Clinical Specialist
2 weeks ago
PEI is an Equal Opportunities Employer
The Company:PEI is in business to Create Better Outcomes. Better outcomes for our patients, customers, colleagues, and industry partners. Named a "Great Place to Work" in 2024, PEI works with major brands from world class manufacturers and trusted partners such as Johnson & Johnson, Ansell, Boston Scientific and ResMed. This is an exciting opportunity to work with a company whose focus is serving our customers, developing our people and living the ABC's (Ambition, Better Outcomes &Connected Teams) and Behavioural Standards that guide us in PEI.A professionally run, family business, with over 120 employees, PEI has been in business since 1963. Over the years PEI has moved from being a general medical distributor to become a specialist distribution partner, adding real value for the manufacturer and providing the highest standards of service to the customer.The Person:The successful candidate will work with the Pain Management Team to promote company products through education of current & potential customers by providing excellent clinical education and support. You will build relationships with all business partners, be confident dealing with complex product offerings and ideally have prior experience working in operating theatres, in either support or nursing capacity. You will engage with our customers to ensure we understand their needs and collaborate with the PEI Operations Team to ensure the needs of all stakeholders are met.PEI is committed to delivering a first-class service. All its clinical and sales representatives are equipped to give expert advice on the ward, in the OR, or in the patient's home. The focus on Customer Obsession together with detailed product expertise ensures our unrivalled customer care and excellent on-going product support, which have become synonymous with the PEI brand.The Role:Reporting to the Sales Director, you will be responsible for clinical support of Pain Management products. You will work closely with the current Pain Management Team, customers and patients to provide clinical and technical support and education.While PEI has a 32-county focus, your primary responsibility will be Leinster, primarily Dublin, however a flexible approach is needed to travel to South/West and North of Ireland as required weekly.Basic Requirements:A relevant clinical qualification with at least 2-3 years' experience essential A Business/Sales qualification is an advantageA willingness to work in a clinical support roleCapable of working in a theatre environment and managing casesExcellent interpersonal skillsQuick analytical mindProven attention to detail and follow throughA flexible attitude and focus on team workCapacity to integrate easilyAbility to work to deadlinesAn attitude and ambition to progressA Clean, full driving licenceReporting to the Director of Sales and working with the wider team your role and responsibilities reflect PEI's key principals:Knowledge & Experience:To develop and maintain a broad understanding and experience of all aspects of the PEI ssupport process To develop and maintain a comprehensive and up to date specialist technical knowledge in line with product developments and customer requirementsTo become trained across a range of products and marketsMaintains certification and ensures continued professional development (CPD) requirements are consistently met Keeps abreast of competitor activities and key market developments
Clinical SpecialistPain Management
PEI is an Equal Opportunities Employer
Customer Support:Responsible for a variety of customers within the marketProvide clinical and technical support and education to the end user (the patient)Required to provide appropriate clinical and technical support and advice to ensure customer relationships are maintainedResponsible for supporting product that provide solutions to the customersRelationship Management:Establish in-depth relationships with customers, instantly gaining credibility and trust based on specialist knowledge Recognise formal and informal power structures and be competent in tailoring your approach to successfully influence the decisions of choices of your customers, recognising that Key Decision Makers are critical in this process Develop relationships with external bodies relevant to our sector or any other organisation that will be pertinent to our business moving forwardProactively shares knowledge and provides assistance and advice to colleaguesDemonstrate an understanding of the objectives and priorities of the market and a good working knowledge of other markets/areasAware of the importance of budgets and stock control and how to apply basic principles to same Provide support and input into PEI's tendering process as required.Planning and Organization:Plans, organizes, and prioritizes own daily work routine to meet established schedule, based on requirements of customers and teamPEI Compensation Package:
To apply for this position, please send your C.V. and cover letter to , and include the job title and your name in the subject line of your email.
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