German - speaking customer service agent

5 days ago


Dublin, Dublin City, Ireland EXEC Search Full time

Role: German-speaking customer service agent

Location: Dublin

Salary: €34200 (incl LA) + bonus + relocation package (up to €800)

Benefits (after one year in the company): Pension, education assistance, disability benefit, employee discounts, bike to work scheme, annual leave, maternity / paternity leave, subsidized healthcare.

Work hours: Mon – Fri

  • Onsite training (circa 2 months)
  • Hybrid model: Once the training has been successfully completed: min 1 week onsite per month. (subject to change at some stage in the future)

Responsibilities:

  • Provide excellent customer service by promptly responding to customer inquiries via phone, email, and chat
  • Assist customers with product information, placing orders, and resolving any issues or complaints
  • Process customer returns and exchanges, ensuring a seamless experience for customers
  • Maintain accurate records of customer interactions and transactions in the CRM system
  • Collaborate with other departments, such as sales and shipping, to ensure timely and efficient resolution of customer inquiries
  • Stay up-to-date with product knowledge and industry trends to better assist customers

Requirements:

  • Fluent in German and English
  • Excellent verbal and written communication skills
  • Strong problem-solving skills and the ability to handle difficult customers
  • Detail-oriented and able to efficiently manage multiple tasks and prioritize workload
  • Ability to work in a team-oriented environment and contribute to a positive work culture


  • Dublin, Dublin City, Ireland Lingo Recruitment Full time

    Role: Dutch-speaking customer service agentLocation: DublinSalary: €34200 (incl LA) + bonus + relocation package (up to €800)Benefits (after one year in the company): Pension, education assistance, disability benefit, employee discounts, bike to work scheme, annual leave, maternity / paternity leave, subsidized healthcare.Work hrs: Mon – FriOnsite...


  • Dublin, Dublin City, Ireland EXEC Search Full time

    Role: Dutch-speaking customer service agentLocation: DublinSalary: €34200 (incl LA) + bonus + relocation package (up to €800)Benefits (after one year in the company): Pension, education assistance, disability benefit, employee discounts, bike to work scheme, annual leave, maternity / paternity leave, subsidized healthcare.Work hrs: Mon – FriOnsite...

  • Customer Care Agent

    1 month ago


    Dublin, Dublin City, Ireland Cpl Full time

    Looking for a 6 months contract and gain professional experience? Looking for remote options and Monday to Friday job? This is for youOur client is a world class provider of personalized marketing solutions. They offer high value/low cost branded marketing products to small and medium businesses through multiple channels, with low minimum order quantities...


  • Dublin, Dublin City, Ireland Cpl Full time

    We are currently recruiting fluent German speakers to work in Technical Support.This role is an entry-level position as a Customer Support Technical Agent working with German Business to Business (B2B) queries. Full training and support are provided, including support for relocation if coming from abroad. This is a great opportunity for individuals looking...


  • Dublin, Dublin City, Ireland CPL Full time

    We are currently recruiting fluent German speakers to work in Technical Support.This role is an entry-level position as a Customer Support Technical Agent working with German Business to Business (B2B) queries. Full training and support are provided, including support for relocation if coming from abroad. This is a great opportunity for individuals looking...


  • Dublin, Dublin City, Ireland Field Management Ireland Full time

    Job Description:What do we have in store for you? You have the opportunity to earn up to €28,816 per year OTE with a combination of a base salary and monthly bonuses for exceptional performance.Full-time role with a 40-hour workweek at €12.70 per hour, Monday to Friday (with occasional Saturdays).Shift patterns vary from 8am to 5pm, 9am to 6pm, and 11am...


  • Dublin, Dublin City, Ireland Cpl Full time

    Globally known pharmaceutical company, is looking for a German speaking professional to join their Order Management department. No previous experience required - Full training provided. The roleIn this role you will be a primary contact for business to business (B2B) customers, making sure their orders are processed, accurately and in a timely...


  • Dublin, Dublin City, Ireland Cpl Full time

    I'm currently looking for fluent German (Deutsch) or Dutch (Nederlands) speakers for office-based, hybrid, and opportunities in Digital Marketing, Customer Service, Social Media, IT Support, Sales, Client Relationship and Back office-based roles in Ireland.Whether you are Entry level or more Senior in work experience, we can look at options.Who we are...


