Helpdesk Coordinator, Dublin 17

2 days ago


Dublin, Dublin City, Ireland Leinster Appointments Full time

Job Reference: 17812

Job Type: Permanent

Location: Dublin 17

The Role

Leinster Appointments is currently recruiting for a Helpdesk Administrator in Dublin 17.

Permanent, full time role. Fully office based.

Salary up to €35,000

  • Collaborating as a member of a dynamic helpdesk support team.
  • Coordinating with staff and mobile engineers for efficient service delivery.
  • Managing communication with specialist subcontractors, from initial call logging to resolution.
  • Handling phone inquiries and tasks on the helpdesk.
  • Coordinating service calls, ensuring seamless communication between clients, service personnel, and account managers.
  • Managing and securely storing data related to service calls, maintenance visits, and daily sign-offs.
  • Assigning site-specific jobs periodically throughout the day.
  • Acting as the primary point of contact to arrange access between service engineers, subcontractors, and clients.
  • Issuing risk assessments and safety documentation, while coordinating with clients for review and central storage.
The Person
  • Strong administration skills and experience in a relevant role.
  • The ability to identify and solve problems in a methodical manner.
  • The ability to be self-motivated and work on own initiative.
  • Strong multi-tasking skills due to the busy nature of the role.
  • A polite phone manner and excellent communication skills (both verbal and written).
  • Excellent computer skills.
Apply Now

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