Textile Department Manager

2 weeks ago

Dublin, Dublin City, Ireland Dunnes Stores Full time

Textile Department Manager - Kildare

Employment Type Full Time

We are the biggest retailer in Ireland, offering fashion, homewares, and food to our dedicated customers. With 134 stores across Ireland, Northern Ireland, and Spain, plus a growing online store, our goal is to provide top-quality products at competitive prices, always expanding our product offerings.

We currently have openings for Textile Department Managers in the Laois & Kildare region. The main role of the Department Manager is to oversee their department, ensuring exceptional customer care, operational standards to boost sales and profits, while managing costs and stocks efficiently.

Inspiring team performance through coaching for exceptional results and customer service.

The ideal candidate will have the following responsibilities:

Key Responsibilities:

  • To achieve department's budgeted KPI plan and subsequent targets
  • To uphold Dunnes Stores' operational principles and customer service standards.
  • To lead the team to execute business strategies effectively
  • Ensure adherence to all safety and legal policies
  • Maximize sales by analyzing data, ensuring stock availability, predicting customer needs
  • Maintain accurate stock levels and product variety for increased sales
  • Demonstrate excellent customer service and uphold the 'Dunnes Stores Experience' programme
  • Stay updated on innovative ideas within and outside the business
  • Set and maintain department brand standards
  • Ensure compliance with merchandising standards and display guidelines
  • Lead and train team as per brand training programme
  • Coach the team on various aspects including sales, stock control, merchandising, pricing, customer service
  • Implement business changes on time
  • Ensure best practices are followed for in-store and online sales
  • Provide feedback to senior management on performance and key operational issues

Requirements:

  • Strong communication, coaching, and leadership skills
  • Customer-oriented
  • Organized with good time management
  • Commercial mindset and product knowledge
  • Problem-solving and decision-making abilities
  • Visual Merchandising skills
  • People management and IT skills
  • Experience as a team leader in a fast-paced retail environment is a plus

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