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Hardware Procurement Specialist
3 weeks ago
WHO WE ARE:
EOS IT Solutions is a leading Global Technology and Logistics company, specializing in Collaboration and Business IT Support services for major industry players worldwide, offering innovative solutions based on versatile architecture. Our key priorities include customer satisfaction, delivering top-notch service quality, and supporting our partners and workforce.
We take pride in being a truly international IT provider, ensuring seamless global operations with a focus on trust and transparency.
Description:
- Collaborate with various stakeholder teams to meet service level objectives.
- Liaise with vendors, validate supplies, oversee supply requisitions, and coordinate with suppliers to determine delivery timelines while keeping stakeholders informed of potential delays.
- Lead customer communications regarding updated delivery statuses.
- Suggest alternative solutions to address customer requirements effectively.
- Identify opportunities for process enhancement and collaborate with internal teams for implementation.
- Develop and maintain reports tracking delivery and deployment delays.
- Present risks and contingency plans to internal stakeholders.
Basic requirements:
- Strong communication skills, both verbal and written.
- 5-7 years of experience in customer service roles.
- 5-7 years of experience in supply chain management.
- Comprehensive understanding of end-to-end supply chain workflows.
- Proficiency in office tools such as MS Office and Google Office.
- Extensive knowledge of IT equipment and the consumer electronics market.
Basic Education:
Bachelor's degree in business administration, supply chain management, economics, or related fields from a reputable college or university.
Location:
Remote
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