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Director of Member Services, Irish Funds
3 weeks ago
Director of Member Services
Irish Funds
The Panel is delighted to be working as the retained recruitment partner with Irish Funds to source a hi-calibre Director of Member Services to join their Dublin based team. This individual will report to the CEO, be part of the senior leadership team and be responsible for the design, development and delivery of "best-in-class" service offering to a broad range of member firms. It is a unique opportunity to join a leading representative firm and play a pivotal role in shaping, influencing and executing IF's vision and that of the wider funds and asset management industry in Ireland.
The role:
- Responsible for managing, driving & improving all activities and services relating to IF members.
- Work with the IF member elected Council in the development and execution of the Strategic Plan.
- Direct commercial revenue opportunities, identify potential new revenue streams & new member companies.
- Drive innovation, develop systems and new engagement strategies to empower "best-in-class" member services.
- Lead co-ordination, operation and governance of industry working group structures and the support model for a suite of industry groups.
The candidate:
- Senior leader with over 10 years plus experience in funds and asset management in a CRM or client servicing role focused on delivering a "best-in-class" service offering.
- Strategic thinker with the ability to proactively contribute, articulate and deliver tangible results & new activities/services to their membership base.
- Demonstrable programme/project management experience with prior experience of leading transformational projects.
- Strong commercial acumen to identify new members and continuously add to their member base
- Flexible, can-do attitude with an energetic and dynamic work ethic.
For a confidential discussion on this exciting opportunity contact Anne Keys Managing Partner The Panel on
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