Customer Success Manager, French
2 weeks ago
My client has an exciting opportunity for a French speaking Customer Success Manager to join their Dublin team to look after a set of key customer accounts.
The role:
Provide maximum value to customers by building strong relationships Drive proactive engagement between the Customers Service teams and the company's products experts Develop the company as a trusted partner by assisting customers plan and understand the best ways to utilise their software or products based on the customer's business needs Conduct Customer Satisfaction Reviews with customers on a monthly/quarterly basis to gauge customers' levels of engagement and provide feedback regarding service improvements Respond to potential customer projects as they arise within your accounts Support the management of customer projects, Act as an extra escalation point for customers particularly when dealing with high priority incidentsAbout you
Proficient French speaker 3+ years' experience in a Customer Success/ Account Management Role Demonstrated understanding of Customer Success Management and Retention practices. Excellent interpersonal skills required particularly the ability to gain alignment and cooperation with colleagues to manage a subset of customers.What the company offers:
· Competitive compensation that rewards achievement
· High-level Health, Dental, and Vision insurance
· Life insurance & Income Protection
· 23 days Annual Leave plus 2 company days
· Generous Maternity & Paternity leave policies
· 6% Pension match
· Employee Assistance Programme
· Fun and inclusive environment with regular events organised by Engagement, and Diversity Committees
Location: Sandyford D18
If this interests you Apply now or mail your CV to
#LI-VR1
-
French and Dutch speaking Project Administrator
2 weeks ago
Dublin, Dublin City, Ireland French Selection UK Full timeFrench and Dutch Speaking Project AdministratorLocation: Dublin, IrelandHybrid working available: 2 days in the office a weekSalary: up to 35000€ per annumRef: 8167FDICompany Profile:A leading technology specialist providing support to global organisations.Main Duties:1. To provide support to Project Managers with scheduling and utilisation of resources.2....
-
Travel Contracts Manager for Ireland
1 week ago
Dublin, Dublin City, Ireland French Selection Full timeFRENCH SELECTION (FS)Travel Contracts Manager for IrelandSalary: up to €45000 per annum depending on experience and benefitsLocation: DublinHybrid working options availableRef: 5466ETo apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5466EThe Company:An international travel solutions...
-
Travel Contracts Manager for Ireland
2 weeks ago
Dublin, Dublin City, Ireland French Selection Full timeFRENCH SELECTION (FS)Travel Contracts Manager for IrelandSalary: up to €45000 per annum depending on experience and benefitsLocation: DublinHybrid working options availableRef: 5466ETo apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5466EThe Company:An international travel solutions...
-
Customer Success Manager
4 days ago
Dublin, Dublin City, Ireland Zoom Full timeWhat you can expectAs part of the global expansion of Workvivo, we need the best Customer Success Managers to deliver the ultimate customer experience. You will partner with our customers to deliver a fantastic employee experience, driving business adoption of Workvivo throughout the post-launch journey.About the TeamWorkvivo is a digital experience platform...
-
French Customer Support Representative
2 weeks ago
Dublin, Dublin City, Ireland Abrivia Recruitment Specialists Full timeJob title: French Customer Support Representative Location: Cork Start Date: Mid – July Salary: 29k – 30k + performance bonus + benefits Benefits: Healthcare, tax saver/ cycle to work and fitness scheme, relocation assistance if based outside IE, free parking, and more. Hours: Regular Day hours, Monday – Sunday, flexibility needed....
-
French Customer Support Specialist
2 weeks ago
Dublin, Dublin City, Ireland Abrivia Recruitment Specialists Full timeJob Title: French Customer Service Coordinator Reporting to: Team Leader Job Location: Dublin Role: Permanent Full Time Hours of Work: Shift Work – Mon – Sun including nights every 6-8 weeks. Salary: €39,000 + bonus + pension, healthcare and attractive package. EXCELLENT OPPORTUNITY TO JOIN AN EXCEPTIONAL TEAM Our client is seeking...
-
Customer Onboarding Success Team Leader
2 weeks ago
Dublin, Dublin City, Ireland David Kennedy Recruitment Full timeDavid Kennedy Recruitment is searching for a Customer Onboarding Success Team Leader, to join our client's team in Dublin. Our client is a leader in outsourced inside sales, outsourced partner enablement, and outsourced customer success team.Position: Customer Onboarding Success Team Leader Hybrid from Dublin (3/2)Employment type:...
