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Credit Controller

4 months ago

Dublin, Dublin City, Ireland Applegreen Full time

Role Introduction:

Established in 1992, Applegreen is a leading convenience roadside retailer in the Republic of Ireland, the UK and the US in both large-scale Motorway Service Areas and Travel Plazas, as well as smaller petrol stations. The business has grown to over €3BN in annual revenue, operating 600 Motorway Service Plazas and forecourt sites internationally and employing over 16,000 people.

Applegreen is in a rapid growth phase and is seeking to onboard a Credit Controller who will be overseeing the collection of customer accounts in a manner that ensures high customer satisfaction and loyalty. This role will form part of the Divisional Finance team and reports to the Financial Manager.

It is an exciting opportunity for the right candidate to excel. The successful candidate will be a confident people person who can fit into Applegreen seamlessly and adopt a hands-on approach to their role.

Key Responsibilities:

As Applegreen expands, the responsibilities will evolve and change over time. The core responsibilities will centre around the following areas:

· You will be responsible for the collection of outstanding debt, allocation of receipts, managing customer's credit files. You will also be responsible for supporting sales while limiting credit risk to the organisation and assisting in all accounts receivable related duties

· Conducting credit checks on new customers

· Resolving problems in relation to invoice payments and reconciling complex month-end accounts

· Report outstanding issues to management, whilst highlighting potential debtor problems

· Complete monthly reconciliation of complex accounts

· Monitoring debtor balances to ensure a reduction in debtors DSO

· Ensuring credit and collection policies and procedures are followed

· Liaising with customers, as well as internal personnel including the sales team

· Notify debtors by letter, email, or telephone call of upcoming or outstanding invoices

· Initiate legal action against debtors who evade or refuse repayment according to the terms and conditions

· Process irreconcilable debts, as in the case of bankruptcy, to be written off and archived

· Arrange for account statements to be forwarded to clients each month, updating records, when necessary

· Establish and maintain regular communications with clients to facilitate periodic payments

· Monitor a credit control system in collaboration with sales and finance and executive team members

· Check consumer credit reports, approve or deny applications and communicate decisions to the appropriate personnel in a timely manner

· Negotiate payment plans with consumers and set loan terms and conditions accordingly,

· Report any payment issues to management or the appropriate team

· Follow up on overdue invoices and payments and implement company collections procedures as necessary

· Look for ways to improve debt collection processes

· Liaising with Insurance partners, third party debt collection agency and our solicitors on a regular basis

The Candidate should have the following:

Qualifications, experience & skills

  • Experience working in the role of credit controller
  • High proficiency in all Microsoft Office software also essential (Excel, PPT)
  • Strong academics, business related Degree an advantage
  • SAP experience preferred
  • Knowledge of fuel system an advantage
  • Experience in a high-volume retail environment preferred

Additional Key Skills & Attributes:

· A dynamic individual who adapts well to change and can thrive in a rapidly growing organisation that continues to evolve

  • Competency with large ERP systems
  • Proven track record of negotiating payments and handling disputed charges

· A highly organised individual with ability to plan and prioritise workloads effectively for maximum impact and adapt around changing priorities as required.

· Ability to execute directly at high quality and pace

· Excellent drive, enthusiasm and commitment and a keen interest in developing a career in Applegreen

· A 'can do' attitude and a positive solution focused mindset

· Has strong commercial acumen and a focus on delivering value to the business

· Exceptional interpersonal skills, and ability to engage and develop relationships with individuals at all levels of the organisation

· Be a self-starter, and also be able to work collaboratively as a member of a highly interdependent team across many parts of Applegreen

· Is resilient and calm under pressure

· Has sound judgement and objective logical decision-making skills

Application & Screening Process:

Application Process:

o Please submit an up to date tailored cv (max 2 pages) and cover letter

Interview & Selection Process:

Two interview rounds will be required for this role