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DC Client Manager

4 months ago


Dublin, Dublin City, Ireland Mercer Full time

What you can expect:

An exciting opportunity has arisen to join Mercer's client consulting team. Mercer is a global leader in consultancy and provides actuarial, investment, risk, and strategic advice to a wide range of clients across multiple industries.

This exciting role involves providing advice to trustees and employers in relation to their pension plans and overall benefit strategy, and offers a wide variety of exposure and career opportunities, including:

  • Working within a team to provide pro-active strategic advice on a wide range of pension and benefit related issues;
  • Implementation of Governance frameworks for clients who have transitioned to Master Trust arrangements;
  • Coordinating all Mercer services and relationships and supporting senior consultants in advance of trustee meetings
  • Ensuring the delivery of the highest level of service to our internal and external clients consistent with their expectations
  • Managing client projects within agreed budgets and timelines including new scheme installations
  • Meeting agreed revenue and utilisation targets
  • Helping to develop Mercer's overall service delivery in key growth areas;
  • Developing and strengthening the individual's consultancy skills and pensions industry & multinational client knowledge as part of an engaging and market leading team

The main areas of focus for this role will be on Defined Contribution Pension plans operating under their own trust or as a participant in the Mercer Master Trust. There will be excellent opportunity for progression and career development within the group.

What you will be rewarded with:

Our employees enjoy excellent benefits such as:

  • Competitive salary with annual review
  • Up to 12% pension contribution
  • Full healthcare cover
  • Study Support
  • Flexitime or flexistart
  • Flexible working/hybrid working
  • Sports & Social club
  • Paid annual leave and ability to purchase additional leave days
  • Travel ticket/bike to work/dental are optional
  • Subsidised canteen

We will rely on you for the following:

The role can be tailored to an individual's strengths and will facilitate the development of skills and experience over time, with a view to covering the following areas:

  • Provide advice to a diverse range of trustees and employers.
  • Oversee the day to day management and development of client relationships.
  • Manage the delivery of client projects to deadlines and budgets.
  • Develop in-depth knowledge of Mercer's best ideas and solutions in order to provide valuable advice and communicate effectively with clients.
  • Liaise with colleagues across teams and business lines to achieve successful outcomes for clients.
  • Help drive revenue growth through the development of existing solutions and the successful introduction of new solutions.
  • Deliver results against own personal and business targets.

What you will need to have:

  • Third level qualification with a strong academic track record.
  • Proven ability to deliver excellent client service and build strong working relationships with clients and colleagues.
  • Comfortable in a client facing role, with experience presenting and managing client meetings.
  • Strong project management skills. Proven ability to manage simultaneous projects and to meet multiple deadlines.
  • An understanding of market developments, pension themes, and the key issues facing our clients.
  • Proactive and goal orientated.
  • Possess a strong working knowledge of Microsoft Excel, Word, and PowerPoint.

We makes you stand out:

  • QFA or equivalent professional qualification.
  • Strong relevant experience.

MERCER

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. In Ireland, Mercer employs over 500 employees in offices based in Dublin and Cork. Mercer is a business of Marsh & McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of $17 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on Twitter @Mercer.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients regardless of their gender expression or identity, marital or civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs. We are proud of our inclusive culture where everyone feels empowered to bring their whole selves to work and thrive.