Head of Quality Assurance

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Job Vacancy: Head of Quality Assurance – ICD Business School, Dublin

Institution Description

Established in 2001, ICD Business School is a higher education institution in Dublin City, accredited by QQI. Our programmes at NFQ levels 8 & 9 offer up to 9 ACCA exemptions. As an institution specialising in accounting and finance, in May 2024, ICD became the first provider in the Republic of Ireland and the European Union to be granted the authority to award ACCA Embedded Masters Degrees. We aim to provide our students with the highest quality education and a competitive edge to help them succeed in the global job market.

Role Description

ICD invites applications for the position of Head of Quality Assurance. This is a leadership position that requires the ability to work autonomously and with confidence to provide sound direction and guidance to colleagues, both junior and senior, in respect of quality assurance requirements and procedures. The Head of QA will also liaise with external stakeholders such as validating bodies (e.g., QQI) and professional bodies (e.g., ACCA) to continuously enhance ICD's status.

This is a full-time hybrid role for a candidate who will be expected to complete a proportion of their work at our campus in Dublin City, but the role offers high flexibility to work remotely too. This role offers a unique and exciting opportunity for an ambitious professional to further their career in a senior management role at a growing organisation which is proud to offer a personal and inclusive experience to all students. The successful candidate will work closely with academic faculty on the development and quality management of the Business School's portfolio of Degrees, short courses, and Postgraduate Programmes.

Reporting to the Head of Academic Development at ICD Business School, you will have expertise and knowledge of quality assurance and enhancement in a higher education environment, and specialist knowledge pertaining to the quality management of Level 8 and 9 programmes on the Irish NFQ (National Framework of Qualifications). It is desired that the candidate will have experience working/studying in business/accounting/finance education settings. The Head of Quality Assurance will be responsible for taking a leadership role in ensuring ICD satisfies its duties to report to QQI regarding the college's legal, regulatory, and statutory responsibilities.

The Head of Quality Assurance will coordinate quality assurance activities including meetings, monitoring of assessments, second-marking (internal verification) and moderation of assessments, safeguarding documentation relating to same.

This role will involve collecting data internally (e.g., surveys of students and colleagues) and externally, analysing this data, and using the findings to improve the college offering.

The Head of Quality Assurance role will provide the successful candidate with an opportunity to directly manage the ICD Virtual Learning Environment (VLE) (Moodle), maintaining and updating the VLE, providing training to colleagues and students on how to use it effectively, and advising the college on how to enhance the online teaching, learning, and assessment environment. With technology-enhanced education now a fundamental component of higher education, the Head of Quality Assurance will be a leader in maintaining and enhancing the institution's technological services including supporting colleagues in the use of technology for teaching, learning, assessment, and related activities. The successful candidate will provide training to colleagues and students.

The Head of Quality Assurance role will afford the successful candidate lecturing opportunities so they can become fully embedded within the academic community. The successful candidate will be responsible for developing new modules/programmes, improving existing modules/programmes, preparing and delivering lectures, planning and developing course content, setting and grading assessments, providing academic support to students, as well as completing all necessary administrative and quality assurance related tasks.

As a senior member of the ICD team, the successful candidate will have an opportunity to engage in various activities; promoting the college, managing and mentoring colleagues, assisting students and colleagues to build the highest quality teaching, learning, and assessment environment, policy generation and implementation, and monitoring and enhancing organisational performance for the benefit of all members of the ICD community. The successful candidate will play a key role in ensuring information management systems are secure and sustainable, advising the Registrar regarding GDPR.

The successful candidate will receive financial and non-financial supports from the college to ensure their continuous professional development, including supports for continuing education and research. We are currently in a new phase of expansion and are excited to provide opportunities to energetic, hard-working, flexible candidates who have a can-do, problem-solving attitude, and a dynamic and positive approach to getting work done to the highest possible quality including completion of ad hoc tasks as required by the needs of the organisation. "The strength of each team is each individual member; the strength of each member is the team".

To be successful in this role, your experience in working with Zoom, spreadsheets, database management and Microsoft Office at advanced level will be crucial. You will need to have a strong ability to work independently, work under pressure while consistently meeting deadlines in a fast-paced work environment, a willingness to take direction and learn, and to use your own initiative and problem-solving skills, especially during peak periods. We'll fully support you in your ability to manage your own workload, ensuring tasks are completed efficiently. Customer service mentality and impeccable organisation skills, as well as attention to detail, will help you fulfil your role successfully.

This is an exciting leadership opportunity in a supportive environment with many personal benefits. For more information or an informal discussion about the role, please contact

Qualifications and Experience

• Experience in quality assurance, teaching, research
• Excellent oral and written communication skills, including report & policy writing
• Ability to design and deliver high-quality lectures and engaging presentations
• Expertise in a specific discipline or area related to business and management, such as accounting, finance, marketing, or entrepreneurship
• Proven ability to work effectively with diverse groups of students, faculty, and colleagues
• Relevant Masters or PhD in Business or a related field is desirable
• Experience working in an international environment or with international students is desirable
• Industry experience or certification in a relevant field is a plus
• Professional qualifications, such as qualified accountants, are highly desirable

Remuneration commensurate with qualifications and experience.

Applications should be forwarded to

Learn more about the institution at

Closing date for applications: 31st July 2024

ICD Business School is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined under legislation. This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ICD Business School makes hiring decisions based solely on qualifications, merit, and business needs at the time