Claims Officer

3 weeks ago


Dublin, Dublin City, Ireland AWP Health & Life SA Full time

Are you interested in joining a top insurance and financial services company worldwide? We are searching for Claims Handlers to become part of our diverse team situated in Dublin 12. Allianz Partners in Ireland is affiliated with the Allianz Group, which boasts a workforce of over 160,000 individuals across 70+ countries with extensive knowledge of local markets, all united in their pursuit of combining local expertise with global presence.

Role Overview

The position of a Claims Handler entails the handling of medical claims for clients across the globe, from Australia to Germany and Argentina to Italy. We guarantee exceptional client service while ensuring timely processing of claims within an industry-leading 48-hour timeframe. Operating in the Claims Department demands a fast-paced and dynamic environment, characterized by the use of multiple languages and a blend of cultures.

Key Responsibilities

  • Process claims within company SLA, Clear to Zero, adjudicating each claim in line with Allianz Care policy benefits to meet loss ratio targets
  • Ensure precise and efficient adjudication/investigation of each claim, with timely follow-up and reporting for a superior client experience
  • Achieve personal and team targets for productivity and quality to contribute to departmental success
  • Cultivate positive inter-departmental relationships by addressing internal customer queries professionally and efficiently
  • Perform additional ad hoc duties as necessary

Requirements

  • Previous administrative background
  • Experience working under tight deadlines
  • Solid proficiency in Microsoft Office applications (Excel, Word)
  • Valid EU work permit for full-time employment year-round
  • Proficiency in both English and Italian

Benefits

  • Competitive Salary and bonus structure
  • Career advancement opportunities and training programs
  • Comprehensive benefits including pension, health insurance for employee, spouse, and children under 18, discounts on car and home insurance
  • Flexible working hours with remote work options
  • Free onsite parking
  • Access to Sports & Club society
  • Transport Subsidy
  • Assistance for professional studies including APA examinations
  • Relocation Support
  • Recognized as one of the top large companies to work for in 2017

The chosen candidate will have the chance to be part of a growing multicultural company dedicated to empowering its staff and fostering their growth. An attractive remuneration package is provided, featuring healthcare, pension, life & disability coverage, travel subsidy, discounts on home and car insurance, access to sports & social activities, and support for professional development.

Allianz Partners is an Equal Opportunity Employer. We believe in nurturing our employees' aspirations and creating a workplace where everyone can explore, grow, and contribute to building a better future for our customers and society at large. Regardless of background, we encourage diverse applicants to bring their authentic selves to work. Come join us in shaping a brighter tomorrow.


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