Coach, Supervisor, Full Time, Fixed Term

2 weeks ago


Dublin, Ireland Brown Thomas Full time

GET TO KNOW US

Coach is a prominent design house renowned for its luxury accessories and lifestyle collections, characterized by exceptional craftsmanship. Embodying a carefree, quintessentially American spirit, the brand embraces a contemporary approach to design, redefining luxury for the modern era with an unmatched blend of authenticity and innovation that is distinctly Coach. The Coach name resonates worldwide as a symbol of effortless New York style.

Coach is a valued member of the Tapestry portfolio – a global conglomerate of brands driven by a spirit of optimism, innovation, and inclusivity.

KNOW THE ROLE

The Supervisor plays a crucial role in supporting store management by ensuring a customer-centric focus on the sales floor through exceptional floor supervision. As a vital team member, you will contribute to enhancing store efficiency and profitability by fostering team unity, promoting staff development, establishing goals, and ensuring adherence to all Coach standards.

We are seeking an outstanding Supervisor who leads by example, sets the tone on the sales floor, and offers constructive feedback to the store team to surpass Coach Service benchmarks. In return, you will have the opportunity to lead an exceptional team and be part of the rapid expansion of a contemporary luxury brand, with the potential to advance your career.

KNOW WHAT WE'RE LOOKING FOR

  • Creates a high-energy, sales, and service-oriented environment;
  • Ensures all customers receive service in line with Coach approach standards;
  • Inspires the team to surpass performance expectations;
  • Takes proactive steps to address developmental needs;
  • Maintains a confident and authoritative presence on the sales floor;
  • Advocates for the team members;
  • Fosters partnerships among team members;
  • Portrays the brand fittingly in all circumstances.

The ideal candidate will demonstrate:

  • Experience in a managerial role within a retail service setting;
  • Familiarity with, and proficiency in using Microsoft Excel, Word, PowerPoint, and Outlook;
  • Effective communication skills with customers and staff, and adeptness in sales operations;
  • Flexibility to work a varied schedule, including weekends and holidays, to meet business requirements.

KNOW HOW WE WORK

Experience is our business: Our dedication to customer engagement sets a benchmark in service and experiential retail, consistently providing our customers with something to cherish.

We Are More Than Shops: We craft engaging spaces designed to inspire, where people gather, interact, explore, educate, and find inspiration, enriching local communities.

We are Curators: Our distinctive array of products and services play a pivotal role in the vibrancy that defines Brown Thomas Arnotts, offering items that enhance our customers' lives, whether for special occasions or daily use.

We Care for Our People: We believe in fostering a superb customer experience starting with an exceptional employee experience. This belief drives us to cultivate a culture that nurtures talent and values creativity and continual learning.

We Succeed by Working Sustainably: Our focus is on the community, aiming to develop retail spaces that are mindful, thoughtful, and commercially successful.



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