Sales Engineer

2 weeks ago

Cork, Cork, Ireland Keeper Security, Inc. Full time

Keeper Security is hiring an experienced Sales Engineer to join our EMEA B2B sales team. Qualified candidates must permanently reside in Ireland. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance.

Keeper's cybersecurity software is trusted by millions of people and thousands of organisations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and be responsible for navigating our customers through the technical landscape of our products.

About Keeper

Keeper Security is transforming cybersecurity for people and organisations around the world. Keeper's affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organisations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

About the Role

As a Sales Engineer you will work alongside the Keeper Security sales force by supporting the pre-sales and post-sales cycle from a technical perspective. You will be responsible for identifying the technical requirements within an opportunity, matching them to Keeper Security solutions, and supporting the sale by positioning and demonstrating differences. You will provide product trials and evaluations to Keeper Security partners, assist with implementation and integration, and provide level-2 technical assistance to existing customers.

Responsibilities

  • Provide and manage pre-sales technical support for the technical sales process of Keeper products 
  • Work closely with the sales team to identify customer opportunities and understand their business needs
  • Conduct product demonstrations and technical presentations remotely, at customer locations, or on-site at a Keeper facility
  • Collaborate with product development and engineering teams to stay updated on product features, enhancements, and updates
  • Address technical questions, concerns, and objections during the sales process to ensure customer confidence and satisfaction
  • Act as a technical advisor to customers, helping them understand how our solutions can solve their business challenges and achieve their goals
  • Stay informed about industry trends, competitive landscape, and emerging technologies relevant to the business
  • Analyse complex multivariate problems and use a systematic approach to gain quick resolution, often under pressure
  • Works on issues that affect design/selling success or address future concepts, products or technologies
  • Establish relationships and engage with the technical personnel to identify opportunities and sell Keeper Security products and services
  • Ensure accurate and timely activity, issue updates in Salesforce and report to management
  • Create and deliver technical product presentations and/or training sessions to channel partners and customers
  • Participates as part of a sales team to achieve or exceed revenue targets
  • Contribute to the execution of company objectives to achieve goals in creative and effective ways
  • Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company

Requirements

  • 5+ years of experience in a pre-sales technical role (Sales Engineer, Systems Engineer, Solutions Engineer, etc.)
    • Excellent communication and interpersonal skills, and a strong entrepreneurial drive
    • Strong experience with Windows/Active Directory administration and knowledge of UNIX/Linux
    • Outstanding presentation skills and the ability to build and demonstrate a high quality product overview to both technical and executive level audiences
    • Technical background in networking and security applications as well as cloud technologies (AWS, Azure)
    • Bachelor's degree in Computer Science, Engineering, or a related field or equivalent work experience
    • Willingness to travel up to 10%

Preferred Requirements

  • Industry recognized certifications
  • Scripting and DevOps experience a plus
  • Exposure to Identity Providers like Azure and Okta
  • Experience providing solutions to and understanding the requirements of Enterprise Customers
  • Prior experience with cybersecurity solutions or relevant experience with IAM or other security SAAS solutions

Benefits

  • Onsite lunches
    • Private healthcare (no wait period)
    • Pension contribution (no wait period)
    • Sick Pay
    • Bike-to-Work Scheme (if local)

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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