IT Technical Delivery Manager

3 weeks ago

Dublin, Dublin City, Ireland AIG Full time

IT Technical Delivery Lead

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We're also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

About the role

What you need to know:

  • This role will form part of EMEA IT Delivery organization working across Regional and Global initiatives, Change, Integration and Transformation Projects and Programs.
  • Work in a fast paced, high intensity, rewarding IT Delivery team transforming and delivering value to our Business, Operations and IT Stakeholders both Regionally and Globally.
  • The ideal candidate is looking for a challenging role executing complex end-to-end transformation delivery projects and programs, including execution, timing, functionality, quality, communication, cost and cross-functional relationships and support.
  • The IT Delivery Lead will be a member of the EMEA IT Delivery organisation and responsible for coordinating delivery across Global and Regional initiatives.
  • Core capabilities to include:
    • Ability to develop IT strategies and roadmaps
    • Manage IT-business relationship; represent Technology in business discussions and ensure necessary technology capabilities needed by business are developed.
    • Serve as lead interface between IT Business units and respective parties to ensure collaboration and coordination between all stakeholders.
    • Lead design, development, and implementation of business perspective work plans to determine the required tasks and resources for complex projects spanning entire organization.
    • Define performance standards and provide feedback for project team members.
    • Ensure strategic alignment of project portfolio with business objectives; manage project risk and coordinate change management for large-scale projects or portfolios
    • Manage scope change process and issue identification/resolution with all stakeholders
    • Lead coordination, analysis, and reporting on various operational metrics, progress, and compliance with full governance and leadership.

What we're looking for:

  • Extensive experience on delivering complex system integration projects
  • Bachelors Degree or equivalent
  • Ability to function in demanding matrixed environment
  • Proven ability to lead multiple teams across all aspects of the software delivery lifecycle
  • Proven track record of engaging with business executive stakeholders
  • Ability to drive alignment on scope, requirements, and designs across multiple diverse business groups
  • Strong understanding of Program/Project Management and Vendor Management skills

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to

Functional Area:

IT - Information TechnologyEstimated Travel Percentage (%): Up to 25%Relocation Provided: NoAmerican International Group UK Limited, Ireland Branch & AIG Europe S.A. (Ireland Branch)

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