Technical Lead, Marketing Cloud Intelligence
3 weeks ago
Job ID: REQ-10036008
Date Posted: Jan 10, 2025
Location: Ireland
SummaryWe are seeking a highly-skilled and experienced Marketing Cloud Architect to join our Marketing Automation team. This role involves working closely with brand teams, understanding various data sources, building data ingestion pipelines, and designing future-proof data models for data visualization and insights.
About the RoleKey Responsibilities:
- Help internal customers identify key metrics to support business goals and gather the data needed for those metrics.
- Architect and design Salesforce solutions using Marketing Cloud Intelligence (Datorama) while maintaining scalable and efficient solutions for business needs.
- Conduct feasibility studies, define new data streams in MCI, and ensure timely data refresh cycles.
- Liaise with cross-functional teams, conduct feasibility checks in MCI, and develop new reporting capabilities while overseeing the build of new optimization reports.
- Work with and train business users and developers to build effective data ingestion pipelines, data models, and visualizations.
- Explain tool capabilities and delve into the specific functions of tools, as well as their interoperability across technical, martech, and adtech systems.
- Provide requirements for visualizations to data analysts to build reports and dashboards that best present key metrics.
- Develop best practices and processes for metrics, data management, and data visualization based on experience; continuously stay up-to-date on Salesforce releases and updates.
- Manage direct and indirect reports as needed, working in a matrixed global organization.
- Minimum of 7-10 years of business experience in analytics, consulting, and/or enterprise software experience, including demonstrated ability in stakeholder management.
- Minimum of 5+ years' experience in Salesforce with a strong focus on solution architecture.
- Proficient in Datorama, Salesforce configurations, and Marketing Cloud.
- Excellent written and verbal communication skills, along with strong interpersonal and analytical skills.
- Ability to provide efficient, timely, reliable, and courteous service to customers and effectively present information.
- Demonstrated knowledge of the Data Engineering & Business Intelligence ecosystem.
- Salesforce MCI certification; familiarity with other SF platforms (e.g., app building PD1, PD2) is preferred.
- Familiarity with AppExchange deployment, Flow, Aura component, and Lightning Web component is a plus.
- 25% - Direct internal customer interaction, gathering requirements, communicating progress, and providing deliverables.
- 25% - MCI development, identifying appropriate data streams, metrics, and data model architecture to meet business objectives.
- 25% - Reporting & insights projects leveraging Salesforce reporting tools and data engineering platforms.
- 15% - Provide thought leadership to create additional conversations around reporting best practices.
- 10% - Identify growth opportunities for personal and professional development.
Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you, collaborating, supporting, and inspiring each other to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Learn more.
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: Join here.
Novartis Ireland Ltd
Alternative Locations: Hyderabad (Office), India; INSURGENTES, Mexico
Functional Area: Marketing
Job Type: Full time
Employment Type: Regular
Shift Work: No
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
#J-18808-Ljbffr-
Marketing Cloud Intelligence Solutions Expert
12 hours ago
Dublin, Dublin City, Ireland Novartis Farmacéutica Full timeAbout the JobAs a Technical Lead for Data Driven Decision Making, you will be responsible for architecting and designing Salesforce solutions using Marketing Cloud Intelligence.Key Accountabilities:Lead the development of data engineering and business intelligence solutions.Collaborate with stakeholders to identify key metrics and gather data.Ensure timely...
-
Market Intelligence Lead
5 days ago
Dublin, Dublin City, Ireland Servicenow Full timeRole Overview">The Director, Market Intelligence – CRM Market Insights will lead competitive intelligence efforts focused on ServiceNow's expansion and success within the Customer Relationship Management (CRM) market. This role supports the global Center of Excellence (CoE) team's transformation journey, driving deeper market insights and enabling closer...
-
Dublin, Dublin City, Ireland Eolas Recruitment Full timeAbout the Role:">We are looking for a highly skilled Salesforce Marketing Cloud Technical Lead to join our client's team in Dublin City Centre. As a key member of the team, you will be responsible for leading the implementation and optimization of our marketing cloud and data cloud solutions.">Key Responsibilities:">">Lead the implementation and optimisation...
-
Marketing Intelligence Architect
1 week ago
Dublin, Dublin City, Ireland Novartis Farmacéutica Full timeWe are seeking a highly-skilled and experienced Marketing Intelligence Architect to join our team at Novartis Farmacéutica. This role involves working closely with brand teams, understanding various data sources, building data ingestion pipelines, and designing future-proof data models for data visualization and insights.This is an exciting opportunity to...
