Content Reviewer

2 weeks ago


Dublin, Dublin City, Ireland Cpl Full time

Content Reviewer for a Social Media giant

We are hiring people who speak Native level FRENCH

Your key responsibilities:

Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content Enforcing clients Terms of Use by carefully monitoring reports of abuse on the site Becoming and remain knowledgeable about client's products and community standards Using market specific knowledge and insights to find scalable solutions to improve the support of our community of users Gathering, analysing, and utilising relevant data to develop ways to improve the overall user experience Recognising trends and patterns and escalating issues outside the company policy to the global team Identifying inefficiencies in workflows and suggest solutions

Skills & Competences:

Strong personal resilience with the ability to operate in a pressured and fast paced environment Strong interpersonal skills, verbal, and written communication skills and most importantly – empathy High adaptability and positive approach to challenges Ability to make decisions, prioritise, solve problems and work as part of a team Effective Time management & Prioritisation skills Ability to consistently hit KPIs on time

Language Skills: *

Fluent in FRENCH on the near-native level (C1-C2) in oral and written communication, with in depth understanding of culture and social trends in the region Advanced level of English (C1)

*If you are not sure about your level of language, we can offer you an assessment.

Contract: Full-time, permanent with Covalen

Compensation:

€27, per year as base salary *For the Evening shift: 25% salary uplift for the late hours from 10pm to 2am (in total, up to €30, per year) *For the Evening shift: €12 per day (before tax) as travel allowance Free meal (lunch or dinner) on site Private healthcare Pension contribution 25 days of annual leave Extensive Training and access to CPL's Wellness Programme Tax Saver and Bike-to-Work Scheme

Working hours:  Candidates are choosing between Day shift (9am – 5:30pm) or Evening shift (6pm – 2am). There are no rotations. Monday to Friday, occasionally weekends and bank holidays.

Location:  Dublin 18, Sandyford, Dublin South

*This is an office job. Work from home / remote work is not an option. Employees are classified as essential workers.

IMPORTANT:

· Due to nature of the role, candidates must be fully confident in dealing with sensitive content.

· Candidates must be eligible to work full-time in Ireland (EU passport / Stamp 4 / Stamp 1G for minimum 12 months or renewable).

Why to apply?

Chance to work within multicultural and diverse team Great internal opportunities for career progression – employees with good performance can become Quality Auditors, Quality Analysts, Trainers & Team Leads No shift rotations – fixed working schedule Meals on-site, private healthcare and pension contribution No previous experience required – full training is provided

For more information, please send your updated CVs to Sohini Sakssena at


  • Content Reviewer

    2 weeks ago


    Dublin, Dublin City, Ireland Cpl Resources - Language Jobs Full time

    Are you fluent in Hebrew and do you have a good level of English (at least B2)? Are you looking for a new job opportunity to start 2025 in the best & most positive way? Are you eligible to work full-time in Ireland? And more importantly, are you someone who has a real passion and is up to date with all social dynamics, social media & popular culture? If so,...

  • Content Reviewer

    2 weeks ago


    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Are you fluent in Hebrew and do you have a good level of English (at least B2)? Are you looking for a new job opportunity to start 2025 in the best & most positive way? Are you eligible to work full-time in Ireland? And more importantly, are you someone who has a real passion and is up to date with all social dynamics, social media & popular culture? If so,...

  • Content Review

    2 weeks ago


    Dublin, Dublin City, Ireland Cpl Full time

    My client is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses In this role you will need to be objective and be willing to review sensitive content following policy guidelines. Main responsibilities: Moderate content to...


  • Dublin, Dublin City, Ireland CPL Full time

    Are you fluent in Estonian or Finnish and do you have a good level of English (at least B2)? Are you looking for a new job opportunity in 2025 and, if not already based here, willing to relocate to Dublin, Ireland? And more importantly, are you someone who has a real passion and is up to date with all social dynamics, social media & popular culture? If so,...

  • Content Reviewer

    1 week ago


    Dublin, Dublin City, Ireland CPL Full time

    Content ReviewerWe are looking for Hebrew speakersMain responsibilities:- Investigating and resolving reported issues (inquiries via the ticketing system), such as requests for account support or potentially abusive content- Enforcing client's Terms of Use by carefully monitoring reports of abuse on the site- Becoming and remaining knowledgeable about...

  • Content Reviewer

    1 week ago


    Dublin, Dublin City, Ireland CPL Full time

    Content ReviewerWe are looking for Spanish (Mexican) speakersMain responsibilities:- Investigating and resolving reported issues (inquiries via the ticketing system), such as requests for account support or potentially abusive content- Enforcing client's Terms of Use by carefully monitoring reports of abuse on the site- Becoming and remaining knowledgeable...


