Customer Success Specialist, Scaled Business
2 weeks ago
About this role
We are looking for a Customer Success Specialist to join our EMEA Scaled Customer Success team in Dublin. This role involves partnering with corporate customers post-sale to drive adoption, ensure satisfaction, and promote growth and retention. Our global team is passionate about customer success, using a mix of automated programs, scalable strategies, and targeted human intervention.
While we have established processes, we're always looking for smarter, more scalable ways to work. If you thrive in a fast-paced environment, this role is perfect for you You will report to the EMEA Manager of Scaled Customer Success.
What you'll be doing
Manage a portfolio of Udemy Business customers (-
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