Property Loss Adjuster

1 week ago

Dublin, Dublin City, Ireland Sedgwick Ireland Full time

Sedgwick is happy to share that it is growing the Property Loss Adjuster team in all regions.

In order to be considered for this role, it is mandatory to be qualified in Insurance - APA/CIP and have a driving license.

  • Remote / office / hybrid opportunity.
  • Career progression opportunities.

About You

The ideal candidate for this position will be someone who is eager to deliver, with strong attention to detail who has the ability to work in a dynamic, fast-paced environment. We are looking for candidates with a sound knowledge of Sedgwick and its operation as a company, who are willing to operate flexible hours where needed, with the capacity to work independently and demonstrate initiative and innovation.

Specific Responsibilities in this role

  • Claimant relationship management & Third-party relationship management – ensuring continuity of contact and arranging appointments.
  • Processing and actioning mail and claim related documentation.
  • In collaboration with claims support colleagues, conducting necessary pre-site inspection investigations and entering results and updates on the electronic file system.
  • Based on a comprehensive grasp of the case and liaising with claim support colleagues, communicating an action plan to the claimant and/or third parties – specifying actions, time frames, and deadlines.
  • In collaboration with claim support colleagues, monitoring the life cycle of a claim and progress chasing (ensuring fulfilment of action plans).
  • Proactive management of a portfolio of property claims of varying complexity.
  • Applying policy cover, terms and conditions.
  • Preparing reports on the claim under investigation.
  • Arranging interim payments, examining costs and achieving a settlement.
  • Identifying suspect or fraudulent claims and dealing with the same in accordance with fraud guidelines.
  • Recording and resolving customer complaints.

Qualifications/skills

  • APA PL / CL Qualification essential (CIP or higher, desirable).
  • High level of proficiency in Word, Excel, and PowerPoint.
  • Sound numeric skills.
  • Knowledge of building structures with an understanding of building defects desirable.
  • Flexible with the ability to work outside normal working hours when the need arises - storms etc.
  • Ability to delicately deal with sensitive situations.
  • High level interpersonal and communication (verbal/written) skills.

Experience

  • A minimum of 2 years Loss Adjusting experience.
  • Knowledge of building structures a distinct advantage.
  • Experience in Surveying / Engineering or a similar function very beneficial.

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Seniority level

Associate

Employment type

Full-time

Job function

Other

Industries

Insurance

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