![Cpl Healthcare](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
3 weeks ago
Customer Service Representative Job Description
About Xenon Arc
At Xenon arc, we are constantly seeking to leverage our passion for technology and execution by helping our clients achieve a more streamlined business model.
Our clients range from billion-dollar companies specializing in industrial solvents and chemical products to major, international food ingredients providers. Our clients look to leverage our unique business model, technology, and talented team to help them achieve a stronger, more profitable business model.
We are dedicated to creating a personal growth environment where team members are provided opportunities to advance their professional development and are encouraged to explore their passions. We invest in our culture to create a supportive environment that fosters team collaboration and creative problem solving. We are transforming the way materials producers go-to-market and our team of disruptors are at the core of our success.
Summary
To accomplish our goals and serve our clients better, we are looking for individuals eager to develop our next customer sales campaigns, drive revenue and convert new business opportunities. You will work directly with our clients' most interesting and demanding customers; helping us better understand their needs, develop product forecast models and deliver a strong overall customer experience.
Essential Job Duties
- In this role, you will act as the interface between customers and the business value chain partners to deliver exceptional service to our customers and drive profitability
- You will provide solutions to the customer while managing operational needs and collaborating closely with operational partners to meet company objectives
- Executes the order entry process and manages the order fulfilment process for a given business or group of businesses and customers, which are typically priority and foundational customers with a high degree of complexity
- Maintains a thorough knowledge of the businesses' products, businesses, applications, and service offerings
- Coordinates activity at assigned customer accounts, proactively address issues and implement solutions
- Maintains service levels according to business prioritization
- Strengthens customer intimacy by developing solid relationships, understanding customer needs and gathering market intelligence
- Attracts potential customers by answering product and service questions and suggesting information about other products and services
- Maintains customer records by updating account information
- Escalating queries and concerns
- Ensuring that customers are satisfied with products or services
- Recommends potential products or services to management by collecting customer information and analysing customer needs
- Prepares product or service reports by collecting and analysing customer information
- Contributes to team effort by accomplishing related results as needed
Basic Qualifications
- Completed Bachelor's Degree or equivalent experience in a customer service role
- Strong team player; motivated and extremely customer centric
- Analytical and problem-solving ability
- Strong verbal and written communication skills
- Experience in customer management
Preferred Qualifications
- Demonstrated ability to work effectively across internal and external organizations
- Experienced in use of customer relationship management (CRM) software
Preferred Level of Experience
- 1-3 years of work experience in customer service or similar roles
Location & Commitments
- Full time
- Hybrid
Travel Required
- Minimal (up to 10%)
#LI-JM4
#J-18808-Ljbffr
-
Customer Service Representative
3 weeks ago
Dublin, Dublin City, Ireland Actavo Group Full timeActavoCustomer Service Representative - Virgin MediaBusiness support Dublin PermanentPART 1: Role DetailsRole Title: Customer Service RepresentativeDepartment: Virgin MediaReports To: Team LeaderLocation: Magna Park, City West, DublinPART 2: Role PurposeAs a Customer Service Representative, you will be responsible for supporting both Customer Inbound Calls...
-
Customer Service Representative
3 weeks ago
Dublin, Dublin City, Ireland Actavo Group Full timeActavo Customer Service Representative - SIRO Business support Dublin Permanent PART 1 : Role Details Role Title Customer Service Representative (CSR) Department SIRO Reports To Team Manager Location Dublin 12 PART 2: Role Purpose We are looking for a Customer Service Representative that will be the liaison between the end retailer and its...
-
Customer Service Representative
3 weeks ago
Dublin, Dublin City, Ireland Matrix Recruitment Group Full timeWhat you need to know Our client a leading manufacturing company are seeking to employ a Customer Service Representativewith fluent Polish.This is a permanent job based in Co. Westmeath. The hours of work will operate on a 5 - day week, Monday to Friday, 8:30am – 5 pm. The principal responsibility of the Customer Service Representativeis to furnish crucial...
-
Customer Service Representative
3 weeks ago
Dublin, Dublin City, Ireland SPEEDECK Full timeCustomer Service Representative (Temporary) Dublin, Ireland Description Customer Service Representative needed for a busy Fine Food Distributer in Parkwest Dublin 12. This is a temporary 6 month contract with the possibility of Full Time employment. The role involves taking orders over the phone, from voicemails and emails. Must have a polite phone manner...
-
Customer Service Representative
3 weeks ago
Dublin, Dublin City, Ireland Love & Robots Full timeLove & Robots is currently seeking a motivated and driven Customer Service Representative to join our team on a full-time remote basis. As an Associate Level position, the ideal candidate should have at least 2 years of experience in customer service roles.Responsibilities:- Handling incoming customer inquiries via phone, email, and chat in a professional...
-
Customer Service Representative
1 month ago
Dublin, Dublin City, Ireland Cpl Full timeCustomer Service Representative - Italian and PortugueseAs a Customer Service Representative, you will be accountable for providing customer service support in the financial services sector to customers of a global bank, including the provision of information, resolution of queries, communication with internal customers and handling of complaints. Moreover,...