-
Market Intelligence Strategist
7 days ago
Dublin, Dublin City, Ireland ServiceNow, Inc. Full timeAbout Us:At ServiceNow, we're on a mission to make the world work better for everyone. Founded in 2004 by Fred Luddy, our company has grown into a global leader in enterprise software, bringing innovative AI-enhanced technology to over 8,100 customers worldwide.We're proud of our intelligent cloud-based platform that connects people, systems, and processes...
-
Market Intelligence Lead
7 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeThe position of Director, Market Intelligence – CRM Market Insights is a key role within the global Center of Excellence (CoE) team at TN Ireland. This individual will lead competitive intelligence efforts focused on ServiceNow's expansion and success within the Customer Relationship Management (CRM) market.Key ResponsibilitiesLead competitive intelligence...
-
Director of CRM Market Intelligence
5 days ago
Dublin, Dublin City, Ireland Servicenow Full timeAbout ServiceNowAt ServiceNow, we're transforming the way work gets done. Founded in 2004 by visionary engineer Fred Luddy, our intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.We've grown into a global market leader, serving over 8,100 customers, including 85%...
-
Market Intelligence Strategist
7 days ago
Dublin, Dublin City, Ireland ServiceNow, Inc. Full timeAbout UsAt ServiceNow, Inc., we're driven by a passion to make the world work better for everyone. Founded in 2004, our innovative AI-enhanced technology has transformed how organizations work, connecting people, systems, and processes to empower smarter, faster, and better ways to work.The Director, Market Intelligence – CRM Market Insights will lead...
-
Cloud Engineer
3 weeks ago
Dublin, Dublin City, Ireland Damson Cloud Full timeTitle: Cloud EngineerRemote status: Fully Remote (In Ireland)Annual Salary range: €50,000 - €55,000Department: Operations/Technical TeamEmployment Type: Full-TimeCompany OverviewDamson Cloud is a Google Cloud Premier Partner in Ireland. With over 22+ years of experience in the IT industry we focus on helping organisations leverage the value of Google...
-
Dublin, Dublin City, Ireland Google Full timeGoogle Business Intelligence Sales Specialist I, Google Cloud (French, English) in Dublin, IrelandMinimum Qualifications:Bachelor's degree or equivalent practical experience.4 years of experience in a sales role in the enterprise software or cloud space, cloud or AI space.Experience planning, pitching, and executing a territory sales strategy.Experience...
-
Dublin, Dublin City, Ireland Google Full timeGoogle Business Intelligence Sales Specialist I, Google Cloud (French, English) in Dublin, IrelandMinimum Qualifications:Bachelor's degree or equivalent practical experience.4 years of experience in a sales role in the enterprise software or cloud space, cloud or AI space.Experience planning, pitching, and executing a territory sales strategy.Experience...
-
Salesforce Marketing Cloud Solutions Lead
1 week ago
Dublin, Dublin City, Ireland Eolas Recruitment Full timeJob DescriptionThis role presents an exciting opportunity to lead the implementation and optimisation of Salesforce Marketing Cloud and Data Cloud solutions. As a Senior Salesforce Marketing Automation Specialist, you will develop and execute marketing automation strategies, leveraging journey builder, email studio, mobile studio, and advertising studio.Key...
-
Market Intelligence Expert
6 days ago
Dublin, Dublin City, Ireland Servicenow, Inc. Full timeCompany OverviewServicenow, Inc. is a global market leader in delivering innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
-
Dublin, Dublin City, Ireland ServiceNow, Inc. Full timeServiceNow, Inc. Director, Market Intelligence – CRM Market Insights in Dublin, IrelandIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100...
-
Dublin, Dublin City, Ireland Servicenow, Inc. Full timeServiceNow, Inc. Director, Market Intelligence – CRM Market Insights in Dublin, Ireland It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100...
-
Dublin, Dublin City, Ireland ServiceNow, Inc. Full timeServiceNow, Inc. Senior Manager, Market Intelligence – AI Market Insights in Dublin, IrelandIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100...
-
Cloud Technical Lead
6 days ago
Dublin, Dublin City, Ireland Solas IT Recruitment Full timeMy client are seeking a highly skilled and motivated Cloud Technical Lead with a strong background in cloud engineering and hands-on experience with Kubernetes.As a Cloud Technical Lead, you will be responsible for overseeing cloud architecture, design, and implementation, leading a team of engineers, and driving best practices for cloud-based solutions. You...
-
Dublin, Dublin City, Ireland Servicenow Full timeCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based...
-
Dublin, Dublin City, Ireland Servicenow Full timeCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
-
Cloud Technical Ambassador
1 week ago
Dublin, Dublin City, Ireland Amazon Full timeAbout the Role:We are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Web Services. As a Cloud Support Engineer, you will be the primary point of contact for customers experiencing technical issues with our cloud services.You will utilize advanced troubleshooting techniques to deliver unique solutions that meet each customer's...
