Tender Representative 1 with Spanish
4 weeks ago
The Tender Representative 1 is responsible for working with Cook Medical Divisions & other relevant departments within Cook, to ensure that Tenders to supply Cook Medical products to the European Market are submitted in a timely and accurate manner.
This role is also responsible for ensuring Cook Medical product pricing is updated on the relevant systems.
Reporting to: Team Lead 1, Customer Support
Responsibilities- Prepare quotations received from Customers & Cook Medical Sales teams and send written price confirmation to the Customer as required / appropriate.
- Search for potential tender notices relevant to Cook Medical’s business.
- Work with key stakeholders within Cook Medical Divisions to ensure Tenders are submitted within customers’ specific deadlines and requirements – focusing on less complex Tenders.
- Oversee the compilation to ensure that tenders and bids are handled professionally, quickly, and compliantly.
- Support colleagues on more complex Tenders as required.
- Work with other departments within Cook Medical globally as required to gather information relevant for tenders – e.g., Finance, Marketing, Manufacturing, Regulatory, Logistics, etc.
- Maintain accurate Tender files for historical & reference purposes, including information relating to awards, alterations & extensions of contracts.
- Update Pricing on relevant systems as necessary to allow for accurate order entry.
- Provide guidance and assistance to colleagues as appropriate / able based on training and experience.
- Take on additional tasks and involvement in the execution of new departmental projects and initiatives as trained / required.
- Consistently display a positive attitude towards customers and colleagues, treating everyone in a professional manner and with respect.
- Always ensure a high level of support to all internal and external customers, taking ownership for first point of contact resolution wherever possible.
- Maintain a supportive and communicative relationship within direct and wider teams at all times.
- Ensure that the Cook brand and image is communicated in a positive and consistent manner to all customers, both external and internal.
- Ensure that all duties are carried out in compliance with the company’s Quality Management System and Cook’s Code of Conduct.
- Experience or knowledge of Pricing, Tenders or Public Procurement advantageous.
- Legal or Business qualification advantageous.
- Fluency in two European languages at a business level, including English.
- Excellent written skills in the relevant languages.
- Excellent organisational & prioritisation skills.
- Ability to work under pressure & towards tight deadlines.
- Strong research & analytical skills.
- Attention to detail, with clerical speed & accuracy.
- Ability to multitask.
- Strong customer focus (Internal & External).
- Positive attitude and proven problem-solving skills.
- Excellent telephone manner & interpersonal skills.
- Computer literacy: Good working knowledge of Microsoft Office; Experience of Pricing & Tenders Software advantageous.
- Willingness and availability to travel on company business.
- Flexible start time to accommodate European time zones.
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