Customer Service Agent – Dublin Airport
4 weeks ago
Description
New €30,500 CSA pay
Ryanair are recruiting for Customer Service Agents to join our Ground Operations Team at Dublin Airport
These roles are Full-Time positions with our approved manpower agencies, where the successful candidates will be working as part of a large team to ensure that our flights depart on-time. No previous airport experience is required as our fantastic training team will prepare you for your new role with both classroom and practical training.
Please note this is a shift-based role with shifts based around our busy flight schedule (days, evenings, weekends, nights and public holidays).
Salary increase to €31,500 on completion of 12 months continuous service
Based in Dublin Airport, you will work as part of a team with duties including:
- Assisting passengers at the check-in and the bag drop area.
- Baggage processing.
- Reservations and ticketing.
- Boarding of flights.
- Ensuring all immigration regulations are adhered to.
- Provision of passenger assistance, handling customer complaints and other duties as assigned.
- Ensure all Ryanair flights are turned around in 25 minutes.
Requirements
- Unrestricted right to live and work full time in the EU.
- Provide the documentation to pass a 5-year security background check (for Airport ID) – This includes full address history / confirmation of employment / education and full gap references provided.
- Previous experience in a customer facing role is desirable but not required.
- Excellent communication and fluent English language skills (verbal/written).
- Adhere to Ryanair’s Grooming Policy (Hair, Makeup, Tattoos, Piercings, Uniform).
- Work a shift-based roster – earliest start time 2.30am / latest finish time 10.30pm (subject to change).
Benefits
- Salary up to €30,500 (includes performance-related bonus).
- Additional skills allowances available.
- Fixed roster pattern of 4 days on 2 days off.
- Full training and uniform supplied.
- Flight benefits.
- Discounted parking at Dublin Airport (subject to availability).
- Staff discounts at The Loop, Dublin Airport.
Competencies
#J-18808-Ljbffr-
Customer Service Agent – Dublin Airport
3 weeks ago
Dublin, Dublin City, Ireland Ryanair Ltd. Full timeNew €30,500 CSA payRyanair are recruiting for Customer Service Agents to join our Ground Operations Team at Dublin AirportThese roles are Full-Time positions with our approved manpower agencies, where the successful candidates will be working as part of a large team to ensure that our flights depart on-time. No previous airport experience is required as...
-
Customer Service Agent – Dublin Airport
4 weeks ago
Dublin, Ireland Ryanair Ltd. Full timeNew €30,500 CSA payRyanair are recruiting for Customer Service Agents to join our Ground Operations Team at Dublin Airport!These roles are Full-Time positions with our approved manpower agencies, where the successful candidates will be working as part of a large team to ensure that our flights depart on-time. No previous airport experience is required as...
-
Customer Service Agent – Dublin Airport
7 hours ago
Dublin, Dublin City, Ireland Ryanair Ltd. Full timeNew €30,500 CSA payRyanair are recruiting for Customer Service Agents to join our Ground Operations Team at Dublin AirportThese roles are Full-Time positions with our approved manpower agencies, where the successful candidates will be working as part of a large team to ensure that our flights depart on-time. No previous airport experience is required as...
-
Dublin Airport, Ireland Ryanair Full time**New €30,500 CSA pay**Ryanair are recruiting for Customer Service Agents to join our Ground Operations Team at Dublin AirportThese roles are Full-Time positions with our approved manpower agencies, where the successful candidates will be working as part of a large team to ensure that our flights depart on-time. No previous airport experience is required...
-
Dublin Airport Customer Service Specialist
13 hours ago
Dublin Airport, Ireland Ryanair Full timeRyanair is seeking skilled Customer Service Agents to join our Ground Operations Team at Dublin Airport. Key Responsibilities:Provide exceptional customer service and support to passengers.Ensure smooth check-in and baggage processing procedures.Assist with flight operations, including boarding and turnarounds.Maintain accurate records and adhere to...
-
Airport Support Services Agent
2 days ago
Dublin, Dublin City, Ireland Excel Aviation Ireland Full timeJob DescriptionThis is an exciting opportunity to join our Ground Operations Team as a Ground Handling Agent at Dublin Airport.You will be responsible for loading and unloading baggage and cargo from Ryanair Group aircraft, operating vehicles around the airport, and carrying out headset communications with flight crew.
-
Ryanair Customer Service Agent
9 hours ago
Dublin, Ireland Excel Aviation Ireland Full timeExcel Aviation Join the Adventure with our client RYANAIR! Position: Customer Service Agent Location: Dublin Airport Are you ready to embark on an exciting journey as a Customer Service Agent. We're on the lookout for vibrant and customer-friendly individuals to join our team and make every passenger's experience soar to new heights! Dreaming of spontaneous...
-
Ryanair Customer Service Agent
3 weeks ago
Dublin, Ireland Excel Aviation Ireland Full timeExcel AviationJoin the Adventure with our client RYANAIR!Position: Customer Service AgentLocation: Dublin AirportAre you ready to embark on an exciting journey as a Customer Service Agent? We're on the lookout for vibrant and customer-friendly individuals to join our team and make every passenger's experience soar to new heights!Dreaming of spontaneous...
