Senior Customer Operations Administrator, Claims
3 weeks ago
Utmost is seeking a Senior Customer Operations Administrator with Italian language proficiency to join our Claims team on a 12 month fixed term contract based full time in either our Dublin or Navan offices.
Key Responsibilities
- Ensure processing of own tasks within agreed SLA.
- Be open to take on new tasks when required.
- Ensure adherence to policies and procedures across the various products and business lines.
- Embrace a risk aware mind-set and ensure any issues / risks are identified and brought to management attention in a timely manner.
- Portray a mind-set of continuous improvement and innovative thinking.
- Bring ideas and improvements to the table and operate a can-do attitude.
- Complete all tasks in a manner cognisant of the following measures: End to end timelines, First point resolution, removal of waste, Customer effort, Costs.
- Use initiative for problem solving and identification of improvement measures.
- Identify opportunities to enhance customer experience.
- Support the roll out of strategic projects and initiatives as required.
- Support new starters and junior members in training and share knowledge throughout the team.
- Become familiar with team volumes, metrics and reporting on MI.
- Identify where further support is required for junior members.
- Maintain and develop relationships with all key stakeholders such as sales, clients and intermediaries.
Key Requirements
- A deep understanding of the risk and compliance environment.
- Strong customer focus with a proven track record of implementing market-leading service improvements.
- Role holder must have a proven track record of delivering best practice in operational process and service delivery.
- Determined and focused individual with strong time management and analytical skills.
- Ability to work under pressure and to meet tight deadlines while displaying strong attention to detail.
- Service focused individual.
- Ability to work in a team, to work on own initiative, to plan and organise workloads effectively to meet deadlines.
- Role holder must be curious and ambitious, willing to propose thought provoking and innovative ideas.
- Act as a role model to the team and demonstrate the ability to mentor and coach other team members.
-
Dublin, Dublin City, Ireland Utmost International Full timeJob Details: Senior Customer Operations Administrator, ClaimsThis role is based in Navan on the Claims Team as a 12 Month Contract under the Regular Premium & Legacy Pillar.The Senior Customer Operations Administrator is responsible for ensuring the timely and effective day-to-day processing of activity for UPE and UW across the various product lines (IP,...
-
Claims Administrator
3 weeks ago
Dublin, Dublin City, Ireland 360 Search Full timeAre you detail-oriented, organized, and thrive in a fast-paced environment? I'm seeking a motivated individual to support my client's claims department and ensure efficient claims processing. The successful candidate will receive on the job training and will be given the opportunity to progress within the company. Key Responsibilities: Claims...
-
Dublin, Dublin City, Ireland Utmost Group Full timeSenior Customer Operations Administrator, Policy ServicingJoin to apply for the Senior Customer Operations Administrator, Policy Servicing role at Utmost Group.Utmost is looking for a Senior Customer Operations Administrator to join our Policy Servicing team in our Navan office. This role will suit candidates with a background in finance or insurance who are...
-
Dublin, Dublin City, Ireland Utmost International Full timeJob Details: Senior Customer Operations Administrator, Policy ServicingThis role is based in Navan on the Policy Servicing Team as is a 12 Month Contract. This is under the Regular Premium & Legacy Pillar.The Senior Customer Operations Administrator is responsible for ensuring the timely and effective day to day processing of activity for UPE and UW across...
-
Vehicle Claims Administrator
55 minutes ago
Dublin, Dublin City, Ireland Stuartsgarages Full time**Job Overview**We are seeking a skilled and detail-oriented individual to join our team as a Warranty Administrator.In this role, you will be responsible for managing and processing warranty claims, ensuring a seamless experience for our customers.You will work closely with our service and parts departments to coordinate warranty processes and ensure that...
-
TPA Claims Handler
3 days ago
Dublin, Dublin City, Ireland Sedgwick Claims Management Services Ltd Full timeGlobal Privacy PolicySedgwick's caring counts commitment is to value the right of privacy of the companies and individuals we serve. It is Sedgwick's policy to comply with all applicable privacy and data protection laws and maintain the trust of those we serve.We want to share with you our policy to what personal information we may collect, how we may use...
-
Claims Handler
7 days ago
Dublin, Dublin City, Ireland Sedgwick Claims Management Services Ltd Full timeGlobal Privacy PolicySedgwick's caring counts commitment is to value the right of privacy of the companies and individuals we serve. It is Sedgwick's policy to comply with all applicable privacy and data protection laws and maintain the trust of those we serve.We want to share with you our policy to what personal information we may collect, how we may use...
-
Trainee Claims Assessor
1 week ago
Dublin, Dublin City, Ireland Utmost International Full timeReporting to the Claims Manager, the role requires the holder to provide full Claims administration assistance to the Claims teams via processing client communication, daily reporting, liaising with Medical Professionals whilst adhering to company policies and regulations. They will deliver on our promise to our customers by administering all group risk...
