Trade Counter Sales Assistant

4 weeks ago

Dublin, Ireland Heat Merchants Group Full time

Heat Merchants supplies a comprehensive portfolio of heating, plumbing and renewable energy solutions for both domestic and commercial projects. Through our national network of 30 branches and our central distribution hub based in Athlone, we always strive to ensure faster, more efficient customer service.

Our focus on efficiency in all our operations has resulted in a strong business and allows us to offer the best value and service in the industry. We are committed to continuously developing both our product range and the expertise we can provide.

Our Heat Merchants branch in Tallaght in Dublin currently has a fantastic opportunity for a Trade Counter Sales Assistant to join the team. The Counter Sales Assistant will be responsible for dealing with the day-to-day sales enquiries/transactions and maintaining high standards of customer care within the branch.

COMPANY BENEFITS:

  • Competitive remuneration
  • Bonus Scheme (Performance related)
  • Employer Contribution to pension scheme
  • 21 days annual leave increasing to 25 with length of service
  • EAP (Employee Assistance Programme)
  • Wellness initiatives
  • Life cover
  • Training & Development
  • Further education support

JOB SPECIFICATION:

  • Respond to sales enquiries either by phone or over the counter, provide advice, information and quotations.
  • Offer alternative products, up-sell where possible, promote own brands and cross-brand sales.
  • Understand customer’s expectations and needs.
  • Keep customers updated on orders and deliveries.
  • Monitor quotes won/lost.
  • Stay updated with product knowledge and branch costs and targets.
  • Adhere to health, safety and environment rules and regulations.
  • Any other reasonable duties which may arise.

Please note the above list is not intended to capture every detail of your role but the main areas of responsibility.

Person Specification:

  • Previous customer-facing experience in a trade environment.
  • Must be extremely customer-focused and results-driven.
  • Flexible approach to work.
  • Basic computer skills.
  • Sales experience and/or product knowledge in the heating and plumbing industry/Bathroom and Sanitary industry.
  • Full clean valid driver’s license.

Additional Information:

Interested applicants should send their CV and a cover letter clearly outlining how they meet the requirements of the role through this website.

Company Values:

All our people are encouraged to live and breathe our core values, which means taking care of and being responsible for the safety, health and wellbeing of their colleagues and working together to provide exceptional service to our customers. It also means being part of a culture in which we nurture potential so that of others can be fully reached. We achieve this by always treating everyone with fairness and respect whilst working to have a positive impact on the communities we serve.

Heat Merchants Group is an Equal Opportunities Employer.

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