  • Dublin, Dublin City, Ireland Cpl Full time

    My Client in the Motor Industry is hiring for a Customer Support Agent. Principle Job Purpose: Reporting to the Customer Hub Manager –, situated in Park West, Dublin 12, the purpose of the role is to handle a variety of customer queries received via telephone, email, and webchat to support a variety of product and service offerings . Hours of...


  • Dublin, Dublin City, Ireland Cpl Healthcare Full time

    My Client in the Motor Industry is hiring for a Customer Support Agent.Principle Job Purpose:Reporting to the Customer Hub Manager –, situated in Park West,Dublin 12, the purpose of the role is to handle a variety of customer queries received via telephone, email, and webchat to support a variety of product and service offerings .Hours of Attendance:The...


  • Dublin, Dublin City, Ireland Cpl Full time

    I am looking to speak to fluent German speakers for office-based and Remote/Work-from-home opportunities in Administration, Account Management, Sales, Customer Service, Digital Marketing, Customer Service, Social Media, IT SupportWhether you are Entry level or more Senior in work experience, feel free to reach out and we can look together at the options for...


  • Dublin, Dublin City, Ireland City Wonders Ltd Full time

    Your title in City Wonders will be: Sales & Customer Care Agent(Permanent contract, Full-time)Who will support your development?Senior Customer Care Agent's, Supervisor & ManagerWhere will you be located?Group Headquarters, City Wonders, 6-9 Trinity Street, Dublin 2You will be required to work both from the office and from home. When can you...


  • Dublin, Dublin City, Ireland CPL Full time

    I'm currently looking for fluent German (Deutsch) or Dutch (Nederlands) speakers for office-based and work-from-home (WFH) opportunities in Digital Marketing, Customer Service, Social Media, IT Support, Sales, Client Relationship and Back office based roles in Ireland.Whether you are Entry level or more Senior in work experience, we can look at options.Who...


  • Dublin, Dublin City, Ireland Cpl Full time

    Are you detailed-oriented?Do you understand/speak German to a B2 level minimum?Are you looking for non phone work?If YES, YES, YES - please continue reading below.The job: Content Moderation Agent - DACH Market Specialist The CompanyYou will be working for a leading global professional services company based in Dublin that's supporting operations of a major...


  • Dublin, Dublin City, Ireland Field Management Ireland Full time

    Your missionThis is not a remote/hybrid roleJob Description:What can we do for you?Earning potential of €28,816 per annum OTE (based on a combination of weekly salary and monthly commission for outstanding performance)Full-time position: 40 hours per week, €12.70 per hourMonday to Friday (some Saturdays)Shift Pattern: 8am to 5pm, 9am to 6pm and 11am to...

  • German Speaking

    1 month ago


    Dublin, Dublin City, Ireland Adobe Full time

    Our CompanyChanging the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact...


  • Dublin, Dublin City, Ireland Cpl Full time

    TECHNICAL SUPPORT AGENT – GERMAN SPEAKERAre you interested in IT? Do you want to start your career in a multicultural environment and have the opportunity to explore Ireland? Do you speak Danish? Great This is for you What do we offer?· Base annual salary of €32,000 · Full-time, permanent Contract with IBM· €500 Relocation Support· Career...


  • Dublin, Dublin City, Ireland Recruitment Direct Full time

    Homebased German Speaking Telesales Executive Location Dublin, County Dublin, Ireland Republic of Salary €26k - 38k per year + relocation assistance Job type Permanent Vacancy Fluent Language German Category Sales Job Reference cd4566ire Posted on 9 Feb 2024 Homebased anywhere in the Republic of Ireland.Job DutiesHigh volume outbound calls to small and...


  • Dublin, Dublin City, Ireland Recruitment Direct Full time

    Homebased German Speaking Telesales Executive - Remote Location Dublin, County Dublin, Ireland Republic of Salary €26k - 31k per year + relocation assistance Job type Permanent Vacancy Fluent Language German Category Sales Job Reference df22323ire Posted on 12 Feb 2024 This role can be performed home based anywhere in the Republic of Ireland.Job DutiesHigh...


  • Dublin, Dublin City, Ireland Recruitment Direct Full time

    Homebased German Speaking Telesales Executive - Remote Location Wexford, Leinster, Ireland Republic of Salary €26k - 31k per year + relocation assistance Job type Permanent Vacancy Fluent Language German Category Sales Job Reference df2989wex Posted on 19 Feb 2024 This role can be performed home based anywhere in the Republic of Ireland.Job DutiesHigh...