Personal Lines Account Handler

4 days ago


Dublin, Dublin City, Ireland Sedgwick Ireland Full time

Are you passionate about delivering exceptional customer service in the insurance sector? We are currently seeking a motivated Personal Lines Account Handler to join our team at a leading insurance brokerage. This is an exciting opportunity to work with individual clients and provide tailored insurance solutions.

Key Responsibilities:

  • Client Portfolio Management: Manage a portfolio of personal lines clients, focusing on retention and satisfaction.
  • Insurance Administration: Handle policy renewals, quote comparisons, and ensure timely issuance of policy documents.
  • Customer Support: Address client inquiries, assist with mid-term adjustments, and provide guidance on claims processes.
  • Underwriter Engagement: Gather necessary information for underwriters to facilitate the placement of risks.
  • File Management: Maintain accurate records and documentation to comply with regulatory standards and company procedures.
  • Market Awareness: Stay informed about changes in personal insurance products and market trends that may affect clients.
  • Team Collaboration: Work closely with colleagues to provide seamless service and support when needed.

Experience / Skills Required:

  • Insurance Experience: Minimum of 2-4 years of experience in personal lines insurance handling.
  • Qualification: APA/CIP or working towards.
  • Product Knowledge: Strong understanding of personal lines products, including Home, Motor, and Travel Insurance.
  • Organizational Skills: Excellent attention to detail and strong organizational abilities.
  • Regulatory Knowledge: Familiarity with the regulatory environment governing personal insurance in Ireland.
  • IT Skills: Proficiency in insurance-related software; previous experience with relevant systems is a plus.
  • Customer Focus: Strong communication and interpersonal skills, with a commitment to providing outstanding service.

What We Offer:

  • Competitive Salary: Attractive salary and benefits package reflecting your experience and contribution.
  • Flexible Work Options: Opportunities for hybrid working arrangements to support a healthy work-life balance.
  • Professional Growth: Ongoing training and development programs to enhance your skills and career trajectory.
  • Employee Benefits: Access to discounted insurance products, wellness programs, and other perks.
  • Career Advancement: Clear pathways for progression within a supportive and dynamic organization.

If you're eager to make a difference in the lives of individual clients and join a team of dedicated professionals, we'd love to hear from you

Note: Our client is regulated by the Central Bank of Ireland.

Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Other
  • Industries: Insurance
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