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Accommodation Assistant
2 weeks ago
Join our fantastic team at The Fleet Hotel as an Accommodation Assistant.
The Accommodation Assistant plays a vital role collaborating with the Accommodation Manager & Accommodation Supervisors.
About Our TeamThe Fleet Hotel is a charming boutique Hotel situated in the heart of Dublin near Temple Bar. It consists of historic buildings, including the renowned Bewleys Cafe, a beloved spot for Dublin locals for many years. The Fleet Hotel has a rich history in Dublin, previously known as Bewley's Cafe, established by Ernest Bewley in 1905. Bewleys was recognized as one of the top Tea Houses in Europe and a popular choice for Dublin residents for decades.
Role/ResponsibilitiesMAIN GOAL OF THE ROLE
You will be in charge of maintaining cleanliness and organization in guest bedrooms and public areas of the hotel to ensure a pleasant and unforgettable experience for all guests.
TASKS, DUTIES AND RESPONSIBILITIES
- Identify and service specified areas designated by Accommodation Management.
- Adhere to company standards and procedures.
- Clean and upkeep public areas.
- Operate vehicles safely and as instructed.
- Maintain departmental equipment and storage areas.
- Clean corridors and glass doors.
- Perform deep cleaning services as per standard procedures and schedule.
- Report any maintenance issues affecting guest experience or building safety.
- Provide in-room amenities per standards and protocols.
- Address guests' privacy and comfort requests promptly.
- Dispose of wet waste, glass, and recyclables correctly and safely.
- Attend required weekly meetings or briefings by Accommodation Management.
- Anticipate and respond to guests' needs promptly.
- Communicate effectively with team members.
- Adhere to all existing systems and procedures.
- Due to the fluctuating nature of the hospitality sector, employees may need to work varying schedules, including days, evenings, and weekends.
- Participate in necessary training programs.
The ideal candidate should have at least 1 year of experience as an Accommodation Assistant in a 4* hotel environment.
Perks and Benefits of joining The Fleet Hotel- Competitive compensation
- PRSA pension scheme
- Opportunities for career advancement within the Windward group
- Employee Assistance Programme
- Digital Wellness Programme
- Free, high-quality meals during shifts (breakfast, lunch & dinner)
- Discounts on rooms & dining at Windward properties for you, friends, and family
- Employee awards & recognition scheme, including employee of the Quarter and team appreciation days
The Fleet Hotel is under Windward Management's supervision.
Windward Management consists of seasoned hotel operators and investors managing a portfolio of around 2,000 keys* across Ireland and Continental Europe. Established in 2007, Windward is a prominent hospitality management company overseeing hotels on behalf of owners.
Start your journey today as an Accommodation Assistant
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