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Porter (Guest Services Assistant)

4 weeks ago

Dublin, Ireland Anantara The Marker Dublin Hotel Full time

This is a superb opportunity to join the hotel team of Anantara The Marker Dublin Hotel Front Office Department as a Guest Services Assistant / Porter.

Anantara The Marker Dublin Hotel is a Leading Hotel of the World, offering all the experiential luxury Anantara Hotels & Resorts is renowned for, and it is imperative that the candidate must have the ability to deliver a high level of service in a confident and professional manner.

What do we have to offer you:

  1. Competitive Salary
  2. Premium rates for Sunday work
  3. Career Progression
  4. Excellent Room Employee Rates in over 350 Minor Hotels properties worldwide
  5. Access to eLearning platform & development opportunities
  6. Increased holiday entitlement for long-service employees
  7. Meals whilst on duty in our employee restaurant
  8. Employee Recognition Awards
  9. Employee Assistance Program - mental health and well-being support
  10. Complimentary provision and laundry of uniforms

Specific Duties:

  1. To carry out all duties in line with the departmental Standards Manual (Leading Quality Assurance) and ensure that the Guest Services Assistant checklist is fully completed by the end of the shift;
  2. To carry out cleaning duties;
  3. To be knowledgeable and informed about the introduction of new products and new procedures;
  4. Organise onward transportation for the guests and carry guests' luggage to and from bedrooms;
  5. To valet park guests' cars;
  6. To liaise with other departments to ensure that all guest requests are attended to efficiently;
  7. To carry out any other reasonable tasks as requested by management.

Requirements:

  1. Full Drive License is required for that position.
  2. Previous guest service experience preferred.
  3. Strong communication skills.

References:

All employment offers made are subject to a valid work permit and us receiving two satisfactory references, which could be:

  1. A corporate email and/or phone number or
  2. A letter in a headed paper signed by the manager / HR.

Skills:
Hospitality, Excellent Customer Service, Luxury Hotels, Drivers License

Benefits:
Meal Allowance / Canteen, Uniforms/Dry Cleaning, eLearning, Career Progression, Employee Room Rate, Employee Rewards

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