Technical Presales Consultant Dublin

5 days ago

Dublin, Dublin City, Ireland Ekco Group Full time

About Ekco

Founded in 2016, Ekco is now one of the fastest growing cloud solution providers in Europe

We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients' existing technology investments.

In a few words, we take businesses to the cloud and back

We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Ireland, Benelux, South Africa & Malaysia.

The role

This role will join our technical presales team to deliver presales technical solutions and designs to Ekco customers, in line with the overall Ekco strategy. This is a technical role which will join the wider Ekco Consultancy Service team.

The ideal candidate must have the ability to articulate, and be in a position to demonstrate, with absolute confidence, technology solutions and services in line with the Ekco technology stack and service catalogue.

Duties and Responsibilities

  • The ideal candidate must be from a technical "hands-on" background with project delivery experience, ideally to technical architect level.
  • The ideal candidate must be able to align technology solutions and designs in line with customer requirements, while articulating the business value of Ekco.
  • Ensure that the technology strategy is reflected in the solutions, technologies and designs presented to our customer base.
  • Present to customers from different backgrounds on solutions to business challenges that will improve their business in a tangible way.
  • Provide clear and professional presales documentation using standard templates.
  • Ability to lead a team in the delivery of a solution-based response e.g. tenders.
  • Adhering to professional standards in service performance and quality in all areas of the role.
  • Responsibility for adherence to the presales process promoting user awareness of the process.
  • Manage effective handover of the solution scope and designs to the Ekco Project Delivery Teams.
  • Conduct routine updates/training sessions on the new products/technologies and upgrades available to the internal sales staff.
  • Forward-looking to ensure Ekco are ahead of the curve in providing new innovative services and solutions to our customers. Ability to present and sell these opportunities internally.

Skills and Experience

  • Presentation-ready knowledge and product expertise on key technologies and services.
  • Excellent technical knowledge in Cloud Architecture, Network infrastructure, Windows Server and Security solutions.
  • Experience in preparing business solution proposals and presentation of such presentations to senior executives.
  • The ability to react well to pressure in a fast-paced environment is essential.
  • Demonstrate successful delivery of multiple technical projects.
  • Good written and verbal communication skills to assist in the translation of complex technical subjects for sometimes non-technical audiences.
  • Must have full driving licence and be willing to travel to Ekco and client locations as required to complete project requirements.
  • Comfortable switching and adapting to changing priorities.
  • Ability to approach, own and solve problems independently as well as part of a team.
  • Typically, this level resource should have over seven years of experience or more working within the IT Services Industry.
  • Highly motivated with a willingness to learn new technologies.
  • Effective communicator with a positive and confident attitude both written and verbally.
  • Good written skills with capability to create well-formatted reports.
  • Bachelor's degree or Diploma in Computer Science, Computer Engineering or related field is preferred (but not mandatory).
  • In-depth knowledge of our Microsoft cloud platforms e.g. Azure, EM+S, 0365.
  • In-depth knowledge of technical solutions e.g. MS Defender, Windows Server, VMWare & Veeam.
  • Strong knowledge and understanding of the IT industry.

About You

  • Strong technical "hands-on" background.
  • Strong leadership and customer service qualities.
  • Ability to communicate effectively and with authority on technology solutions and services to both technical and business audiences.
  • Subject area expert in Ekco technology strategy and services.
  • Can demonstrate consistency in their work attitude.
  • Accountability for presales and project output and quality standards achieved.
  • Commercial awareness on all presales delivery.
  • Ability to build relationships with key service stakeholders.
  • Strong negotiation and communication skills.
  • A strong team player with a flexible approach.
  • Focused and self-motivated.
  • Effective ability to prioritise and excellent time management.
  • Must be able to take ownership and responsibility.
  • Get ahead of the curve to provide new innovative services and solutions.

Benefits/Perks

  • Time off - 25 days leave + public holidays.
  • x1 day Birthday leave per year.
  • Company Pension Scheme (employer contribution) + flexible salary sacrifice.
  • Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing and general advice.
  • EkcOlympics - a global activity for fun
  • Learning & development - Unlimited access to Pluralsight learning platform.
  • A lot of responsibilities & opportunities to grow (also internationally).

Why Ekco

  • Microsoft's 2023 Rising Star Security Partner of the year.
  • VMware & Veeam top partner status.
  • Ranked as 4th fastest growing technology company in the Deloitte Fast50 Awards.
  • Ekco is committed to cultivating an environment that promotes diversity, equality, inclusion and belonging.
  • We recognise the value of internal mobility and encourage opportunities for internal development & progression.
  • Flexible working with a family-friendly focus are at the core of our company values.
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