Operations Governance Specialist

3 weeks ago

Dublin, Dublin City, Ireland Zurich Insurance Company Ltd. Full time
Job Summary

ZLAP is looking for an Operations Governance Specialist to provide support to the function across business resilience, third party assurance, data governance, and first line internal controls in meeting governance and assurance requirements. This first line role sits within a newly formed Life Operations Governance function.

The successful candidate will work across all areas of the business and work with multiple stakeholders, in particular working closely with multiple stakeholders across the business.

You will have the opportunity to enhance operational governance in line with both Group-driven external requirements, and local regulatory demands.

Your Role

As an Operations Governance Specialist your main responsibilities will include, but not necessarily be limited to, the following:


• Provide support in the delivery of the business and operational resilience program (including updated Business Impact Assessments, Business Continuity Plans, testing and exercising).

• Provide support in the oversight of the third-party governance framework in line with Group standards.

• Support the implementation of any third party and outsourcing change processes including alignment to governance requirements including third party, CBI guidance, group requirements and other regulatory guidelines.

• Support data and information governance in the oversight of relevant policies, controls, regulations, and guidance.

• Provide oversight of the first line controls testing framework, working with first line functions to support Control Testers.

• Perform internal controls quality assurance (QA) reviews to drive greater quality controls design, execution, greater efficiency, and rationalization.

Your Skills and Experience

As an Operations Governance Specialist your skills and qualifications will include:


• Professional Qualification and experience in the following fields; internal controls, risk management, quality assurance and/or internal/external audit;

• Knowledge and understanding of governance/assurance processes and control environments.

• Excellent communication skills;

• Strong client focus, combined with analytical and problem-solving skills;

• Effective relationship management skills;

• Proven track record in delivering key objectives, with a demonstrated ability to 'take ownership' in managing multiple tasks; and

• Ability to work within tight deadlines and complete deliverables as assigned by the Head of Operations Governance.

Additional Information

Primary work location is Blackrock. Position is Dublin-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button "Apply online".

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let's Create a Brighter Future Together


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