Accommodation Assistant

2 weeks ago


Dublin, Dublin City, Ireland The Fleet Full time

Join our fantastic team at The Fleet Hotel as an Accommodation Assistant.

The Accommodation Assistant plays a vital role collaborating with the Accommodation Manager & Accommodation Supervisors.

About Our Team

The Fleet Hotel is a charming boutique Hotel situated in the heart of Dublin near Temple Bar. It consists of historic buildings, including the renowned Bewleys Cafe, a beloved spot for Dublin locals for many years. The Fleet Hotel has a rich history in Dublin, previously known as Bewley's Cafe, established by Ernest Bewley in 1905. Bewleys was recognized as one of the top Tea Houses in Europe and a popular choice for Dublin residents for decades.

Role/Responsibilities

MAIN GOAL OF THE ROLE

You will be in charge of maintaining cleanliness and organization in guest bedrooms and public areas of the hotel to ensure a pleasant and unforgettable experience for all guests.

TASKS, DUTIES AND RESPONSIBILITIES

  • Identify and service specified areas designated by Accommodation Management.
  • Adhere to company standards and procedures.
  • Clean and upkeep public areas.
  • Operate vehicles safely and as instructed.
  • Maintain departmental equipment and storage areas.
  • Clean corridors and glass doors.
  • Perform deep cleaning services as per standard procedures and schedule.
  • Report any maintenance issues affecting guest experience or building safety.
  • Provide in-room amenities per standards and protocols.
  • Address guests' privacy and comfort requests promptly.
  • Dispose of wet waste, glass, and recyclables correctly and safely.
  • Attend required weekly meetings or briefings by Accommodation Management.
  • Anticipate and respond to guests' needs promptly.
  • Communicate effectively with team members.
  • Adhere to all existing systems and procedures.
  • Due to the fluctuating nature of the hospitality sector, employees may need to work varying schedules, including days, evenings, and weekends.
  • Participate in necessary training programs.
Requirements

The ideal candidate should have at least 1 year of experience as an Accommodation Assistant in a 4* hotel environment.

Perks and Benefits of joining The Fleet Hotel
  • Competitive compensation
  • PRSA pension scheme
  • Opportunities for career advancement within the Windward group
  • Employee Assistance Programme
  • Digital Wellness Programme
  • Free, high-quality meals during shifts (breakfast, lunch & dinner)
  • Discounts on rooms & dining at Windward properties for you, friends, and family
  • Employee awards & recognition scheme, including employee of the Quarter and team appreciation days
About Windward Management

The Fleet Hotel is under Windward Management's supervision.

Windward Management consists of seasoned hotel operators and investors managing a portfolio of around 2,000 keys* across Ireland and Continental Europe. Established in 2007, Windward is a prominent hospitality management company overseeing hotels on behalf of owners.

Start your journey today as an Accommodation Assistant



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