Rent Recovery Coordinator

2 months ago

Dublin, Ireland Tuath Housing Association Full time

About Us:

Tuath Housing has provided safe, secure and affordable housing since 2006. A lot has changed over the years, but our values remain the same. In partnership with Key Stakeholders, our main focus is on delivering more quality homes to more people and providing an outstanding Customer experience to our 27,000 residents 

Working with Tuath Housing is different because we make a difference. We maintain and develop our team of dedicated, motivated, and authentic people through focused training and career development.


Our People and Culture:

Our employees benefit from a positive working culture, learning and development opportunities, and an extensive benefits package which includes:

      24 days annual leave

      Attractive salaries commensurate with experience

  Pension scheme, bike-to-work scheme and a wellness allowance

      Career development opportunities and a study aids scheme

      Access to an Employee Assistance Program

      Flexible working and an excellent work-life balance package

Tuath Housing are accredited with the Bronze Award from Investors for Diversity and are committed to promoting a diverse and respectful workplace reflective of all cultures, nationalities, backgrounds, genders, members of the LGBTQ+ community and people from traditionally marginalised backgrounds. We are committed to creating and maintaining a workplace where all colleagues can be their most authentic self.

Tuath is committed to embedding environmental, social and governance (ESG) considerations into every aspect of the business, and to implementing a business plan that emphasises social responsibility throughout our operations. We strongly believe in the importance and value of working in partnership with our many stakeholders to deliver more homes to more people, creating communities across the country. By tracking Tuath's ESG achievements, we can lead the way in making the affordable housing sector in Ireland more sustainable; and by having a positive environmental and social impact Tuath will also deliver better results to our residents, our employees, and the wider community.

If you are driven to make a difference and believe that everybody needs a home, Tuath is waiting to hear from you.

 

Job Summary:

The Rent Coordinator is responsible for managing tenants' rent accounts, presenting rent payment policies and procedures at pre-tenancies, maximising rent collection and controlling arrears.


The suitable candidate will

      Work individually and as part of the credit control function to maximise rent collection and control arrears, by phone, letters, emails and on-site visits.

      Present Rent payment policies and procedures at pre-tenancies and RTB adjudications.

      Build and maintain customer relationships for all tenants in arrears and accompany Housing Officers to visit tenants in severe arrears to discuss payment plan/options.

      Monitor and respond to webchats, deal with enquiries and immediately advise Housing Officers of any issue which requires attention

      Reassess tenants rent using appropriate rent and policies and income details.

      Prepare month end/ad-hoc/ Year end reports on Aged Debtor (Tenant) Analysis.

      Assist with Confidential Income Statement (CIS) processes on an annual basis.

      Assisting with update and maintenance of the database on all tenant information as and when notified via correspondence.

      Maintain unclaimed report database and liaise with the bank to resolve any issues.

      Liaising with Local Authorities and Revenue for remits, and wish An Post regarding household budget payments, setups and terminations.


Requirements:

      Suitable candidates will have a Certificate/Diploma and excellent skills in Microsoft Office.

      Full clean driving licence and access to own vehicle.

      At least one years' experience in a similar environment.

      Excellent administrative skills and ability to produce Pivot Tables, spreadsheets, presentations, and memos.

      Excellent communication, interpersonal and relationship-building skills.

      Ability to work effectively as part of a team and independently.

      Good organisational and time-management skills.

      Ability to handle sensitive and confidential information.

      Commitment to working in a customer-focused and solution-oriented manner.

      To participate on forums/working groups/committees as required.

      Carry out any other reasonable duties as may be required from time to time.

      To positively promote a sustainable organisation, helping to reduce our environmental impact and participate in sustainable initiatives across Tuath Housing.

      Promote a culture which is supportive of excellent service delivery and meets Tuath Housing's vision, mission, and values.

 

Working for Tuath Housing:

      Attractive salary commensurate with experience

      24 days annual leave

      Service leave

      Generous pension scheme

      Sick leave

      Wellness allowance

      Hybrid working

      Bike-to-work scheme

      Flexible working hours

      Career break

      Career development program

      Employee assistance program

      Linkedin Learning licence

      Employee Green Team

      Sports & Social Club

      Work-life balance package

  • Aged Debt Coordinator

    4 days ago

    Dublin, Ireland Tuath Housing Association Full time

    JOB DESCRIPTION:     AGED DEBT COORDINATOR  LOCATION:                    CITY CENTRE - DUBLIN OFFICE CONTRACT:                   FULL-TIME PERMANENT  RESPONSIBLE TO:       FINANCE MANAGER RESPONSIBLE FOR:     AGED DEBT RECOVERY, CREDIT CONTROL & DEBT MANAGEMENT About Us:Tuath Housing has provided...

