HR Service Associate

6 days ago

Dublin, Ireland SAP Full time

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Local People & Culture [P&C] Services team provides HR Services where unique country support is required. We deliver consistent, standardized, and scalable HR services with a human touch to our employees. We are combining labor knowledge and have deep process understanding, we are supporting efficient and compliant HR service delivery to our employees and partners. We run crucial pre-payroll processes, mission critical for business continuity. We are biased towards execution and partner in global projects (e.g. M&A) and continuous improvement initiatives across all P&C.

We seek to hire a P&C Local Services Associate Consultant to support Ireland from our office in Dublin. He/ She will be responsible to provide and resolve employee and manager queries, consult employees on their issues and carry-out operational people administrative tasks across the whole employee life cycle (e.g. on- and offboarding, administering contractual changes, do leave consultations).

Key Responsibilities:

· Manage HR operations throughout the full employee life cycle.

· Provide second-level support for HR inquiries from local employees and managers in line with our Service Level Agreements.

· Oversee onsite onboarding, administrative processes, contractual changes, benefits enrollment, and termination cases.

· Promote standard intake channels for People & Culture interactions and support local HR communications.

· Partner with local and global P&C functions (HR Director, HR Business Partners and HR Practices like e.g. Total Rewards) on issue resolution, Post Merger Integration, and service improvements.

· Collect feedback to identify improvement opportunities and maintain the local Intranet Pages and our internal Knowledge Base.

· Build strong relationships with HR functions, vendors, and governmental institutions to ensure efficient, compliant processes.

WHAT YOU WILL BRING

Education and qualifications / Skills and competencies:

· Experience in HR process administration.

· Strong communication skills in English (written and spoken). Comfortable to speak in smaller public forums and in front of employees.

· Analytical with attention to detail and a quality-driven approach.

· Ability to handle sensitive and confidential information and adapt to continuous change.

· Self-motivated, able to execute initiatives independently.

· Comfortable working in a multinational, multicultural and virtual environment.

· Good proficiency in MS Office (Excel, Word, Outlook, PowerPoint).

· Knowledge of Irish labor law is a plus.

Work experience:

· 1+ years in a similar HR role, preferably in a service environment.

· Strong customer service orientation.

· Experience in multinational/IT environments is a plus.

· SAP HR system knowledge is preferred.

· Experience with virtual teams and project management is a plus.

MEET YOUR TEAM

The successful candidate will be supporting predominantly the Irish market unit and their employees. He/ She will team up with his/her onsite and remote Irish teammates in P&C Services, the HR Director and will work closely with Data Management, Payroll and colleagues from other supporting functions as well as with the local business units.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 421846  | Work Area: Human Resources  | Expected Travel: 0 - 10%  | Career Status: Graduate  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.

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