-
Senior Claims Assessor
2 weeks ago
Dublin, Dublin City, Ireland Abrivia Full timeSenior Claims Assessor - Income Protection & SI Dublin (Hybrid Role) Abrivia is seeking a Senior Income Protection & SI Claims Assessor on behalf of an insurer based in Dublin. This is an exciting opportunity for an experienced claims professional to join a high-performing team in a well-established company, in a high-impact role, offering career...
-
Insurance Operations Administrator
3 weeks ago
Dublin, Dublin City, Ireland Abrivia Recruitment Specialists Full timeOperations Administrator wanted for International Financial Services Company – Dublin City Our client, an International Financial Services Company, is currently recruiting for an Operations Administrator to join their growing team. Reporting into the European Operations Manager, this role will help service the company's European client base. This role...
-
Senior Claims Handler
6 days ago
Dublin, Dublin City, Ireland Abrivia Full timeJob Title: Senior Claims Handler Location: South Dublin Working Model: Hybrid Abrivia are currently recruiting for a Senior Claims Handler to join our client, a leading specialist in the insurance sector. This is a full-time, permanent role based in South Dublin, offering a hybrid working model. The successful candidate will report directly to the Head of...
-
Senior Claims Handler
3 weeks ago
Dublin, Dublin City, Ireland Abrivia Recruitment Specialists Full timeJob: Senior Claims Handler Location: South Dublin Senior Claims Handler wanted for ambitious Insurance Group-South Dublin Abrivia are currently recruiting for an experienced Claims Handler to join our client as they look to build out their claims department. The role will report directly into the Head of Claims and play an important role in the...
-
Health Claims Operations Team Lead
10 hours ago
Dublin, Dublin City, Ireland Irish Life Group Services Limited Full timeJob DescriptionAbout UsIrish Life Group Services Limited is a leading provider of health insurance solutions in Ireland. Our team is dedicated to delivering high-quality services to our customers, and we are seeking an experienced professional to join our Health Claims Operations team.Role OverviewThe successful candidate will be responsible for the smooth...
-
International Property Claims Handler
3 weeks ago
Dublin, Dublin City, Ireland Abrivia Recruitment Specialists Full timeRole: International Property Claims Handler Location: Dublin City Senior Property Claims Handler wanted for International Claims Portfolio Role-Dublin City Abrivia are currently recruiting for a Senior Property Claims Handler to join our client, a Global Insurance Group, to handle a mixed portfolio of claims across Ireland and Europe. This role...
-
Senior Claims Handler
1 hour ago
Dublin, Dublin City, Ireland TN Ireland Full timeSocial network you want to login/join with:Senior Claims Handler wanted for ambitious Insurance Group-South DublinAbrivia are currently recruiting for an experienced Claims Handler to join our client as they look to build out their claims department. The role will report directly into the Head of Claims and play an important role in the growth of the claims...
-
Quality Analyst Motor Claims Handler
3 weeks ago
Dublin, Dublin City, Ireland Total Talent Full timePosition: Motor Claims HandlerLocation: Dublin 18Salary: Up to €65,000, depending on experienceReporting to: Claims Team Leader / Claims ManagerCertification: CIP QualifiedJob OverviewThe Motor Claims Handler will manage and process motor insurance claims to ensure a fair and efficient service for policyholders, controlling claims costs and maintaining...
-
Senior Claims Process Improvement Specialist
7 days ago
Dublin, Dublin City, Ireland Travelers Full timeWho Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving...
-
Claims Handler
3 weeks ago
Dublin, Dublin City, Ireland Sedgwick Claims Management Services Ltd Full timeGlobal Privacy PolicySedgwick's caring counts commitment is to value the right of privacy of the companies and individuals we serve. It is Sedgwick's policy to comply with all applicable privacy and data protection laws and maintain the trust of those we serve.We want to share with you our policy to what personal information we may collect, how we may use...
-
Senior Property Claims Handler
1 week ago
Dublin, Dublin City, Ireland RSA Group Full timeJoin RSA and make a difference every day.Whether you are just beginning your career or looking to take the next progressive step in your journey, RSA Insurance Ireland is an organization where you can be yourself, learn and develop and a place where your ideas and contributions matter.With offices in Belfast, Galway, and Dublin, we have embraced hybrid work...
-
Motor Claims Handler
3 weeks ago
Dublin, Dublin City, Ireland Abrivia Recruitment Specialists Full timeRole: Motor Claims Handler: Location: South Dublin Motor Claims Handler wanted for Insurance Company-South Dublin Our client, a leading insurance company, is seeking dynamic individuals to join their team as Motor Claims Handlers. In this role, you'll be pivotal in meeting the insurance needs of the companies valued customers and guiding them...