Coach, Supervisor, Full Time, Fixed Term
1 month ago
GET TO KNOW US
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.
Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.
KNOW THE ROLE
The Supervisor assists store management by ensuring customers focus on the sales floor with exceptional floor supervision. As an integral member of the team, you will help to maximize store productivity and profitability by assisting in teambuilding and staff development, goal setting, and by ensuring compliance with all Coach standards.
We are looking for an exceptional Supervisor that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Coach Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career
KNOW WHAT WE’RE LOOKING FOR
Creates a high energy, sales and service focused environment;Ensures all customers are being serviced according to the Coach approach standard;Inspires team to meet and exceed performance standards;Takes initiative to act on development needs;Maintains a confident and/or commanding floor presence;Acts as advocate for the team;Creates partnerships with team members;Represents the brand appropriately in all situations.The accomplished individual will possess:
Experience in a retail service environment in a position of managementKnowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook;Ability to communicate effectively with customers and staff and maneuver the sales;Ability to work flexible schedule to meet the needs of the business, including weekends and public holidays.KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.
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