Customer Success Specialist, Scaled Business

2 weeks ago


Dublin, Dublin City, Ireland Udemy Full time

About this role

We are looking for a Customer Success Specialist to join our EMEA Scaled Customer Success team in Dublin. This role involves partnering with corporate customers post-sale to drive adoption, ensure satisfaction, and promote growth and retention. Our global team is passionate about customer success, using a mix of automated programs, scalable strategies, and targeted human intervention.

While we have established processes, we're always looking for smarter, more scalable ways to work. If you thrive in a fast-paced environment, this role is perfect for you You will report to the EMEA Manager of Scaled Customer Success.

What you'll be doing

Manage a portfolio of Udemy Business customers (

  • Dublin, Dublin City, Ireland BEDI Partnerships Full time

    This hybrid position requires two days per week in our Dublin office.About youYou're an active listener and a determined person who thrives in a collaborative environment like ours. You want to use your skills to help others progress, whether that's internally with your team or seeing the impact your work can have on people around the world as you help us...


  • Dublin, Dublin City, Ireland Notion Full time

    About Us: We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft. ...


  • Dublin, Dublin City, Ireland Notion Full time

    About Us:We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.We've been...


  • Dublin, Dublin City, Ireland OpenAI Full time

    About the team Our Customer Success team at OpenAI is dedicated to partnering with our customers and their people to embrace AI through the adoption of ChatGPT Enterprise. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. We see every interaction is an opportunity to...


  • Dublin, Dublin City, Ireland Escalent Full time

    Current job opportunities are listed here as they become available. Stay updated by subscribing to our RSS feeds. Join us as a Customer Success Specialist in Dublin with Escalent, providing software implementation and customer support for a leading work management software company. We're seeking a tech-savvy professional to enhance our team in Dublin.Enjoy...


  • Dublin, Dublin City, Ireland West Pharmaceutical Services, Inc Full time

    Select how often (in days) to receive an alert: Title: Specialist, Customer Success, Analytics & Digital Solutions Requisition ID: 65365 Date: May 2, 2024 Location: Dublin, Leinster, IE Department: Customer Service Description: At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our...


  • Dublin, Dublin City, Ireland West Pharmaceutical Services Full time

    Job Overview The Specialist Analytics & Digital Solutions plays a key role in automating processes and transitioning to digital platforms, ensuring customers have an optimal experience. Collaboration with the customer engagement team is essential to address customer needs and explore options when necessary. This position closely partners with Customer...


  • Dublin, Dublin City, Ireland Origina Full time

    Who we areAt Origina, we are on a mission to change the software world We are the leading global provider of third-party IBM software support and maintenance that Gartner consistently recognises as a forward-thinking alternative to traditional software mega-vendors. As a strategic partner, we help our customers protect the security and stability of their...


  • Dublin, Dublin City, Ireland CSL DualCom Limited Full time

    An opportunity has arisen to join our IoT Team. Croxley | Hybrid Who Are CSL?• We are a leading international IoT service provider specialising in sectors including Fire, Security, Telecare, Critical National Infrastructure, Retail and Water Utilities. • We are a rapidly growing, private equity-backed company with operations in multiple countries,...


  • Dublin, Dublin City, Ireland MongoDB Full time

    We are looking for a motivated, hardworking and hands-on Customer Success Manager (CSM) to help our customers realize and improve the value of their MongoDB subscription and services.Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges with some of our largest global customers; are adaptive and...


  • Dublin, Dublin City, Ireland The MathWorks, Inc. Full time

    EMEA Edu Customer Success Specialist - Italy and Benelux Job Summary 2024 is an exciting time to join MathWorks as we continue to grow our Shared Sales & Services centre in Galway, Ireland. MathWorks has established an EMEA Customer Success team dedicated to helping our academic customers experience the full value of MATLAB and Simulink. We are looking for...


  • Dublin, Dublin City, Ireland The MathWorks, Inc. Full time

    EMEA Edu Customer Success Specialist - Italy and Benelux Job Summary 2024 is an exciting time to join MathWorks as we continue to grow our Shared Sales & Services centre in Galway, Ireland. MathWorks has established an EMEA Customer Success team dedicated to helping our academic customers experience the full value of MATLAB and Simulink. We are looking for...


  • Dublin, Dublin City, Ireland The MathWorks, Inc. Full time

    EMEA Edu Customer Success Specialist - Italy and Benelux Job Summary 2024 is an exciting time to join MathWorks as we continue to grow our Shared Sales & Services centre in Galway, Ireland. MathWorks has established an EMEA Customer Success team dedicated to helping our academic customers experience the full value of MATLAB and Simulink. We are looking for...


  • Dublin, Dublin City, Ireland Tree Trust Full time

    Customer Success, Dublin, Ireland / Ireland - RemoteSurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions....


  • Dublin, Dublin City, Ireland West Pharmaceutical Services, Inc Full time

    Select how often (in days) to receive an alert: Title: Jr. Assoc. Specialist, Customer Success Analytics & Digital Solutions Requisition ID: 65260 Date: May 16, 2024 Location: Dublin, Leinster, IE Department: Customer Service Description: At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the...


  • Dublin, Dublin City, Ireland Fortive Full time

    We are looking for a skilled professional who will ensure their customer's success with Fluke Reliability System's (FRS) eMaint computerized maintenance management software (CMMS) product offering. Our products and services are successful in part because they are very effective but also because of our commitment to providing an exceptional customer...


  • Dublin, Dublin City, Ireland Salesforce, Inc. Full time

    For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile.As a Customer Success Manager (CSM), you will serve as a...


  • Dublin, Dublin City, Ireland Fortive Corporation Full time

    We are looking for a skilled professional who will ensure their customer's success with Fluke Reliability System's (FRS) eMaint computerized maintenance management software (CMMS) product offering. Our products and services are successful in part because they are very effective but also because of our commitment to providing an exceptional customer...


  • Dublin, Dublin City, Ireland Fortive Corporation Full time

    We are looking for a skilled professional who will ensure their customer's success with Fluke Reliability System's (FRS) eMaint computerized maintenance management software (CMMS) product offering. Our products and services are successful in part because they are very effective but also because of our commitment to providing an exceptional customer...


  • Dublin, Dublin City, Ireland Fortive Corporation Full time

    We are looking for a skilled professional who will ensure their customer's success with Fluke Reliability System's (FRS) eMaint computerized maintenance management software (CMMS) product offering. Our products and services are successful in part because they are very effective but also because of our commitment to providing an exceptional customer...