Data Protection

3 weeks ago

Dublin, Dublin City, Ireland Pepper Advantage Ireland Full time
Data Protection & Regulatory Compliance Manager

Data Protection & RegulatoryCompliance Manager

Closing date for receipt of applications is Friday (21/06) at 17:00

Agency support not required for this role

About Pepper Advantage Ireland:

Pepper Advantage Ireland has been instrumental inhelping Irish individuals, businesses and investors navigate their financialjourney since 2012. We manage over €30bn worth of assets and have a skilledteam of more than 600 people across Dublin and Shannon. We're here to serviceloans and mortgages which includes processing loan payments and when needed,working with customers to resolve late payments or assist with financialdifficulties.

As part of the international Pepper Advantage Group, wecombine local knowledge with global expertise. With operations across the UK,Europe and South East Asia, we employ over 3,500 people and have over €40bn inassets under management.

About this role: The purposeof the role is to lead the development and oversee the effective management ofPeppers data protection framework, contribute to the setting of the overalldata protection strategy, and monitor compliance with data protectionlegislative requirements. A key role of the DPO will be to communicate onbehalf of Pepper with various categories of data subjects, supervisory authorities,and stakeholders. The DPO will report directly to the Director of Compliance.

Additional duties willinclude providing support and assistance to the Compliance Team to implementand oversee the Compliance Framework. Assist the business with advice andexpertise by responding to, overseeing, adherence to applicable laws andregulations that impact Pepper Advantage Ireland. Identify applicable laws andregulations, monitor, and oversee the implementation of regulatory changes andcontinuously enforce and enhance best practices to ensure all business carriedout is in accordance with all applicable legislation and regulations. Ensurethat regulatory risk is appropriately documented and adequately monitored andtested.

Location: Dublin

Full time/Permanent

KeyResponsibilities

Data Protection

  • Lead the development and maintenance of Peppers data protection framework, developing and driving a data protection culture through awareness, training, and providing advice at all levels – up to and including the Board.
  • Create and maintain robust policies and procedures and communicate effectively to the business; and input into relevant policies and procedures developed by other business functions.
  • Determine optimal training strategy, content and mode of delivery; maintain accurate and easily accessible training materials and records, working closely with training colleagues for roll-out and delivery.
  • In conjunction with the Operational Risk team, monitor and audit compliance with GDPR and Pepper policy.
  • Provide advice and guidance with regard to documenting data processing activities in the form of Data Flows and Data Inventories. Follow up with business as required to ensure records are maintained.
  • Provide advice regarding Privacy Impact Assessments.
  • Adopt a risk-based approach in the performance of tasks with the main focus being on the organisational processing activities which are high-risk.
  • Co-operate with relevant regulatory authorities as required.
  • Point of contact for all queries from data subjects including providing advice on data access requests where required.
  • Collaborate closely with leaders in each department to understand information flows and evaluate how their data is processed and categorised, what business processes make use of the data and why, and how the controls provide proper security and compliance.

Regulatory Compliance

  • Ensure provision of prompt, accurate advice and oversight to the business on compliance and regulatory matters.
  • Input to relevant business policies and procedures to ensure compliance with relevant laws, regulations, and codes.
  • In conjunction with the Operational Risk team, monitor compliance with laws and regulation impacting Pepper Ireland.
  • Liaison with the Regulators as required and liaison with/attendance at events organized by Industry bodies
  • Stay abreast of changes in the Irish regulatory environment
  • To create and maintain a culture of compliance within the business

Skills& Experience

  • 3rd level education to Degree or Master level
  • Legal qualification and/or Licentiate of the Association of Compliance Officers in Ireland
  • Strong experience either in-house or externally in a financial services environment
  • In depth understanding of the General Data Protection Regulation and the regulatory landscape in Ireland
  • Experience in design and delivery of training courses
  • Previous experience operating in a Compliance/Legal leadership position with experience a Data Protection Officer role (Desirable)

KeyPerformance Indicators

  • Relevant and timely updates on DP & Regulatory matters to senior management.
  • Policies and procedures in place and communicated.
  • Relevant communications and training deployed.
  • Discussed with Operational Risk to ensure risks documented; controls in place; and monitoring/testing carried out.
  • Data flows and data inventories in place and up to date.
  • Privacy Impact Assessments completed where required. (DPIA, LIA, TIA)
  • Documented risk assessment and plan, reviewed and updated as required.
  • Timely, robust responses to authorities, data subjects etc.
  • Delivery of prompt and accurate advice to the business
  • Audit logs and actions documented
  • Data flows and data inventories in place and up to date
  • Analytical Thinking
  • Communication and Interpersonal Skills
  • Delivery
  • Judgement & Decision-making
  • Problem solving

Regulatory Requirements forthis Role

Fitness& Probity

Pleasenote that this role is a Fitness and Probity Standards Impacted role and hasbeen classified as a Controlled Function (CF)

Thishas been designated a CF2 & CF8 Role as described below.

CF2 Ensuring, controlling or monitoring compliance by a regulated financial service provider with its relevant obligations
CF8 Adjudicating on any complaint communicated to a regulated financial service provider by a customer

Youwill be required to agree to abide by the Fitness & Probity Standards andcomplete all required due diligence checks.

IAF:Conduct Standards

Please note the Common ConductStandards apply to this role. They impose a set of conductobligations on individuals carrying out CFs within Pepper. These standardsare prescribed in the Individual Accountability Framework and subject toregulatory reporting for non-compliance.

The standards are:

  • Acting with honesty and integrity;
  • Acting with due, skill, care and diligence;
  • Cooperating in good faith and without delay with the Central Bank and other relevant regulatory authorities;
  • Acting in the best interests of customers and treating them fairly and professionally; and
  • Operating in compliance with standards of market conduct and trading venue rules.

Pepper is an equal opportunity employer.
Role Profiles are subject to change in line with business needs.
For more information on this role please email

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