Quality Analyst, French speakers

1 week ago


Dublin, Dublin City, Ireland Cpl Healthcare Full time

Key Responsibilities:

  • Review quality samples agreed upon by the client
  • Perform analysis on quality trends and flag quality related risks to the project leadership
  • Provide feedback to sales reps to follow approved guidelines, procedures, processes in a consistent way
  • Conduct root cause and other data analysis
  • Act as liaison with Managers and Sales Managers to ensure consistent quality measurements throughout the operation
  • Be proactive and suggest improvements that drive individual and team results
  • Participate as project team member in problem prevention and continuous improvement projects
  • Provide QA progress reports to Quality Lead

What you need to success in this role:

  • Be able to fluently read, write, speak and comprehend French language
  • Preferred at least 1 year of experience in a Quality focused role Reporting skills
  • Experience in Salesforce or other CRM tools

What we offer:

Salary: 35k

A friendly, unique and diverse multicultural team that fosters a positive, high-performing and celebratory team environment

Location: Dublin, Grand Canal with facilities and amenities

Hybrid model

Fully paid training on systems and tools

Paid holidays, sick days and training sessions

Healthcare from day one

Pension contributions and Share options

If you are interested in this role, please send me a direct email to vivian.rodriguez@cpl.ie or apply through this link.

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