Events Coordinator

2 weeks ago

Dublin, Dublin City, Ireland Royal Marine Hotel Full time

An excellent opportunity has arisen for an experienced professional to join the Royal Marine Hotel.

This role will focus on event planning and implementation through liaising daily/weekly with the Operations Team within the hotel.

The Events Coordinator must maintain open communication between clients, must be a highly organised individual, ensuring prompt and exceptional customer care at all times.

Event Coordinator Job Spec:

  • Being fully familiar with our products and services (meeting rooms, rooms, outlets, packages, special offers), local amenities, events taking place locally, etc.
  • Dealing with inbound M&E enquiries in a friendly but professional, timely, comprehensive, and efficient manner, including taking, recording/processing, and cancelling reservations
  • To assist with the maximisation of meeting room and other associated revenue, occupancy percentages, etc., through efficient and effective sales/upselling activities, in conjunction with the Sales Manager/wider Meetings & Events Team and with the other relevant Departments
  • To ensure all corporate/guest requests and other relevant information is confirmed with the client and communicated to all relevant Departments in a clear and timely manner
  • To build strong relationships with corporate clients/guests
  • Attending meetings as required
  • To ensure all charges are properly communicated and processed
  • Dealing efficiently and politely with corporate client/guest feedback
  • Ideally, bringing forward initiatives and innovations for consideration

Requirements:

  • Previous experience in event management.
  • A professional, friendly, and positive approach.
  • Proven track record of achieving sales targets and delivering exceptional customer service.
  • Strong communication and interpersonal skills.
  • Excellent organizational and time management abilities, with meticulous attention to detail.
  • Ability to work effectively under pressure and adapt to changing priorities in a fast-paced environment.
  • A passion for events, with a genuine desire to create memorable experiences for our clients.

In return, we also offer excellent employee benefits including:

  • Career Development and Training
  • Opportunities for advancement
  • Staff Discounts on accommodation in our Sister Properties
  • Complementary Health Club and Pool Membership
  • Discounted Spa treatments & Products
  • Complimentary Golf in Druids Heath
  • Bike to work scheme & other commuter plans
  • Meals during shifts & Healthy Snacks
  • Free parking
  • Length of Service Rewards

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