  • Facilities Coordinator

    4 months ago

    Dublin, Ireland Bulgari Full time

    Position Day to day: Ensure a smooth running of the site day to day operations, including staff queries, reactive callouts, visitor & access control management, document controller, space planning, cleaning audits, ownership of site signage, catering for events and assisting with meeting/event organisation & set up. Assign day-to-day tasks to the...

  • Housing Officer

    2 months ago

    Dublin, Ireland Tuath Housing Association Full time

    About Us:Tuath Housing has provided safe, secure and affordable housing since 2006. A lot has changed over the years, but our values remain the same. In partnership with Key Stakeholders, our main focus is on delivering more quality homes to more people and providing an outstanding Customer experience to our 37,000 residents. Working with Tuath Housing is...

  • General Ledger Accountant Coordinator

    4 months ago

    Dublin, Ireland UPS Full time

    Job Description : General Ledger Accountant Coordinator The General Ledger Accountant Coordinator is responsible for assisting with the management of accounting activities handled by our 3rd Party service provider (Business Process Partner – BPP) who is completing transaction work on behalf of UPS. This position includes overall governance,...

  • Senior Resiliency Analyst

    3 weeks ago

    Dublin, Ireland UnitedHealth Group Full time

    Senior Resiliency Analyst – Letterkenny Hybrid Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will...

  • Senior Resiliency Analyst

    2 weeks ago

    Dublin, Ireland Optum Full time

    Senior Resiliency Analyst – Letterkenny Hybrid Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will...

  • Senior Resiliency Analyst

    4 weeks ago

    Dublin, Ireland UnitedHealth Group Full time

    Senior Resiliency Analyst – Letterkenny HybridOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find...

  • Property & Leasing Manager

    3 weeks ago

    Dublin, Ireland Cushman & Wakefield Full time

    Job TitleProperty & Leasing ManagerJob Description SummaryOur office in Dublin has an exciting opportunity for an experienced PRS Manager to join our team in delivering best in class services to our portfolio of managed PRS developments throughout Dublin. This exciting opportunity will provide the successful candidate with the opportunity to act as the...

  • Sustainability & Ethics Coordinator - Student Placement Year

    2 weeks ago

    Dublin, Ireland Primark Full time

    Job Description Sustainability and Ethics Coordinator - Placement Student Because you’ll make the difference Ready to own your career in an ever-growing fashion hub? Then take on a Primark placement starting in Summer 5. This is your chance to grab valuable experience...

  • Technology Resilience Lead

    4 weeks ago

    Dublin, Ireland Primark Full time

    Job Description Our Technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you’ll contribute your unique skills to fuel our technological...

  • Steel Detailer

    2 months ago

    Dublin, Ireland Rent A Recruiter Full time

    Position: Steel DetailerLocation: Dublin West – Hybrid role Starting Salary: €60,000 (Neg DOE) Duration: Fulltime, Permanent Send cv to: rachel@rentarecruiter.comWho are we looking for?We are looking for a Tekla Detailer who can use their expertise and creativity to produce accurate and detailed 3D models and drawings of steel components. You will work...

  • Intelligence Senior Analyst

    3 months ago

    Dublin, Ireland 02623 Citibank Europe plc Full time

    Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi bank. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that...

  • International Ops Internship

    2 months ago

    Dublin, Ireland Indie campers Full time

    ABOUT USIndie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we have...

  • Junior Associate Director, IT, Application Manager

    1 month ago

    Dublin, Ireland MUFG Investor Services Full time

    Job DescriptionBecause of demand and growth within the Application team we are looking for an Application Manager. As a successful candidate you will manage a team of Application Analysts and be responsible for  the delivery of internal operations and support and in doing so you will work with vendors and be part of an internal team managing a portfolio of...

  • IT Architecture Specialist

    4 months ago

    Dublin 24, Ireland SAP Full time

    We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • Operations Business Resilience Associate

    4 months ago

    Dublin, Ireland Coinbase Full time

    At Coinbase, our mission is to, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s...

  • Aircraft Asset Manager

    2 months ago

    Dublin, Ireland CAE Full time

    About This...

  • Head of Treasury Systems

    2 months ago

    Dublin, Ireland Publicis Groupe Full time

    Job Description Managerial Management of a small team dedicated to supporting the Treasury Management System environment, assigning and/or delegating work accordingly. Partner with key stakeholders to define and document global strategy and business requirements for target state treasury technology and ERP interface. Manage End to End Treasury...

  • Senior Manager

    4 months ago

    Dublin, Ireland Wesco Full time

    As a Senior Manager - IT, you will be responsible for coordinating activities of staff engaged in business systems, computer operations, computer systems, computer programming, and company's network to assure effective computer resources are provided to users.  Responsibilities: Provides solutions to a wide range of difficult and complex problems...

  • UK Head of Operational Resilience

    4 months ago

    Dublin, Ireland Northern Trust Corporation Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our...