-
Customer Success Manager
3 days ago
Dublin, Dublin City, Ireland The Panel Group Full timeWe are seeking a Customer Success Manager to oversee client onboarding, manage key accounts and ensure seamless service delivery. You will act as the primary client contact, driving process improvements and collaborating with internal teams to enhance customer success. Key Responsibilities include: Oversee client onboarding and manage a portfolio of clients....
-
Customer Success Manager
1 week ago
Dublin, Dublin City, Ireland Stripe Full timeAbout Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work...
-
Customer Success Manager
1 week ago
Dublin, Dublin City, Ireland MongoDB Full timeMongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...
-
Customer Success Manager
3 weeks ago
Dublin, Dublin City, Ireland Progress Software Corporation Full timeWe are Progress (Nasdaq: PRGS) - an experienced, trusted provider of products designed with customers in mind so they can develop the applications they need, deploy where and how they want, and manage it all safely and securely.We're proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives...
-
Customer Success Manager
3 weeks ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeI am looking to speak with fluent German speaking Customer Success professionals looking for opportunities in the Tech / SaaS space.SummaryWe're looking for experienced Customer Success professionals to help our customers realise and improve the value of their subscriptions and services for a company that offers database functionalities and search...
-
Customer Success Manager
3 days ago
Dublin, Dublin City, Ireland Intercom Full timeWhat's the opportunity?We are seeking a Scaled Customer Success Manager to join our global Success Management organization. In this role, you will report directly to the Global Leader of Scaled Success and partner closely with our Sales team. You'll work with a wide variety of customers, acting as an expert point of contact for all things product and usage -...
-
Customer Success Manager
3 weeks ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeJob DescriptionAbout the RoleWe are seeking experienced Customer Success professionals to help our customers maximise the value of their subscriptions and services.Our company offers database functionalities and search capabilities that enable businesses to transform their industries by harnessing the power of data.Key ResponsibilitiesEstablish meaningful...
-
Customer Success Manager
4 days ago
Dublin, Dublin City, Ireland Growth-accel Full timeJoin us as a Customer Success Manager, driving client satisfaction and business growth. Leverage your strategic mindset to foster strong relationships and ensure optimal utilization of Cloudwave solutions. Full Time Ireland Design As a Customer Success Manager at Cloudwave, you'll play a pivotal role in ensuring our clients' success. Your focus will be on...
-
Customer Success Manager
2 weeks ago
Dublin, Dublin City, Ireland GreenJobs Ltd Full timeLewis Davey are working with a world leader in energy supply, management services, and electric mobility, fostering electrification. They support customers throughout their energy transition by developing value-driven solutions. Providing electricity and innovative, integrated energy services to over 61 million customers worldwide—households, small...
-
Customer Success Manager
4 days ago
Dublin, Dublin City, Ireland Renewable Energy Institute Ltd Full timeLewis Davey are working with a world leader in energy supply, management services, and electric mobility, fostering electrification. They support customers throughout their energy transition by developing value-driven solutions. Providing electricity and innovative, integrated energy services to over 61 million customers worldwide—households, small...
-
Customer Success Manager
3 days ago
Dublin, Dublin City, Ireland SoSafe Full timeWe are looking for Customer Success Managers who will help us achieve measurable results and thus generating real impact with the customer, this is what drives you.And at the same time you want to make the internet a bit safer - in one of the most exciting industries of digitalization - as a team with a highly motivated software developers and...
-
Customer Success Manager
3 days ago
Dublin, Dublin City, Ireland Recruitroo Full timeGet AI-powered advice on this job and more exclusive features.Recruitroo has built a cutting-edge software solution designed to help streamline the hiring and relocation process for international hiring. Our sophisticated software manages everything from sourcing candidates to securing visas and work permits, all the way through to managing relocation...
-
Manager, Inbound Success Coach
4 days ago
Dublin, Dublin City, Ireland HubSpot Full timeAs a Manager of an Inbound Success Coach (associate BDRs) team you will be responsible for hiring, training, coaching, and leading a team of new and established Inbound Success Coaches in a fast-paced and rapidly changing environment.In this role, you will work closely with Sales leadership to help build a team of elite ISC's who drive revenue through their...