Administrative Officer

2 weeks ago

Dublin, Dublin City, Ireland Cpl Full time

Our client the Commission for Regulation of Utilities (CRU) is seeking an Administrative Officer for the Flexibility and System Services.

The Commission for Regulation of Utilities (CRU) is Ireland's independent energy and water regulator. The work of the CRU impacts every Irish home and business ensuring safe, secure, and sustainable energy and water supplies for the benefit of all customers.

Security of Supply and Wholesale Markets

The CRU's Security of Supply and Wholesale Markets Division holds a key role in protecting the interests of electricity customers and supporting the transition to a decarbonised electricity system. The Division is responsible for ensuring security of supply; making sure there is enough generation capacity to meet the needs of electricity customers, and regulating the wholesale electricity market; ensuring that the market is working efficiently in the best interests of electricity customers. Work areas are expanding with the development of new technologies and the transition to a high renewable energy power system.

The Flexibility & System Services team sits in this Division. The role of the team covers a diverse area of work including and span economic, technical, legal, European and policy issues. These functions include:

  • Implementing policy to support the integration of renewable technologies and other zero-carbon technologies needed of the transition to a decarbonised system
  • Developing new market arrangements for the procurement of system services needed to keep the system secure at high levels of renewable generation
  • Developing new flexibility markets on the distribution system to support the electrification of heat and transport, in addition to the connection of wind and solar generation to the system
  • Implementing the National Energy Demand Strategy, and increasing demand response and flexibility from all users of the system
  • Implementing EU legislative requirements in relation to flexibility

As an Administrative Officer, you will have the opportunity to develop your administrative skills while assisting the CRU to achieve its strategic objectives.

The CRU will provide you with ongoing support and training and there will be ample opportunity for professional development allowing you to maximise your potential.

A shortlist of suitable candidates may be established to fill potential future positions within the organisation.

Role Description

The Flexibility and System Services team includes a senior manager, senior analysts and analysts who work in collaboration. The team works closely with several teams in ESB Networks, EirGrid and the Department of Energy, Communications and Climate in addition to regular interactions with market participants and other stakeholders. The Administrative Officer will provide support for the team and lead the co-ordination of stakeholder engagements (e.g. meetings, workshops etc).

Responsibilities

Reporting to a Manager, the Administrative Officer's role will typically include activities such as:

Stakeholder co-ordination:

  • Acting as the team's point of contact for industry stakeholders and co-ordinating with analysts on the team to ensure queries are directed to the appropriate members of the team and responded to.
  • Organising and co-ordinating regular and one-off meetings with external teams these will vary from in-person, hybrid and virtual meetings
  • Assist in the organisation and hosting of large industry meetings, conferences, webinars and workshops.
  • Attend and record minutes and actions of stakeholder and operational meetings, as appropriate.
  • Other general co-ordination duties as may be assigned.

General administrative support:

  • General administrative support for the team
  • Tracking the status of meeting actions
  • Assist with responses to Freedom of Information and other similar requests
  • Tracking, issuing and filing letters/correspondence relevant to the team
  • Co-ordinating with consultants working with the team, and managing documentation associated with their deliverables
  • Managing correspondence, consultation responses and other documentation using the CRU's records management system and sharepoint/intranet site
  • Managing documentation related to Flexibility and System Services
  • Other general administrative duties as may be assigned.

The above list is not exhaustive.

The Candidate

Essential Criteria:

  1. Candidates must have on or before the closing date for applications the following:
  2. Minimum of 2 years relevant administrative / clerical experience
  3. Comprehensive knowledge of Microsoft 365 Products (Word, Excel, PowerPoint & Outlook)

Desirable requirements:

  1. Experience of using records/document management applications
  2. Previous experience co-ordinating meetings, workshops and other events with multiple stakeholders.
  3. Previous knowledge/experience of working in a regulatory body.

Core Competencies (Appendix A)

  • Teamwork
  • CRU Specialist Knowledge
  • Analysis & Decision Making
  • Delivery of Results
  • Interpersonal & Communication Skills
  • Drive, Commitment and Values

Application Process

Please note, the CRU have engaged Cpl as a data processor to assist the CRU with this recruitment competition. In line with CRU's data retention policy, information collected by Cpl will be kept for 12 months after the conclusion of the competition.

In order to apply for this opportunity, candidates must submit the application from for this opportunity before the closing date for applications.

The application from can be found here -

As part of the application form candidates will be required to upload a C.V. and Cover Letter which clearly demonstrates how you meet the key requirements of the role. Should you have any queries, please contact

The deadline for applications is Monday, 27th May 2024, 12pm (to be received not later than 12 pm).

Shortlisted candidates will be invited to attend for interview. Candidates may be asked to complete an online assessment and make a short presentation on a brief that will be forwarded prior to interview. A two-stage interview process may also be applied. The CRU may establish a shortlist of suitable candidates for potential future positions within the organisation.

Please note that candidates must be eligible to work full time in Ireland at time of application.

If we invite you to interview and you have access needs, please notify us at so that appropriate arrangements can be made.

CRU does not reimburse any costs/expenses incurred by the candidate during any part of the interview process.

The CRU Recruitment Privacy Notice sets out how we protect the privacy rights of job applicants and can be found on the Careers page on the CRU Website ), or alternatively you can contact who will arrange for this to be sent directly to you.

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