Beauty Training Manager

3 weeks ago


Dublin, Dublin City, Ireland Dyson Full time

About us

Dyson is experiencing rapid growth with ambitious expansion plans. We are seeking more team members to join us in various locations across diverse categories. At Dyson, we tackle challenges with a problem-solving mindset. Our People team plays a crucial role in embodying our unique philosophy and values to create an exceptional Dyson experience for our employees. Our focus is on attracting, retaining, and nurturing the best talent to establish a strong foundation for our future growth. We prioritize our vibrant campus culture and foster an environment that encourages collaboration, creativity, and innovation in our dynamic workspaces.

About the role

This role aims to develop, implement, and oversee an impactful training strategy for all Dyson retailers, the frontline team, and product demonstrators (Experts & Stylists). Responsibilities include managing the training budget and team.

Key responsibilities:

  • Conduct internal training on new and existing products for frontline teams
  • Design and deliver comprehensive training sessions to enhance product knowledge and sales skills
  • Coach and provide feedback to improve product knowledge and sales skills
  • Collaborate with external providers to enhance the capability of our Sales Team
  • Adapt training programs for different environments and teams
  • Strengthen relationships with HR Business Partners to support relevant training sessions

This position also involves collaborating with various teams to develop annual strategies for retailers, execute impactful training for Sales Advisors, and ensure brand compliance.

  • Build a strong community of Experts and Stylists through impactful training
  • Work with marketing to create relevant visuals and guidelines
  • Ensure excellent product demos in stores
  • Stay updated on new technology and Dyson resources
  • Deliver external training sessions to retailer staff for brand advocacy
  • Provide induction programs for new employees to excel in their roles
  • Develop a new training platform utilizing the latest technology for continuous engagement

About You

  • Experience in electrical and beauty retail
  • Qualification and experience in training delivery
  • Previous experience in soft sales skills training
  • Ability to work in matrix organizations
  • Strong communication and presentation skills
  • Organizational, planning, and budgeting skills
  • Willingness to travel for meetings and events
  • Excellent teamwork and adaptability

Benefits

  • Discretionary bonus
  • Pension scheme
  • 27 days holiday
  • Access to reduced rate gym membership
  • Discounts on Dyson products
  • On-site parking
  • Employee Assistance Program support
  • Life Assurance
  • Private Medical
  • Private Dental

Dyson is committed to diversity and equality in employment without discrimination based on various factors.



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