-
Airport Return Agent
3 days ago
Dublin, Dublin City, Ireland Europcar Full timeJoin Our Team!As a Return Agent at Europcar's Dublin Airport location, you will be part of a dynamic team that delivers exceptional customer experiences. Your key responsibilities will include providing world-class service to our clients, working collaboratively with colleagues to ensure seamless vehicle returns, and maintaining high standards of vehicle...
-
Ground Handling Agent – Dublin Airport
2 weeks ago
Dublin Airport, Ireland Ryanair Full timeNEW €30,500K GHA PAY Ryanair are currently recruiting Ground Handling Agents to join our Ground Operations Team at Dublin Airport in advance of Summer 2025. With our new and improved industry leading pay, this is the perfect time to applyThese roles are Full-Time positions with our approved manpower agencies, where the successful candidates will be working...
-
Ramp & Baggage Services Agent
3 weeks ago
County Dublin, Ireland Swissport Group Derichebourg Full timeRamp & Baggage Services Agent JOB DESCRIPTION Job Title: Ramp & Baggage Services Agent Salary: €16.01 per hour Location: Dublin Job Type:Part-Time, Permanent Take Your Career to New Heights with Swissport at Dublin Airport Are you looking for a fast-paced, exciting career in aviation? Join Swissport and be part of the action at Dublin Airport Were offering...
-
Dublin, Ireland Temple Recruitment Full timeRole: Aer Lingus Customer Service Agent (Fulltime – Fixed Term until Nov 2025)Salary: €16.66 per hour (inclusive of shift allowance)Applications are currently being invited for a number of positions in our Ground Operations Department based at Dublin Airport. These are fixed term contracts, which are available from April 2025.This is a customer facing...
-
Front Office Manager
3 days ago
County Dublin, Ireland Carlton Dublin Airport Full timeCarlton Hotel Dublin Airport To deliver quality with consistence to all our customers On Time, First Time, Every Time Carlton Hotel is a luxury 4-star Hotel with a broad clientele base including business clients and Park-Sleep-Fly travellers.We are conveniently located next to the Airport and just five minutes from the M1 and M50.We are recruiting for aFront...
-
Airport Operations Specialist
15 hours ago
Dublin Airport, Ireland Ryanair Full time**Company Overview**Ryanair is a leading airline operating across Europe, committed to providing exceptional customer service while ensuring the smooth operation of our flights. We are currently seeking Ground Handling Agents to join our team at Dublin Airport.
-
Dublin Airport Returns Coordinator
3 days ago
Dublin, Dublin City, Ireland Europcar Full timeWelcome to Europcar!We are looking for a skilled Return Agent to join our team at Dublin Airport. In this role, you will be responsible for providing an exceptional customer experience during the return process, ensuring our vehicles are presented to the highest standards, and maintaining effective communication with our colleagues.Responsibilities:* Deliver...
-
County Dublin, Ireland Europcar Full timeCar Rental Sales Agent- Dublin Airport Do you thrive in customer-facing positions and enjoy collaborating within a diverse team? We are looking for a Car Rental Sales Agent at our Dublin Airport location, reporting to the Customer Excellence and Revenue Manager. You will be first point of contact with the customer and will offer our clients an excellent...
-
Guest Services Supervisor
1 day ago
Dublin, Dublin City, Ireland Carlton Dublin Airport Full timeJoin Our Team at Carlton Dublin AirportWe are seeking a highly motivated and experienced Front Office Manager to lead our Reception Team and deliver exceptional guest experiences. As a luxury hotel, we pride ourselves on providing outstanding service, comfort, and amenities to our discerning guests.In this critical role, you will oversee the day-to-day...
-
Airport Operations Specialist
24 hours ago
Dublin, Dublin City, Ireland Ryanair Full timeWe are looking for a talented and experienced individual to fill the role of Front of House Training Instructor at Ryanair. As a key member of our team, you will be responsible for developing and delivering training programs to our staff and ground handling agents.ResponsibilitiesDesign and deliver training sessions to staff and ground handling agents at...
-
Customer service agent
1 week ago
Dublin, Dublin City, Ireland 123ink Full timeCustomer Service Agent (ft, 40.5 hours/week)Are you an experienced Customer Service Agent? Then we're looking for you to join 123ink.ie in our Dublin office.Customer Service is the first point of contact for our clients, who vary from home users all the way to large corporates. This role is Monday to Friday evening hours, the times are 11am to 8pm Monday to...
-
County Dublin, Ireland Europcar Full timeCar Rental Sales Agent- Dublin Airport Do you thrive in customer-facing positions and enjoy collaborating within a diverse team?We are looking for a Car Rental Sales Agent at our Dublin Airport location, reporting to the Customer Excellence and Revenue Manager.You will be first point of contact with the customer and will offer our clients an excellent...