Business Manager

3 weeks ago


Dublin, Dublin City, Ireland Victoria Beckham Beauty Full time

Victoria Beckham Beauty is built on the promise of high-performance beauty through Victoria's own discerning designer eye. Launched in September 2019, it is a digital-first, clean and cruelty-free beauty brand, designed to elevate your beauty routine. The brand offers a highly-edited collection of clean, inclusive skincare and makeup whilst building towards the entry into new beauty categories. Created for those seeking a simplified selection of clinically-validated, highly efficacious products in a refined luxurious experience, each product and touchpoint

are an authentic extension of Victoria's real-life discoveries and lifestyle. The award-winning formulas are guaranteed to deliver on the promise of Luxury Performance, Clean Beauty. Based in NYC, it operates as a Global Organization in partnership alongside the Victoria Beckham fashion label, based in London.

The Role:

We are excited to open an opportunity for a Business Manager to lead our new counter space in Dublin, Ireland. This key role will be pivotal in building and guiding a team of Beauty Stylists who are dedicated to delivering an exceptional client experience. The Business Manager will develop and implement counter-specific goals and strategies that align with our retailer and market objectives. They will focus on training their team to embody the Victoria Beckham Beauty brand through exceptional luxury service and personalized client interactions. Additionally, they will dedicate time to coaching and developing their team, ensuring continuous growth and excellence.

You Will:

➢ Lead and develop counter-specific sales plans with input and involvement from the EU Account Coordinator

➢ Analyze counter and competitive sales and provide cross-teams with appropriate feedback and recommendations

➢ Deliver requested reports accurately and on time

➢ Develop seasonal strategy to drive business; setting and recording monthly, weekly, and daily counter-specific goals

➢ Coach, train, and develop a team that delivers an exceptional luxury experience by creating a welcoming personal and professional environment focused on clienteling

➢ Develop the fragrance, artistry and service skills of Victoria Beckham Beauty Stylists, coaching them to create the complete Victoria Beckham look where individual beauty is amplified

➢ Create and maintain a growth plan with each Stylist to sustain their individual development, ensuring they are utilizing education and development tools

➢ Manage team schedule and ensure team is adhering to all policies (grooming, T&A, etc) and KPIs

➢ Uphold Victoria Beckham Beauty Image and Counter Hygiene standards

You Have:

  • 3+yrs as a Counter Manager or Assistant Counter Manager or 1+yrs as a Business Manager
  • Proven coaching, training, and development skills
  • Effective goal setting, planning, communication, relationship-building and strong problem solving skills.
  • Ability to manage multiple responsibilities and get 'buy-in" on goals and strategies in a fast paced, demanding environment
  • Self-reliant and autonomous with the ability to make logical business decisions
  • Passionate about beauty, luxury, clienteling, and selling

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