential for Extension) | Immediate Start

Monday – Friday | 7:00 AM – 2:00 PM

Join a high-performing Customer Support team in a global technology company known for its award-winning workplace culture. This part-time contract role is ideal for an organised, detail-driven administrator looking for a dynamic and supportive work environment.

What You'll Be Doing:

  • Assign incoming customer support cases to the right teams, ensuring efficiency.
  • Identify trends and priority issues in Salesforce.
  • Support the team with dashboard management and customer follow-ups.
  • Generate reports on case volumes and backlog management.
  • Collaborate with Engineering to streamline JIRA backlog.

What You Need to Bring:

  • 2+ years of admin or customer support experience.
  • Strong time management and multitasking skills.
  • Proficiency in MS Office (Excel, Word, Outlook).
  • Clear written and verbal communication skills.
  • Salesforce experience is a plus but not essential.

Why Apply?

  • Hybrid working – 50% office-based in Dublin Docklands
  • Competitive pay (€20-€24/hr) – Paid weekly
  • 25 days annual leave (pro-rata) + paid bank holidays
  • Laptop provided
  • Fast hiring process.

This is a quick turnaround hire, so don't wait – apply today

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