Head of Projects

3 weeks ago


Dublin, Dublin City, Ireland Siemens Energy Full time

Head of Projects - Ireland

About the Role

  • Location: Ireland, Dublin
  • Company: Siemens Energy Ltd.
  • Organization: Gas Services Business Unit, Service Europe & Africa
  • Full / Part time: Full-time
  • Experience Level: Experienced Professional

Head of Projects - Ireland | A Snapshot of Your Day

Make your mark in our exciting world at Siemens Energy. We service rotating equipment within the UK and Irish market to keep heat and power in our homes. We help customers maintain and upgrade their assets while working with them to digitalise their operations and make data work for them. For successful operations, we need experienced and passionate people to challenge ourselves and deliver first-class customer service. This is your role. What part will you play?

As head of projects within both onshore and offshore teams, you will be responsible for the delivery of outages, operations support, and order management to a range of clients with differing technology. The role is technically and commercially responsible for all assigned contracts, whether long-term maintenance contracts or open-market one-off contracts. In addition, you will also work closely with the Sales function to develop opportunities and manage key clients.

How You'll Make an Impact

  • Act as focal point for all customer issues concerning Siemens Energy's rotating equipment fleet. Drive customer satisfaction and value add through ownership and entrepreneurship.
  • Co-ordination of unscheduled maintenance activities and breakdowns ensuring that a structured and considered approach is adopted.
  • Briefing of all personnel who shall travel to the customer site. Conduct close monitoring of their activities whilst deployed and co-ordinate appropriate levels of support from back-office functions.
  • Commercially responsible for the onshore portion of outages and customer accounts with a focus on maximizing profitability through scope & risk management and upsell.
  • Lead and participate in cross-functional improvement projects and initiatives to drive solutions in accordance with business needs.
  • Support Sales function by assisting in the definition of project scope and objectives to ensure project feasibility.
  • Develop strategic relationships with the product centers to ensure the desired level of service is attained across the fleet.
  • Contribute to data quality in all business systems associated with allocated customer accounts.
  • Travel to customer sites will be required.

What You Bring

  • Passionate about energy and customer service
  • A proven track record in project management & delivery
  • Excellent written, verbal, and presentation communication skills
  • Proven ability to work under pressure and to deliver
  • Commercial and customer-focused
  • Attention to detail and including safety at work (IOSH desirable)
  • Strong negotiating skills
  • Able to network and develop key relationships at all levels
  • Excellent teamwork skills
  • Preferable to be educated to degree level or equivalent in Engineering, Business, or Project Management
  • Industry qualifications (IPMA, PMP, APM, PRINCE2, or PMI) are desirable.
  • Experience in the use of Project Management tools (OnePM, Excel, Microsoft Project, SAP, Salesforce, or similar)
  • Background experience in one or more of the following: PM Energy Industry, Energy Transition/Renewable Energy, Oil and Gas, Power Generation

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