Technical Specialist

3 weeks ago


Dublin, Dublin City, Ireland Cpl Full time

Flexsource are currently recruiting for a Technical Specialist. The role requires a self-motivated individual with excellent technical experience specifically working with robot and battery-operated product. The successful candidate will be a key member of the team, providing support for technical sales and support.

Job Title: Technical Specialist

Key Responsibilities:

Manage and interpret dealer requirements to understand, meet and exceed their needs and expectations.Development of service induction processes for new customers.Liaise with customers on technical and compliance matters to service our customer needs.Provide high quality technical expertise, product knowledge and support with difficult repairs. Maintain customer relationships, ensuring satisfaction and increasing loyalty to the business/brand.Create and escalate possible sales opportunities to the Sales Team.Process repairs and support calls within agreed timeframes.Reporting on faults to suppliers and customers both internally and externally.Provide training for new and existing customers both internally and externally.Responsible for installations of iMow, exhibition stock and displays as required.Managing and prioritizing day to day activities including servicing, training, installations and upgrades.Assembly and pre-delivery inspection of machines for staff and exhibitions.

Key Attributes & Skills Required:

Minimum 3 years' experience working in a technical sales and support role.Full clean driving licenseCustomer focused approach with excellent communication and listening skills.Excellent literacy/English Language skillsStrong Computer literacy: MS Office (Outlook, Word & Excel)Microsoft Dynamics skills desirable but not essentialConscientious, good team player, cooperative, reliable, efficient, and diplomaticStihl experience advantageous

Salary: €40,000 a year plus commission

Hours: Monday to Friday 8.00am – 5pm.

Please click on the following link to register with Flexsource. If you feel this job is for you, please email your CV to or



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