Manager, Inbound Success Coach

1 week ago


Dublin, Dublin City, Ireland HubSpot Full time

As a Manager of an Inbound Success Coach (associate BDRs) team you will be responsible for hiring, training, coaching, and leading a team of new and established Inbound Success Coaches in a fast-paced and rapidly changing environment.

In this role, you will work closely with Sales leadership to help build a team of elite ISC's who drive revenue through their interactions with prospective customers on our website and in our product.

In this role, you'll get to:

  • Focus first and foremost on leading, building and maintaining a culture of top performing team players.
  • Build a healthy, long term talent pipeline for various teams within HubSpot.
  • Partner with Recruiting to source and hire top-quality talent for a constantly evolving team
  • Exude passion for servicing prospective customers while helping HubSpotters be the best they can be.
  • Build and train a team that wins and exceeds key performance metrics such as activity, booked meetings, and pipeline generation.
  • Be process-oriented but with enough flexibility to know when a process needs to evolve.
  • Demonstrate extraordinary organization and time management skills.
  • Use and understand the HubSpot suite of tools
  • Demonstrate good judgment, decision-making and analytical skills

We are looking for people who have:

  • Fluency in English and French is mandatory, an additional language is a distinct advantage (especially Spanish and German)
  • Prior Management experience
  • A passion for working with employees that are early in their technology sales careers
  • A consistent track record of success throughout career
  • Playbook development/project management experience
  • Experience as a Business Development or Account Executive or being involved with high transaction volume sales processes
  • Experience measuring funnel metrics, diagnosing areas for improvement, and implementing strategies to improve those metrics
  • Experience in SaaS organization, preferable
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