-
Customer Service Representative
3 weeks ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeCustomer Service Representative - Italian and PortugueseAs aCustomer Service Representative, you will be accountable for providing customer service support in the financial services sector to customers of a global bank, including the provision of information, resolution of queries, communication with internal customers and handling of complaints. Moreover,...
-
Customer Service Representative
3 weeks ago
Dublin, Dublin City, Ireland Cardinal Health Full timeCustomer Service Representative – English/French Speaking At Cardinal Health, we aim to be a trusted partner, offering a broad range of innovative solutions that help our customers provide cost-efficient, more effective healthcare. Join our team of 50,000 humble partners striving each day to make healthcare more efficient, providers more effective, and...
-
Customer Service Representative
3 weeks ago
Dublin, Dublin City, Ireland Collins McNicholas Recruitment Full timeMy client based in City West, Dublin are seeking to hire a Customer Service Representative on an initial 12 month temp contract basis. This role is ideal for anyone in a Customer Facing role looking to take on a new challenge. This position will also be hybrid after successful training period. Duties will include:Promptly and courteously answer incoming...
-
Customer Service Representative
3 weeks ago
Dublin, Dublin City, Ireland GLS Ireland Full timeGLS Ireland is a subsidiary of General Logistics Systems B.V. GLS realises reliable, high quality parcel services for over 220,000 customers in Europe, complemented by logistics and express services. Quality Leader in European Parcel Logistics is GLS' guiding principle, sustainability being one of the core values. Through wholly owned and partner companies,...
-
Remote Customer Service Representative
3 weeks ago
Dublin, Dublin City, Ireland Google Ireland Full timeJob Description:Google Ireland is seeking a detail-oriented and energetic Remote Customer Service Representative to join our team in Waterford, Munster, Ireland. As a Customer Service Representative, you will be responsible for providing top-notch customer service to our clients via phone, email, and chat. This is a full-time, associate-level position...
-
Customer Service Representative
1 month ago
Dublin, Dublin City, Ireland Cpl Full timeCustomer Service Representative with GermanAbout Xenon ArcAt Xenon arc, we are constantly seeking to leverage our passion for technology and execution by helping our clients achieve a more streamlined business model. Our clients range from billion-dollar companies specializing in industrial solvents and chemical products to major, international food...
-
Customer Service Representative
3 weeks ago
Dublin, Dublin City, Ireland CPL Full timeCustomer Service Representative Job DescriptionAbout Xenon ArcAt Xenon arc, we are constantly seeking to leverage our passion for technology and execution by helping our clients achieve a more streamlined business model.Our clients range from billion-dollar companies specializing in industrial solvents and chemical products to major, international food...
-
Customer Service Representative
3 weeks ago
Dublin, Dublin City, Ireland Actavo Group Full timeWelcome to a workplace that offers a values-driven culture and a spirit of learning and collaborationWe've worked hard to build a culture where people feel a genuine sense of belonging, wherever they work in our operations, and whatever their role. Our culture is grounded in our core values and our very strong commitment to delivering every day for our...
-
Customer Service Representative
3 weeks ago
Dublin, Dublin City, Ireland UnitedHealth Group Full timeCustomer Service Representative – Dublin Optum is a global organization focused on delivering care through technology to enhance the well-being of millions. Join our team to make a direct impact on health outcomes, fostering a culture of diversity, inclusion, and growth opportunities.In the healthcare sector, evolution demands innovation, creativity, and a...
-
Customer Service Representative
3 weeks ago
Dublin, Dublin City, Ireland Cardinal Health, Inc. Full timeAt Cardinal Health, we aim to be a trusted partner, offering a broad range of innovative solutions that help our customers provide cost-efficient, more effective healthcare. Join our team of 50,000 humble partners striving each day to make healthcare more efficient, providers more effective, and patients as healthy as possible. We are currently looking to...
-
Italian Customer Service Representative
3 weeks ago
Dublin, Dublin City, Ireland Cpl Full timeRole - Customer Service Representative ItalianLocation - DublinContract type - PermanentWork Model - One day per week in officeWorking hours - Mon - Fri 7am - 7pm shiftLanguage - Italian and EnglishAt Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for over...
-
Italian Customer Service Representative
1 month ago
Dublin, Dublin City, Ireland Cpl Full timeRole - Customer Service Representative ItalianLocation - DublinContract type - PermanentWork Model - One day per week in officeWorking hours - Mon - Fri 7am - 7pm shiftLanguage - Italian and EnglishAt Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for over...
-
Customer Service Representative
3 weeks ago
Dublin, Dublin City, Ireland Sedgwick Full timeTaking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your...
-
Dublin, Dublin City, Ireland Covalen Solutions Full timeItalian and Portuguese Customer Service Representative 2 days ago Be among the first 25 applicants Role - Customer Service Representative - Italian and Portuguese Customer Service RepresentativeLocation - DublinContract type -Full timeWork Model - One day per week in officeWorking hours - Mon - Fri 7am - 7pm shiftLanguage - Italian, Portuguese and EnglishAt...