  • Dublin, Dublin City, Ireland CPL Full time

    Calling all & exclusively (at least at the moment) Dutch, Estonian, Finnish, German and Hebrew speakers to join one of our busiest & most dynamic Clients based in Dublin South and successfully running one of the most exciting Projects in the whole Republic of Ireland. So, if you are fluent in Dutch or Estonian or Finnish or German or Hebrew and you have a...

  • Content Review

    2 weeks ago


    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Community Operations AnalystContent Review for Hebrew MarketFull training is providedMain responsibilities:Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive contentEnforcing clients' Terms of Use by carefully monitoring reports of abuse on the siteBecoming and remaining...

  • Content Reviewer

    7 days ago


    Dublin, Dublin City, Ireland CPL Full time

    Content ReviewerWe are looking for Dutch speakersMain responsibilities:- Investigating and resolving reported issues (inquiries via the ticketing system), such as requests for account support or potentially abusive content- Enforcing client's Terms of Use by carefully monitoring reports of abuse on the site- Becoming and remaining knowledgeable about...

  • Content Reviewer

    2 weeks ago


    Dublin, Dublin City, Ireland CPL Full time

    Content ReviewerWe are looking for Finnish speakersMain responsibilities:- Investigating and resolving reported issues (inquiries via the ticketing system), such as requests for account support or potentially abusive content- Enforcing client's Terms of Use by carefully monitoring reports of abuse on the site- Becoming and remaining knowledgeable about...

  • Content Reviewer

    2 weeks ago


    Dublin, Dublin City, Ireland CPL Full time

    Content ReviewerWe are looking for French (African) speakersMain responsibilities:- Investigating and resolving reported issues (inquiries via the ticketing system), such as requests for account support or potentially abusive content- Enforcing client's Terms of Use by carefully monitoring reports of abuse on the site- Becoming and remaining knowledgeable...

  • Content Reviewer

    1 week ago


    Dublin, Dublin City, Ireland CPL Full time

    We are hiring Content Reviewers for the following languages:UKRAINIAN/ FINNISH / HEBREW / THAIYour key responsibilities:- Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content- Enforcing clients Terms of Use by carefully monitoring reports of abuse on the site-...

  • Content Reviewer

    2 days ago


    Dublin, Dublin City, Ireland CPL Full time

    Content ReviewerWe are looking for Dutch speakersMain responsibilities:- Investigating and resolving reported issues (inquiries via the ticketing system), such as requests for account support or potentially abusive content- Enforcing client's Terms of Use by carefully monitoring reports of abuse on the site- Becoming and remaining knowledgeable about...

  • Content Reviewer

    2 weeks ago


    Dublin, Dublin City, Ireland Cpl Full time

    Content Reviewer for a Social Media giant We are hiring people who speak Native level AFRIKAANS Your key responsibilities: Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content Enforcing clients Terms of Use by carefully monitoring reports of abuse on the...

  • Content Reviewer

    2 weeks ago


    Dublin, Dublin City, Ireland Cpl Full time

    Content Reviewer for a Social Media giant We are hiring people who speak Native level PORTUGUESE from BRAZIL Your key responsibilities: Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content Enforcing clients Terms of Use by carefully monitoring reports of...

  • Content Reviewer

    2 weeks ago


    Dublin, Dublin City, Ireland Cpl Full time

    Content Reviewer (Evening Shift) We are looking for Danish, Estonian, Finnish, French, Hausa, German, Indonesian, Italian, Norwegian, Russian, Swahili, Swedish, and Thai speakers. Main responsibilities: Investigating and resolving reported issues (inquiries via the ticketing system), such as requests for account support or potentially abusive...

  • Content Reviewer

    2 weeks ago


    Dublin, Dublin City, Ireland Cpl Full time

    Content Reviewer for a Social Media giant We are hiring people who speak Native level DUTCH Your key responsibilities: Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content Enforcing clients Terms of Use by carefully monitoring reports of abuse on the site ...

  • Content Reviewer

    2 weeks ago


    Dublin, Dublin City, Ireland Cpl Full time

    Content Reviewer for a Social Media giant We are hiring people who speak Native level GERMAN Your key responsibilities: Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content Enforcing clients Terms of Use by carefully monitoring reports of abuse on the site...

  • Content Reviewer

    2 weeks ago


    Dublin, Dublin City, Ireland Cpl Full time

    Content Reviewer - Social Media We are hiring people who speak any of these AFRICAN languages to work for a Social Media giant ZULU AFRIKAANS LUGANDA SOMALI OROMO HAUSA AMHARIC Your key responsibilities: Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or...

  • Content Reviewer

    2 weeks ago


    Dublin, Dublin City, Ireland Cpl Full time

    Content Reviewer - Social Media We are hiring people who speak any of these language to work for a Social Media giant FRENCH UKRAINIAN ARABIC (Middle-east) HEBREW GERMAN DUTCH LITHUANIAN NORWEGIAN FILIPINO PERSIAN-Uzbek BURMESE THAI ESTONIAN Your key responsibilities: Investigating and resolving reported...